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Senior Computer Support Specialist Jobs in Decatur, IL

Sr Systems Analyst - CLR

Decatur, IL · On-site

$169K - $179K/yr

Support project implementation transitions. Resolve escalated support issues and support audit ... Bachelor's degree or foreign equivalent degree in Information Systems, Business, Applied Computer ...

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Senior Computer Support Specialist information

See Decatur, IL salary details

$34.4K

$104.4K

$114K

How much do senior computer support specialist jobs pay per year?

As of Jul 17, 2026, the average yearly pay for senior computer support specialist in Decatur, IL is $104,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What does a senior support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft Certified Professional.

How difficult is IT for a 60 year old to get a job?

Senior Computer Support Specialists often find that age is less of a barrier than skills and experience. Demonstrating up-to-date technical knowledge, certifications like CompTIA A+ or Network+, and strong customer service skills can improve job prospects regardless of age.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

What jobs in the US pay 300,000 a year?

Senior Computer Support Specialists typically do not earn $300,000 annually; such high salaries are more common in executive, specialized medical, or technology leadership roles. In the tech industry, roles like software engineering managers, IT directors, or chief technology officers often reach or exceed this level with experience, advanced skills, and relevant certifications. Compensation varies based on location, company size, and individual expertise.

Can AI replace computer support specialists?

AI can automate certain routine tasks in computer support, such as troubleshooting common issues and providing basic technical assistance. However, senior computer support specialists rely on complex problem-solving, customer communication, and adapting to unique situations, which currently require human judgment and expertise that AI cannot fully replicate.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Decatur, IL? The most popular types of Computer Support Specialist jobs in Decatur, IL are:
What are popular job titles related to Senior Computer Support Specialist jobs in Decatur, IL? For Senior Computer Support Specialist jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in Decatur, IL look for? The top searched job categories for Senior Computer Support Specialist jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Senior Computer Support Specialist jobs? Cities near Decatur, IL with the most Senior Computer Support Specialist job openings:
Research Administrative Specialist II

Research Administrative Specialist II

AgReliant Genetics

Ivesdale, IL • On-site

$22 - $27/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

WHO WE ARE
GDM Seeds is a global leader in plant genetics, dedicated to transforming agriculture through technological innovation. With a continuous focus on research and development, we bring the most advanced and high performing seed varieties to the market, creating new growth opportunities for our partners and for the future of agribusiness.
Our North America portfolio includes leading brands like AgriGold®, DONMARIO®, Mustang™, PRIDE® Seeds, Revere®, and Virtue, supported by a network of research superstations, one of the largest temperate[DJ1.1][BB1.2] corn genetic pools and the fourth-largest corn research program. Through our combined expertise, we continue to push the boundaries of innovation, delivering top-tier seed solutions to help farmers grow and succeed. GDM's region-first brand model reinforces the company's long-standing promise to deliver top-performing genetics and robust agronomic support - ensuring farmers have the right genetics, in the right place, at the right time.
OUR DNA
We are passionate about what we do and driven by curiosity. We believe that learning and innovation are the foundation for transforming the future of agriculture. Our focus is on cutting edge genetic development, creating solutions that make a difference in the field and in the global market.
Our DNA not only guides us but also connects us: we work with empathy, transparency, and respect, ensuring agile and flexible operations. Here, you are the protagonist of your career, because we believe every individual plays an essential role in building something greater.
If you are passionate about learning and want to be part of evolving agriculture, GDM is the right place for you!
We are proud to offer a competitive benefits package, which includes:
• Medical, dental, and vision coverage
• 401(k) with company match (eligible 1st of the month following date of hire)
• Generous vacation time & paid holidays
• Volunteer Time Off
• Paid parental leave
• Tuition and Health Club reimbursement
• Other benefits: Company paid Long-term and short-term disability insurance, company paid life insurance and optional supplemental life insurance, health savings account (HSA) with a company contribution and Flexible Spending Account (FSA)
GDM is an equal opportunity employer. We are proud to welcome candidates from all backgrounds and encourage you to apply.
Learn more about us at gdmseeds.com or follow us on LinkedIn and Twitter @GDMSeeds.
Job Summary:
The Research Administrative Specialist provides administrative and operational support for the research station. This role is responsible for coordinating administrative processes, maintaining research records and data, supporting shipping and logistics, and assisting with activities that contribute to the successful execution of research projects. This is a part-time position working 29 hours a week.
Duties and Responsibilities
  • Provide administrative support for the research facility and station operations.
  • Maintain research records, databases, spreadsheets, reports, and presentations.
  • Coordinate office administrative functions, including mail distribution, bookkeeping support, office supply inventory, and purchasing.
  • Coordinate domestic and international shipping activities, including shipments to counter-season research facilities.
  • Assist with planning and coordinating regional and local research meetings and events.
  • Support the recruitment, onboarding, and administrative processing of temporary and seasonal employees.
  • Assist with seed packaging, planting, and other research-related activities as needed.
  • Perform other duties as assigned.

Required Skills and Abilities
  • Excellent verbal and written communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple priorities, work independently, and meet deadlines.
  • Strong problem-solving and decision-making skills.
  • Professional demeanor with a customer service mindset.
  • Ability to handle confidential information with discretion.
  • Strong interpersonal skills and the ability to work collaboratively in a team environment.
  • Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.

Education and Experience
  • High school diploma or equivalent required.
  • Minimum of two (2) years of administrative support experience required.
  • Bilingual in English and Spanish preferred.
  • Valid driver's license with an acceptable motor vehicle record (MVR).

Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Requirements
  • Prolonged periods of sitting while working at a computer.
  • Ability to occasionally lift and move up to 15 pounds.
  • Ability to occasionally assist with research-related activities in laboratory, greenhouse, warehouse, or field environments, as needed.

The approximate pay range in Illinois for this position is $22 to $27 an hour. Performance-based incentives are available based on individual and company achievements. Final compensation for a candidate is commensurate with experience, skills, and education.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.