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Senior Computer Support Specialist Jobs in Rome, GA

Qcells

Sr. Process Engineer (Module)

White, GA

$92K - $118K/yr

Salary Exempt SUMMARY The Module Sr. Process Engineer must provide direction, guidance, and support ... Prolonged periods of sitting at a desk and working on a computer * PREFERRED QUALIFICATIONS

New

Qcells

Sr. Process Engineer (Ingot)

White, GA

$92K - $118K/yr

Cartersville, GA SUMMARY The Process Engineer must provide direction, guidance, and support to all ... Proficiency in Engineering tools (CAD, Statics, Minitab, etc.) * PHYSICAL QUALIFICATIONS * Ability ...

New

Qcells

Sr. Equipment Engineer (Module)

White, GA

$92K - $126K/yr

Utilize established SolidWorks CAD guidelines and department design procedures to create solid ... Support the development, implementation, maintenance, and ongoing improvement of the solar module ...

New

Techniplas

Customer Service Specialist

Dalton, GA

$15 - $20/hr

Support RMA process as Quality initiates and issues credit memos. * This list of duties and ... Basic computer skills including Microsoft Office and Excel are required. * ERP experience preferred.

Qcells

Quality Sr. Engineer (Cell)

White, GA

$78K - $106K/yr

Provide training and support to quality & production staff to ensure understanding and compliance ... Proficiency in Engineering tools (CAD, Statics, Minitab, etc.) Hanwha Q CELLS provides equal ...

New

Qcells

Sr. Equipment Engineer (Ingot)

White, GA

$92K - $126K/yr

Support the development, implementation, maintenance, and ongoing improvement of the solar module ... Strong proficiency in related software, including Auto CAD and MS Office applications and project ...

New

Techniplas

Customer Service Specialist

Dalton, GA · On-site

$15 - $20/hr

Support RMA process as Quality initiates and issues credit memos. * This list of duties and ... Basic computer skills including Microsoft Office and Excel are required. * ERP experience preferred.

Qcells

Sr. Quality Engineer (Ingot)

White, GA

$78K - $106K/yr

Provide training and support to quality & production staff to ensure understanding and compliance ... Proficiency in Engineering tools (CAD, Statics, Minitab, etc.) PHYSICAL REQUIREMENTS * Able to ...

New

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All JobsSenior Computer Support Specialist JobsSenior Computer Support Specialist Jobs in Rome, GA

Senior Computer Support Specialist information

See Rome, GA salary details

$35.5K

$107.6K

$117.6K

How much do senior computer support specialist jobs pay per year?

As of Jul 2, 2026, the average yearly pay for senior computer support specialist in Rome, GA is $107,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,100.00 and $116,600.00 per year, depending on experience, location, and employer.

What does a senior support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft Certified Professional.

How difficult is IT for a 60 year old to get a job?

Senior Computer Support Specialists often find that age is less of a barrier than skills and experience. Demonstrating up-to-date technical knowledge, certifications like CompTIA A+ or Network+, and strong customer service skills can improve job prospects regardless of age.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

What jobs in the US pay 300,000 a year?

Senior Computer Support Specialists typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, or technology leadership roles. In the tech industry, roles like software engineering managers, IT directors, or chief technology officers often reach or exceed this level with experience, advanced skills, and relevant certifications. Compensation varies based on location, company size, and individual expertise.

Can AI replace computer support specialists?

AI can automate certain routine tasks in computer support, such as troubleshooting common issues and providing basic technical assistance. However, senior computer support specialists rely on complex problem-solving, customer communication, and adapting to unique situations, which currently require human judgment and expertise that AI cannot fully replicate.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Rome, GA? The most popular types of Computer Support Specialist jobs in Rome, GA are:
What are popular job titles related to Senior Computer Support Specialist jobs in Rome, GA? For Senior Computer Support Specialist jobs in Rome, GA, the most frequently searched job titles are:
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What cities near Rome, GA are hiring for Senior Computer Support Specialist jobs? Cities near Rome, GA with the most Senior Computer Support Specialist job openings:
Senior Computer Support Specialist jobs near you
Sr. Process Engineer (Module)

Sr. Process Engineer (Module)

Qcells

White, GA

$92K - $118K/yr

Full-time

Posted yesterday

Qcells rating

6.1

Company rating: 6.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Description

MODULE SR. PROCESS ENGINEER
Reports to: Process Manager
Location: Cartersville, GA
Classification: Salary Exempt
SUMMARY
The Module Sr. Process Engineer must provide direction, guidance, and support to all the shift and day Process Technicians. The Process Engineer will apply continuous improvement methodology to enhance plant operations, supporting the specific plant goals in operational effectiveness (OE), job effectiveness (JE), safety and quality.
RESPONSIBILITIES
  • Develop and implements methods for sampling, inspection, testing and evaluation of products.
  • Initiates process improvement projects to increase efficiency, reduce costs, improve quality and defect analysis.
  • Execute all required duties while practicing safe work methods and adhering to all plant safety rules.
  • Be the driver in investigating, proposing, procuring and launching new process and operations improvements (flexible automation and manual equipment) by developing specific metrics and conducting necessary audits.
  • Assist development of technical training plan for process engineering and continuous improvement methodology (Six Sigma, Lean, etc.).
  • Develop troubleshooting guides for maintenance and operations personnel for line use. Train and deploy these in the plant.
  • Actively participate with the EHS team to lead projects that improve worker safety and minimize incident risk.
  • Function as a change agent and systematically drive and implement change through cross- functional efforts between the safety, manufacturing, and quality resource.
  • Develop engineering documentation: PFMEA, Control Plans, Work Instructions, etc.
  • Develop and maintain regular reports consistent with departmental needs to track progress and drive action on plant improvements.
  • Adhere to the policies and procedures of Hanwha Q CELLS GA, Inc.
  • Perform other duties and special projects, as assigned by management.
REQUIRED QUALIFICATIONS
  • Strong mechanical aptitude and analytical approach
  • Bachelor's Degree
  • 5+ Years of relative experience
  • Proven technical acumen
  • Engineering degree or equivalent technical college diploma
PHYSICAL REQUIREMENTS
  • Able to stand and walk the production area throughout the workday
  • Able to lift to 50 pounds without restriction
  • Reaching, pushing, pulling, or lifting as required within limits set by Q Cells
  • Prolonged periods of sitting at a desk and working on a computer
PREFERRED QUALIFICATIONS
  • Ability to filter “Big Data” and interpret for data driven decision making.
  • Extensive experience implementing new programs and data systems.
  • Ability to utilize abstract reasoning techniques to build reporting logic and establish creative solutions to new problems.
  • Ability to learn various software applications required for quality and performance reporting and analysis.
  • The ability to work with ambiguous data sets and information, using people skills and intuition to navigate solutions.
Hanwha Q CELLS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

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