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Senior Computer Support Specialist Jobs in Reno, NV

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Senior Computer Support Specialist information

See Reno, NV salary details

$35.4K

$107.3K

$117.2K

How much do senior computer support specialist jobs pay per year?

As of Aug 11, 2026, the average yearly pay for senior computer support specialist in Reno, NV is $107,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,700.00 and $116,200.00 per year, depending on experience, location, and employer.

What does a senior computer support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft certifications.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Reno, NV? The most popular types of Computer Support Specialist jobs in Reno, NV are:
What are popular job titles related to Senior Computer Support Specialist jobs in Reno, NV? For Senior Computer Support Specialist jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in Reno, NV look for? The top searched job categories for Senior Computer Support Specialist jobs in Reno, NV are:
Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in Reno, NV as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,266 per year, or $51.6 per hour.

Executive IT Support

Sierra Nevada Corporation

Sparks, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Sierra Nevada Corporation rating

8.7

Company rating: 8.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

18th of 72 rated aerospace companies

Job description

The Executive IT Support Specialist is responsible for delivering high-level technical support to executive leadership within the Aerospace and Defense industry. This role ensures that executive users have seamless access to technology and efficient resolution of IT issues, maintaining productivity and strategic operations. The Specialist will troubleshoot, resolve, and escalate technical problems while providing exceptional customer service.
As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.
Key Responsibilities:
  • Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues.
  • Install, configure, and maintain hardware and software for executive offices and remote environments.
  • Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices.
  • Assist with video conferencing setups, ensuring seamless connectivity and functionality during meetings.
  • Coordinate with other IT teams to escalate and resolve complex issues beyond the scope of front-line support.
  • Maintain confidentiality and security of all executive communications and data.
  • Train and assist executives in using new technology and software applications.
  • Monitor and maintain system performance, ensuring minimal downtime and optimal functionality.
  • Document and update technical procedures and support actions.
  • Assist in the implementation of new technologies and systems for executive use.

Qualifications You Must Have:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IT support, with at least 2 years supporting senior executives.
  • Proficiency in Windows, macOS, and mobile operating systems (iOS, Android).
  • Certification in CompTIA A+, Network+, or equivalent.

Qualifications We Prefer:
  • Experience in the Aerospace and Defense industry.
  • Advanced certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional.
  • Familiarity with enterprise-level security protocols and data protection policies.
  • Experience with AI-driven IT support tools and automation.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.
SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.
IMPORTANT NOTICE:
This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.
Learn more about the background check process for Security Clearances.
SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We're known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation's most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!
SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

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