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Senior Computer Support Specialist Jobs in New York, NY

Fedway

Computer Support Specialist

Basking Ridge, NJ

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

Fedway

Computer Support Specialist

Basking Ridge, NJ · On-site

$21/hr

The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support Duties/Responsibilities: * Supports both computer hardware and ...

SafeHorizon

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. * Documents, maintains, upgrades or replaces hardware and software systems. * Supports and ...

U-Haul

Field Computer Specialist

Jamaica, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

Jamaica, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

Manhattan, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

New York, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

PDI

Sr IT Support Specialist

Orangeburg, NY · On-site

Sr IT Support Specialist Driven by a commitment to research, quality, and service, PDI provides ... Bachelor's degree in information technology, Computer Science or a related field. Required ...

True Environmental

CAD Specialist

New York, NY

$25/hr

We are seeking an experienced Senior CAD Specialist to support our Land Survey group in preparing high-quality survey deliverables for New York City and State agency projects . The ideal candidate ...

True Environmental

CAD Specialist

New York, NY · On-site

$25/hr

We are seeking an experienced Senior CAD Specialist to support our Land Survey group in preparing high-quality survey deliverables for New York City and State agency projects . The ideal candidate ...

True Environmental

CAD Specialist

New York, NY

$25/hr

We are seeking an experienced Senior CAD Specialist to support our Land Survey group in preparing high-quality survey deliverables for New York City and State agency projects . The ideal candidate ...

PDI

Sr IT Support Specialist

Woodcliff Lake, NJ · On-site

The Senior IT Support Specialist will be responsible for audit support and compliance with GMP ... Bachelor's degree in information technology, Computer Science or a related field. REQUIRED ...

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Senior Computer Support Specialist information

See New York, NY salary details

$38.8K

$117.7K

$128.6K

How much do senior computer support specialist jobs pay per year?

As of May 28, 2026, the average yearly pay for senior computer support specialist in New York, NY is $117,698.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,900.00 and $127,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

What are the most commonly searched types of Computer Support Specialist jobs in New York, NY? The most popular types of Computer Support Specialist jobs in New York, NY are:
What are popular job titles related to Senior Computer Support Specialist jobs in New York, NY? For Senior Computer Support Specialist jobs in New York, NY, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in New York, NY look for? The top searched job categories for Senior Computer Support Specialist jobs in New York, NY are:
What cities near New York, NY are hiring for Senior Computer Support Specialist jobs? Cities near New York, NY with the most Senior Computer Support Specialist job openings:
Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in New York, NY as of May 2026, with employment types broken down into 4% As Needed, 79% Full Time, 13% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $117,698 per year, or $56.6 per hour.

Computer Support Specialist

Fedway

Basking Ridge, NJ

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Fedway is New Jersey's leading wine and spirits distributor. Servicing over 7,000 restaurants, clubs, taverns and retail stores in New Jersey. We market products that cover every category of the beverage alcohol industry and represent the world's leading distillers, wineries and importers. Our team of managers, sales agents and customer service representatives are here to ensure that you come first.

Fedway Associates is seeking a Computer Support Specialist to join our Tech Support Team.

This is a full-time position, paid hourly. There are alternating shifts throughout the day with other members of the team. The Computer Support Specialist position is an addition to Fedway's Sales Technology department that focuses on Help Desk support

Duties/Responsibilities:

  • Supports both computer hardware and software applications.
  • Configures and sets up equipment including, but not limited to, desktops, laptops, printers, desk phones, and mobile devices.
  • Assists users by answering questions and providing support promptly.
  • Provides problem resolution, reassigning or escalating advanced inquiries to appropriate technicians or staff.
  • Records data are required to analyze and track problems to the final solution.
  • Prepares and presents reports related to IT problems and help desk activity for management review and action.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Windows and Microsoft Office 
  • Excellent organizational skills and attention to detail.
  • Excellent interpersonal skills.
  • Ability to explain technical information in understandable language to nontechnical staff members.
  • Confidence to work independently and self-motivated.

Education and Experience:

  • Associates Degree or Technical School/Training 
  • 2-3 Years prior work experience is required 

Physical Requirements:

  • Prolonged periods are sitting at a desk and working on a computer.
  • Must be able to lift approximately 15 pounds at times.      

Compensation


• pay starts at $21 an hour
• Annual bonus opportunity

Benefits
• 401K
• Paid holidays
• PTO
• Vacation Time
• Medical, dental, vision, life insurance

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