Senior Content Developer Jobs in Chicago, IL (NOW HIRING)

PSG, INC. is an agile consulting firm with competencies in Business Operations, Human Capital Management, Finance & Program Management, IT, Security, Research & Data Science, Recruiting and Business Process Re-Engineering.

PSG is an industry leader in Financial Management, Program and Acquisition Management, and Business Process Improvement - providing innovative solutions for data-centric organizations. We are experts, highly skilled at creating solutions that enable complex business processes. Our solutions range from internally developed software solutions for industry-specific challenges, to large-scale, multi-faceted custom systems. We help our clients improve accuracy, efficiency, and costs. We give managers better control of their processes, provide data to key decision makers, and gain insight into their business processes - collecting, analyzing, and presenting data in ways that empower individuals is what we're all about.

At PSG, we view our clients as partners. We work closely with them to understand their business and its hurdles. Our success is based on our Partner's success - their problem is our passion. PSG leverages progressive technologies to provide technical applications that maximize the value of the organization's data. We help organizations achieve its mission more effectively and efficiently by designing, evaluating, and implementing solutions from a thorough understanding of their business.

The Graphic Designer / Content Developer shall provide support to facilitate oral and written communications requirements for the Client with other Government elements, foreign partners, the private sector, and the public. The Graphic Designer / Content Developer shall support the development, preparation, production, coordination, and editing of a range of products that may include finished intelligence products, strategy and planning documents, talking points, speeches, digital interactive products, graphics, presentations, booklets, mobile products, and impermanent/permanent web content for the Client and its directorates, centers, oversight offices, and offices. The Graphic Designer / Content Developer shall assist and collaborate in developing communications standards, guidelines, and processes; streamlining and improving communications standards; reviewing and evaluating the effectiveness of communications initiatives; and composing, coordinating, and consolidating recurring reports and work products. The Graphic Designer / Content Developer shall work with the Government to ensure all communication support activities are consistent with Section 508 accessibility standards.

Content Developer (Senior)

• Leads support to the Client in the creation, maintenance, and improvement of web content, including social media presence
• Mentors and trains junior staff
• Utilizes request management tools such as NarQuest to provide swift, high quality customer support for communication requests
• Coordinates with Knowledge Management as needed for publication of web content
• Coordinates with UI/UX designer and Knowledge Management to ensure web content provides an engaging and user-friendly experience
• Develops, manages, and publishes SOPs related to documentation and editing
• Collaborates in the creation, maintenance, and improvement of web content
• Makes recommendations for improving web content accessibility for stakeholders
• Maintains internal and external website content and social media presence
• Maintains blogs, wiki, and Really Simple Syndication (RSS) feeds in both classified and unclassified environments
• Leads with developing, distributing, and disseminating electronic intelligence publications, to include creating and posting Hyper Text Markup Language (HTML) versions on classified websites across multiple networks
• Leads communications strategies, writes and updates web content, including newsletters, blog posts, and announcements
• Prepares responses to inquiries concerning the organization's public websites and social media posts 
• Manages and maintains the organization's digital presence, including content strategy and development and website management

Graphic Designer (Journeyman)

• Supports the Client to develop graphics, digital media, cartography, and other multimedia products
• Utilizes request management tools such as NarQuest to provide swift, high quality customer support for communication requests
• Coordinates with UI/UX designer and Knowledge Management, to ensure graphics products provide an engaging and user-friendly experience
• Creates graphic designs for variety of written and digital products
• Assists in developing design concepts and implementing designs for new web pages, mobile applications, newsletters, ads, infographics, banners, illustrations, logos, and other types of digital content that will be presented online
• Provides design services, including website graphics, social media graphics, HTML newsletter graphics, and support for print projects
• Ensures products conform to all production standards, copywrite laws, accessibility compliance requirements, public release clearances
• Conducts technical quality checks
• Manages an approved concept and builds it in HTML/CSS so it complies with responsive design principles
• Provides Cartography support, as needed, to design thematic and reference maps

Required Knowledge / Skills / Abilities:

• BA/BS and 3+ years of experience or no degree and 9+ years of experience
• Strong working knowledge of relevant MS applications, including Visio
• Proven development of innovative and impactful solutions
• Extensive experience with supporting the development, preparation, production, coordination, and editing of a range of products
• Highly proficient technical writing capability is desired

Desired Knowledge / Skills / Abilities:

• Ability to understand U.S. Federal Government business needs, with strong analytical and organizational skills.

Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.

All your information will be kept confidential according to EEO guidelines.