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Senior Computer Support Specialist Jobs in Rome, GA

PPC Flex

Customer Service Specialist

Rome, GA · On-site

$20 - $27/hr

If so, we'd love to meet you! We're looking for an energetic, customer‑obsessed Senior Customer Service Specialist to support our Sales team and a portfolio of key customers--while also serving as ...

New

Qcells

Logistics Specialist (Cell)

White, GA · On-site

This role focuses on supporting logistics readiness for cell production, assisting in the setup and ... Excellent computer literacy with an advanced knowledge in SAP and Microsoft office * Knowledge of ...

Qcells

Logistics Specialist (Cell)

Cartersville, GA · On-site

This role focuses on supporting logistics readiness for cell production, assisting in the setup and ... Excellent computer literacy with an advanced knowledge in SAP and Microsoft office * Knowledge of ...

Qcells

Sr. Process Engineer (Module)

Cartersville, GA · On-site

$92K - $119K/yr

Salary Exempt SUMMARY The Module Sr. Process Engineer must provide direction, guidance, and support ... Prolonged periods of sitting at a desk and working on a computer PREFERRED QUALIFICATIONS * Ability ...

Qcells

Sr. Process Engineer (Module)

White, GA · On-site

$92K - $118K/yr

Salary Exempt SUMMARY The Module Sr. Process Engineer must provide direction, guidance, and support ... Prolonged periods of sitting at a desk and working on a computer * PREFERRED QUALIFICATIONS

Qcells

Sr. Process Engineer (Ingot)

White, GA · On-site

$92K - $118K/yr

Cartersville, GA SUMMARY The Process Engineer must provide direction, guidance, and support to all ... Proficiency in Engineering tools (CAD, Statics, Minitab, etc.) * PHYSICAL QUALIFICATIONS * Ability ...

Qcells

Sr. Process Engineer (Ingot)

Cartersville, GA · On-site

$92K - $119K/yr

Cartersville , GA SUMMARY The Process Engineer must provide direction, guidance, and support to all ... Proficiency in Engineering tools (CAD, Statics, Minitab, etc.) PHYSICAL QUALIFICATIONS * Ability to ...

Qcells

Sr. Equipment Engineer (Module)

White, GA · On-site

$92K - $126K/yr

Utilize established SolidWorks CAD guidelines and department design procedures to create solid ... Support the development, implementation, maintenance, and ongoing improvement of the solar module ...

Qcells

Sr. Equipment Engineer (Module)

Cartersville, GA · On-site

$93K - $127K/yr

Utilize established SolidWorks CAD guidelines and department design procedures to create solid ... Support the development, implementation, maintenance, and ongoing improvement of the solar module ...

Qcells

Logistics Specialist (Transportation)

White, GA · On-site

Support and engage actively with teammates' related work * Other duties may be assigned that ... Computer literacy with an advanced knowledge in SAP and Microsoft office * Understanding in CPIM ...

Qcells

Quality Sr. Engineer (Cell)

Cartersville, GA · On-site

$78K - $106K/yr

Provide training and support to quality & production staff to ensure understanding and compliance ... Proficiency in Engineering tools (CAD, Statics, Minitab, etc.) Hanwha Q CELLS provides equal ...

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All JobsComputer Support Specialist JobsSenior Computer Support Specialist JobsSenior Computer Support Specialist Jobs in Rome, GA

Senior Computer Support Specialist information

See Rome, GA salary details

$35.5K

$107.6K

$117.6K

How much do senior computer support specialist jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior computer support specialist in Rome, GA is $107,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,100.00 and $116,600.00 per year, depending on experience, location, and employer.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

What are the most commonly searched types of Computer Support Specialist jobs in Rome, GA?

The most popular types of Computer Support Specialist jobs in Rome, GA are:

What are popular job titles related to Senior Computer Support Specialist jobs in Rome, GA?

For Senior Computer Support Specialist jobs in Rome, GA, the most frequently searched job titles are:

What job categories do people searching Senior Computer Support Specialist jobs in Rome, GA look for?

The top searched job categories for Senior Computer Support Specialist jobs in Rome, GA are:

What cities near Rome, GA are hiring for Senior Computer Support Specialist jobs?

Cities near Rome, GA with the most Senior Computer Support Specialist job openings:

Senior Computer Support Specialist jobs near you

Customer Service Specialist

PPC Flex

Rome, GA • On-site

$20 - $27/hr

Full-time

Posted yesterday

New

PPC Flex rating

6.5

Company rating: 6.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

94th of 122 rated packaging manufacturers

Job description

Are you someone who thrives on solving problems, building strong customer relationships, and being the go‑to expert others rely on? Do you love working in a fast‑paced environment where no two days are the same? If so, we’d love to meet you!

We’re looking for an energetic, customer‑obsessed Senior Customer Service Specialist to support our Sales team and a portfolio of key customers—while also serving as a mentor and leader within our Customer Service team.


What You’ll Be Doing

As a Customer Service Specialist, you’ll play a critical role in delivering a best‑in‑class customer experience from order entry to final delivery.


Customer Experience & Order Management

  • Own customer orders end‑to‑end, ensuring accuracy, pricing, lead times, and on‑time delivery
  • Proactively review open orders and communicate changes before customers have to ask
  • Create shipping releases and manage expedited shipments when needed
  • Process returns, credits, samples, and pricing requests with speed and accuracy
  • Partner closely with Sales and cross‑functional teams (Scheduling, Supply Chain, Production, Quality, Engineering, and more)

CRM & Process Excellence

  • Maintain customer data and contacts in Salesforce CRM
  • Capture customer insights, interactions, and trends to drive continuous improvement
  • Escalate and resolve system, process, or order issues—seeing them through to closure
  • Maintain strong product and process knowledge

Senior‑Level Impact

In this leadership‑focused role, you’ll go beyond day‑to‑day service:

  • Lead customer meetings focused on open orders, inventory, and service performance
  • Create custom reports, spreadsheets, SOPs, and training materials
  • Assist Sales with onboarding new customers and managing high‑level accounts
  • Lead or participate in special projects that improve customer service processes company‑wide

What We’re Looking For

  • Exceptional customer‑facing communication and listening skills
  • Action‑oriented, diplomatic, and comfortable working with urgency
  • Positive, patient, and team‑focused attitude
  • Strong problem‑solver who thrives on challenges
  • Ability to juggle multiple priorities in a fast‑paced manufacturing environment

Apply today and help us deliver outstanding experiences—one customer at a time.

What PPC Flex employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom