Resident Support Specialist are responsible for developing individualized crisis management plans and providing immediate support and stabilization.
Essential Functions and Responsibilities
- Respond to crisis calls and assess the situation promptly and efficiently.
- Collaborates with clinical staff (Core and Nursing)
- Provide immediate support to individuals in crisis, including stabilization.
- Develop crisis management plans tailored to the needs of the individual.
- Document all interventions and interactions accurately.
- Collaborate with other healthcare professionals and service providers as needed.
- Follow up with clients to ensure their ongoing safety and wellbeing.
- Participate in ongoing training and professional Excellent communication and interpersonal skills.
- Compassionate and patient with a strong desire to help others.
- Ability to remain calm and composed in stressful situations.
- RSS engage in direct communication with the individuals, trying to de-escalate the situation, while evaluating the severity of the crisis.
- RSS assist in developing a plan of action to help manage and mitigate the crisis.
- Has the ability to develop an immediate rapport with youth.
- May be asked to transport residents to Emergency Department
Must be twenty-one (21) years of age or older, maintain a current/ valid driver's license, be able to pass a criminal records/ background check, be able to pass a drug screen, must possess a High School Diploma or equivalent, and be physically and emotionally fit to perform the job duties.
Education Requirements
1. High School Diploma or equivalent
Additional Eligibility Qualifications
1. Proficiency in a mental health/human services agency.
2. Proficiency in working with children, adolescents, and their families
3. Basic computer skills, including familiarity with using the internet and Microsoft Word
ย 4. Able to travel locally and transport clients.