Senior Customer Retention Jobs in Decatur, IN (NOW HIRING)

In the role, the candidate will be assigned specific tasks on accounts within an existing territory to retain, per direction from manager and communicate with customer base as well as ChemTreat Account Managers and other representatives of company.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• With guidance, create, improve, and implement innovative sales strategies to drive ChemTreat's position and increase share within the assigned geography.
• Begin to develop key relationships with customers through the following methods: help to identify key decision makers within existing accounts, research prospects and partner with a senior staff member to cold call, frequent follow up, learn and start implementing strategic questioning, and with assistance drive to root issues to identify customers' needs.
• Work with senior staff member to begin to Increase sales and profit margin within the territory.
• With assistance, engage technical staff and management as needed to develop retention and growth strategies.
• Begin to establish professional relationships with key personnel in customer accounts.

SUPPLEMENTAL RESPONSIBILITIES

• Learn how to create and effective proposals to current and prospective customers
• Learn and communicate the ChemTreat value proposition to the customer base
• Over time, begin to troubleshoot technical and site-specific process issues
• Begin to effectively audit key unit operations
• Participate in the entertainment of customers and prospects in accordance with ChemTreat's entertainment policy
• Other duties as assigned

KNOWLEDGE & SKILLS

• Organizational skills; Self-management
• Self-motivated with a strategic mindset
• Balance of self-confidence and humility
• Ability to be a team player and partner well with others
• Required ability to identify issues and develop practical solutions
• Excellent verbal and written communication skills (emails, comprehensive service reports, proposals, etc.)
• Fluency in Microsoft Office (Word, Excel and PowerPoint)
• Industry knowledge specific to water treatment including familiarity with various applications

EDUCATION & EXPERIENCE

• Bachelor of Science; Engineering or technical degree required or equivalent 4-6 years of relevant experience
• 4-6 years of experience interacting with customers at all levels of an organization. Experience in water treatment preferred

PHYSICAL DEMANDS

• Travel dependent on size of assigned territory
• May require long hours & varied work schedules
• Constantly required to sit and occasionally required to walk, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell
• Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards.
• Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 60 pounds and sometimes required to maneuver drums weighing 250-800 pounds
• Occasionally required to climb stairs and ladders and work at high elevations for extended periods of time.
• Occasionally required to drive both short and long distances, not to exceed DOT regulations
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS & ENVIRONMENT

• Required to wear all Personal Protective Equipment (PPE) for deliveries which may include: eye, hearing and respiratory protection, protective apron, steel toe shoes, gloves, hard hats, or face shields.
• Occasionally in extreme heat conditions
• Required to use ear plugs for hearing protection
• Both Indoor and outdoor sites may have high noise levels
• Site location may be at a boiler house
• Outdoor site can be located at a cooling tower, water plant, wastewater plant, or a process area.
• Use of hazardous chemicals is routine.
• Collaborative working environment working; position touches all levels within the customer organization
• Trust and respect for customers and ChemTreat field and leadership teams

AT WILL STATEMENT

Employment with ChemTreat is on an at-will basis, which means that either the employee or ChemTreat can terminate the employment relationship at any time and for any reason (or no reason), with or without notice, unless the employee and ChemTreat have entered a written agreement signed by the employee and a duly authorized representative of ChemTreat.

EQUAL OPPORTUNITY

ChemTreat, Inc. is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any characteristic protected by law.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.