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Senior Configuration Manager Jobs in New York (NOW HIRING)

Job Summary The Technology Product Consultant - Configuration Management Specialist is an experienced mid to senior level technical role performing various tasks related to Configuration Management ...

Job Summary The Technology Product Consultant - Configuration Management Specialist is an experienced mid to senior level technical role performing various tasks related to Configuration Management ...

Servicenow CMDB ITAM Developer

Newark, NJ · Hybrid

$56.50 - $77.75/hr

Eastern Time (EST) We are seeking a CMDB & IT Asset Management (ITAM) Analyst with hands-on ... Best Regards -- Bhargav Akkula Senior Account Manager Purple Drive Technologies LLC Certified ...

Overview The Assistant Vice President (AVP) of Provider Payment partners with senior leadership to ... configuration, provider onboarding, and maintenance of provider records. The incumbent provides ...

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Showing results 1-20

Senior Configuration Manager information

See New York salary details

$31.2K

$106.2K

$199.7K

How much do senior configuration manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior configuration manager in New York is $106,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $149,300.00 per year, depending on experience, location, and employer.

What is a senior configuration manager?

Senior Configuration Managers are experienced professionals responsible for overseeing the configuration management process within an organization. Their main duties include establishing and maintaining configuration management policies, ensuring that all system changes are properly documented, and coordinating between different teams to guarantee consistency and compliance with standards. They often manage configuration baselines, conduct audits, and lead teams to resolve configuration issues. This role is especially important in industries like IT, engineering, and aerospace, where managing complex systems and regulatory compliance is critical.

How does a senior configuration manager typically collaborate with cross-functional teams to ensure successful project delivery?

A Senior Configuration Manager works closely with engineering, quality assurance, project management, and operations teams to maintain control of system configurations and ensure that all changes are tracked and implemented correctly. They facilitate regular meetings to review configuration status, resolve discrepancies, and coordinate deployments. Effective communication and documentation are key, as the role often acts as a bridge between technical and non-technical stakeholders to minimize risks and maintain project schedules.

What are the key skills and qualifications needed to thrive as a senior configuration manager, and why are they important?

To thrive as a Senior Configuration Manager, you need expertise in configuration management principles, change control processes, and a relevant degree—often in information technology or engineering. Familiarity with configuration management tools such as Git, Ansible, or IBM Rational, as well as certifications like ITIL or CMII, are typically expected. Exceptional attention to detail, strong organizational skills, and effective communication set top performers apart in this role. These skills ensure consistent system integrity, regulatory compliance, and seamless collaboration across technical teams.

What is the difference between Senior Configuration Manager vs Configuration Analyst?

AspectSenior Configuration ManagerConfiguration Analyst
Required CredentialsBachelor's degree, often PMP or similar certifications, extensive experienceBachelor's degree, certifications like CCNA or ITIL often preferred, less experience required
Work EnvironmentOversees configuration processes across projects, manages teams, strategic planningPerforms data analysis, maintains configuration records, supports configuration processes
Employer & Industry UsageUsed in IT, aerospace, manufacturing, and engineering firms for complex projectsCommon in IT, software development, and technical support roles

The Senior Configuration Manager typically has more strategic responsibilities, overseeing configuration management across multiple projects and teams, while the Configuration Analyst focuses on data management and supporting configuration processes. Both roles are essential in technical industries but differ in scope and seniority.

What cities in New York are hiring for Senior Configuration Manager jobs?

Cities in New York with the most Senior Configuration Manager job openings:

Infographic showing various Senior Configuration Manager job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $106,232 per year, or $51.1 per hour.

Manager Service Asset and Configuration Management

MSG Entertainment Holdings, LLC

New York, NY • On-site

$96K - $170K/yr

Full-time

Re-posted 18 days ago


Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.
Who are we hiring:
This position owns the Service Asset and Configuration Management (SACM) lifecycle at Madison Square Garden, reporting to the Sr. Director, Service Operations and Automation. The candidate serves as the primary architect for a reliable "source of truth," partnering with stakeholders across Technology and Business teams to manage the Configuration Management Database (CMDB), Service Mapping, Software Asset Management (SAM), and Hardware Asset Management (HAM). This is a consultative role requiring the ability to educate stakeholders on modern asset best practices within a matrixed environment.
What will you do?
  • Ensure the SACM process is fit-for-purpose by leading the design and maintenance of the CMDB in close collaboration with ServiceNow developers.
  • Manage the end-to-end visibility of Assets and Configuration Items (CIs) by integrating ServiceNow Discovery and IT Operations Management (ITOM) workflows to automate data ingestion and lifecycle tracking.
  • Oversee the onboarding of new Applications and Services to ensure strict adherence to the Common Service Data Model (CSDM) to support downstream IT Service Management processes.
  • Evaluate and implement AI-driven capabilities, such as AI-assisted data reconciliation and predictive anomaly detection, to proactively identify configuration drift and improve data accuracy.
  • Utilize AI-enhanced analytics to prepare Operational and Executive Dashboards that provide actionable insights into environmental health and process adherence.
  • Lead root cause analysis for data discrepancies and drive enrichment processes through Data Owners and Service Providers.
  • Partner with Infrastructure and Application product managers to align ServiceNow platform capabilities with evolving business requirements.
  • Schedule and drive CMDB Data Audits, Data Enrichment, and other critical CMDB governance processes through Data Owners and Service Providers.
  • Establish strong relationships with all Data Owners to ensure proper Configuration Class management and benefits.
  • Identif process improvements and resolve process issues through the Service Providers and Data Owners, ensuring all CIs are complete based on contractual obligations.
  • Engage with avenues of influence (Infrastructure and Application product managers, user groups) to align platform capabilities with business requirements.
  • Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?
  • 5+ years of related experience.
  • Bachelor's degree, or equivalent combination of education and experience.
  • 5+ years in IT Service Management (ITSM) or Configuration Management, with experience designing large-scale enterprise CMDBs.
  • Deep technical proficiency in ServiceNow Discovery, ITOM, and federated CMDB models.
  • Proven expertise in both Hardware (HAM) and Software (SAM) Asset Management within the ServiceNow platform.
  • Advanced familiarity with Common Services Data Model (CSDM) concepts and ITIL best practices.
  • Understanding of how to leverage AI/ML tools for data normalization, automated mapping, and "noise reduction" in a large-scale IT environment.
  • Bachelor's degree in Computer Science, Engineering, or a related field (or 7+ years of equivalent technical experience in systems/network engineering or software development).
  • Ability to manage multiple competing priorities in a challenging environment.
  • Current ITSM/ITIL certification.

Special requirements of the job
  • Candidate selected may have to travel throughout the year to other business locations.

#LI-Onsite
Pay Range
$96,000-$170,000 USD
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.