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Senior Customer Insight Analyst Jobs in Atlanta, GA

Home Depot

Sr. Analyst, Pricing Analytics

Atlanta, GA · On-site

The Sr. Analyst will perform analysis of data, build presentations, and will solve business questions using their insights, analytics, and judgement. The Sr. Analyst will work with cross functional ...

Home Depot

Sr. Analyst, Pricing Strategy

Atlanta, GA · On-site

The Sr. Analyst will perform analysis of data, build presentations, and will solve business questions using their insights, analytics, and judgement. The Sr. Analyst will work with cross functional ...

Navtech, Inc.

Sr Data Analyst

Atlanta, GA · On-site +1

$82K - $104K/yr

Be highly analytical with a proven ability to turn data into compelling, real-world insights ... retain customers. As an analytics SME, the BI Analyst II will use data to support new business ...

RXO

Analyst, Customer Accounts

Marietta, GA · On-site

... insights. You will work closely with senior analysts and managers to help resolve customer issues, support reviews, and ensure reporting accuracy. Join our growing, dynamic team and build a strong ...

Watkins Wellness

Sr. Sales Analyst - Home Depot

Atlanta, GA · On-site

$68 - $104/hr

The Senior Sales Analyst supports decision intelligence and enablement by transforming data into actionable insights, decision-ready recommendations, and tools that help internal teams and customers ...

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Senior Customer Insight Analyst information

See Atlanta, GA salary details

$46.1K

$97.4K

$124K

How much do senior customer insight analyst jobs pay per year?

As of Sep 4, 2026, the average yearly pay for senior customer insight analyst in Atlanta, GA is $97,422.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,600.00 and $110,700.00 per year, depending on experience, location, and employer.

What does a senior customer insight analyst do?

A Senior Customer Insight Analyst is responsible for analyzing customer data to identify trends, behaviors, and preferences. They use advanced analytical techniques to transform raw data into actionable insights that help businesses make informed decisions about products, services, and marketing strategies. Their work often involves collaborating with various departments to provide recommendations that improve customer experience and drive business growth. Senior analysts typically lead projects, mentor junior team members, and present findings to stakeholders.

What are the key skills and qualifications needed to thrive as a senior customer insight analyst?

To thrive as a Senior Customer Insight Analyst, you need strong analytical skills, proficiency in statistical analysis, and a background in marketing, business, or a related field. Familiarity with data visualization tools (such as Tableau or Power BI), statistical software (like SPSS or R), and CRM systems is typically required. Exceptional communication, critical thinking, and stakeholder management skills help translate complex data into actionable business insights. These capabilities are essential for driving data-informed decision-making and delivering customer-focused strategies that support organizational growth.

How does a senior customer insight analyst typically collaborate with other departments to drive business decisions?

A Senior Customer Insight Analyst frequently works cross-functionally with marketing, product, and sales teams to translate data-driven insights into actionable strategies. They often participate in meetings to present findings, clarify complex data trends, and recommend evidence-based solutions to improve customer experience and business outcomes. Close collaboration ensures that insights are aligned with organizational goals and that initiatives based on these insights are effectively implemented. This collaborative environment is key to ensuring that customer insights directly inform business decisions and drive measurable impact.

What are popular job titles related to Senior Customer Insight Analyst jobs in Atlanta, GA?

For Senior Customer Insight Analyst jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Senior Customer Insight Analyst jobs in Atlanta, GA look for?

The top searched job categories for Senior Customer Insight Analyst jobs in Atlanta, GA are:

Senior Customer Insight Analyst jobs near you
Infographic showing various Senior Customer Insight Analyst job openings in Atlanta, GA as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $98,596 per year, or $47.4 per hour.

Sr. People Analyst - Stakeholder & Executive Insights

Inspire Brands

Atlanta, GA • On-site

$84K - $112K/yr

Full-time

Posted 29 days ago

Inspire Brands rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

29th of 107 rated fast food restaurants

Job description

The Senior People Analyst - Stakeholder & Executive Insights delivers high-judgment, ad hoc workforce analytics and insights to theexecutive leadership team,the HR leadership team, andothersenior HR leaders. This roleis responsible fortranslating complex, ambiguous workforce questions into structured analysis and clear, actionable recommendations that accelerate executive decision-making.

The Senior People Analyst creates executive-ready analytical narratives, partners cross-functionally with HRBPs, Talent Management, Compensation, and business leaders, and ensures analytical rigor across workforce planning, org design, and talent review processes. This role reports to the Director of People Analytics.

RESPONSIBILITIES

Executive & HRLeadership TeamAnalytics

  • Deliver high-judgment, ad hoc analytics and insights for theexecutive leadership team,the HR leadership team, andothersenior leaders
  • Frame ambiguous workforce questions into structured analytical approaches; translate business problems into data-driven recommendations
  • Rapidly iterate on analysis based on leadership feedback, ensuring insights aretimely, relevant, and actionable

Analytical Storytelling & Decision Support

  • Create compelling, executive-ready analytical narratives that connect workforce data to business outcomes
  • Develop visualizations, dashboards, and presentations that make complex data accessible to non-technical audiences
  • Provideproactive insights thatanticipateleadership questions and inform strategic decisions

Cross-Functional Partnership

  • Partner with HRBPs, Talent Management, Compensation, and business leaders to understand workforce challenges and provide analytical support
  • Collaborate with the broader People Analytics team to ensure consistency in data definitions,methodology, and reporting standards
  • Support workforce planning, org design, and talent review processes with analytical rigor

Data Analysis & Methodology

  • Conduct workforce trend analysis, including turnover, retention, headcount movement, engagement, and talent pipeline health
  • Build analytical models and frameworks that are repeatable and scalable
  • Ensure data accuracy and integrity in all analytical outputs

EDUCATION QUALIFICATIONS

  • 4 Year Degree /Bachelor's
  • Preferably in Analytics, Data Science, Statistics, Business, Industrial-Organizational Psychology, or related field

EXPERIENCE QUALIFICATIONS

  • 5+ years of related experience
  • Workday experiencerequired
  • Power BI experiencerequired

REQUIRED KNOWLEDGE,SKILLSor ABILITIES

  • Demonstrated abilityto translate ambiguous business questions into structured analysis and clear recommendations
  • Experience presenting insights to seniorleadership
  • Strong executive presence
  • Experience with HRIS dataand business intelligence tools (Workday and Power BIrequired)
  • Advanced experience with Excel and data visualization tools
  • Analytical storytelling and executive communication
  • Problem-framing and hypothesis-driven analysis
  • Rapid iteration and stakeholder responsiveness
  • Strong judgment and ability to work with ambiguity


Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide. We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

What Inspire Brands employees say

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About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

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