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Senior Computer Support Specialist Jobs in New Rochelle, NY

SafeHorizon

Computer Support Specialist

Manhattan, NY · On-site

$25.83 - $27.48/hr

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. * Documents, maintains, upgrades or replaces hardware and software systems. * Supports and ...

U-Haul

Field Computer Specialist

Jamaica, NY

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

Jamaica, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

Manhattan, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

U-Haul

Field Computer Specialist

New York, NY · On-site

$5.36K - $5.87K/mo

Computer Support Specialist - Full-time salaried - $64,350/yr starting This position involves providing support for all technology, electronics, and security matters within 802. It is a hands-on role ...

PDI

Sr IT Support Specialist

Orangeburg, NY · On-site

Sr IT Support Specialist Driven by a commitment to research, quality, and service, PDI provides ... Bachelor's degree in information technology, Computer Science or a related field. Required ...

True Environmental

CAD Specialist

New York, NY

$25/hr

We are seeking an experienced Senior CAD Specialist to support our Land Survey group in preparing high-quality survey deliverables for New York City and State agency projects . The ideal candidate ...

True Environmental

CAD Specialist

New York, NY · On-site

$25/hr

We are seeking an experienced Senior CAD Specialist to support our Land Survey group in preparing high-quality survey deliverables for New York City and State agency projects . The ideal candidate ...

True Environmental

CAD Specialist

New York, NY

$25/hr

We are seeking an experienced Senior CAD Specialist to support our Land Survey group in preparing high-quality survey deliverables for New York City and State agency projects . The ideal candidate ...

PDI

Sr IT Support Specialist

Woodcliff Lake, NJ · On-site

The Senior IT Support Specialist will be responsible for audit support and compliance with GMP ... Bachelor's degree in information technology, Computer Science or a related field. REQUIRED ...

PDI

Sr IT Support Specialist

Woodcliff Lake, NJ · On-site

The Senior IT Support Specialist will be responsible for audit support and compliance with GMP ... Bachelor's degree in information technology, Computer Science or a related field. REQUIRED ...

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Senior Computer Support Specialist information

See New Rochelle, NY salary details

$36.5K

$110.7K

$120.9K

How much do senior computer support specialist jobs pay per year?

As of May 28, 2026, the average yearly pay for senior computer support specialist in New Rochelle, NY is $110,709.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,400.00 and $119,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

What are popular job titles related to Senior Computer Support Specialist jobs in New Rochelle, NY? For Senior Computer Support Specialist jobs in New Rochelle, NY, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in New Rochelle, NY look for? The top searched job categories for Senior Computer Support Specialist jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Senior Computer Support Specialist jobs? Cities near New Rochelle, NY with the most Senior Computer Support Specialist job openings:
Senior Computer Support Specialist jobs near you
Computer Support Specialist

Computer Support Specialist

Safe Horizon, Inc.

Manhattan, NY

$25.83 - $27.48/hr

Full-time

Posted 17 days ago

Safe Horizon rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Responsibilities:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems.
  • Supports and maintains user account information including rights, security and systems groups.
  • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution.
  • Escalates tickets when issues are not easily identified or corrected.
  • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers.
  • Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested.
  • Relies on experience and judgment to plan and accomplish goals.
  • Performs a variety of IT related tasks as assigned.
  • Works under general supervision; reports to the Director of IS Support Services.
  • Evaluates documented resolutions to analyze trends for prevention of future problems.
  • Alerts management of emerging trends in incidents.
  • A certain degree of creativity and latitude is required.
  • Experience in industry-standard technologies and methodologies.
  • Good written and oral communication skills.

Additional Responsibilities include the following:

  • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives.
  • Assist with development and improvement of in-house software applications training programs and related courseware.
  • Provide End-User Training as required.
  • Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement, and implement changes.

Requirements:

  • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area.
  • A certain degree of creativity and latitude is required.
  • Certification in A+, CCNA and/or Network + desirable.

If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Technology Statement:

Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance.

Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Know Your Rights: Workplace discrimination is illegal.

Hiring Range: $25.83 - $27.48 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center