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Senior Computer Support Specialist Jobs in Decatur, IL

ADM

Senior Counsel, Commercial - Decatur, IL

Decatur, IL

$128K - $238K/yr

... supports members of the Carbohydrate Solutions Business Unit team by providing legal counsel on a ... Work with specialist ADM attorneys as required on Carbohydrate Solutions matters and policies.Work ...

Humana

Manager, Care Management

Decatur, IL · Remote

Demonstrated computer skills in Microsoft Windows, Outlook, Excel, Word as well as other MIS ... Experience managing or collaborating with community health workers, peer support specialists, or ...

Humana

Manager, Care Management

Decatur, IL · Remote

Demonstrated computer skills in Microsoft Windows, Outlook, Excel, Word as well as other MIS ... Experience managing or collaborating with community health workers, peer support specialists, or ...

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All JobsComputer Support Specialist JobsSenior Computer Support Specialist JobsSenior Computer Support Specialist Jobs in Decatur, IL

Senior Computer Support Specialist information

See Decatur, IL salary details

$34.4K

$104.4K

$114K

How much do senior computer support specialist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for senior computer support specialist in Decatur, IL is $104,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What does a senior computer support specialist do?

A senior computer support specialist provides advanced technical assistance to users, troubleshooting hardware, software, and network issues. They often diagnose complex problems, install and configure systems, and may mentor junior staff while using tools like remote support software and maintaining documentation. This role typically requires strong problem-solving skills and relevant certifications such as CompTIA or Microsoft certifications.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Decatur, IL? The most popular types of Computer Support Specialist jobs in Decatur, IL are:
What are popular job titles related to Senior Computer Support Specialist jobs in Decatur, IL? For Senior Computer Support Specialist jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Senior Computer Support Specialist jobs in Decatur, IL look for? The top searched job categories for Senior Computer Support Specialist jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Senior Computer Support Specialist jobs? Cities near Decatur, IL with the most Senior Computer Support Specialist job openings:
Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in Decatur, IL as of June 2026, with employment types broken down into 76% Full Time, 20% Part Time, 3% Contract, and 1% Nights. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $104,351 per year, or $50.2 per hour.

Medical Records Specialist

Heritage Behavioral Health Center

Decatur, IL • On-site

$18 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Medical Records Specialist - Decatur, Illinois
Salary: $18 - $22/hour
(Range based on education, experience, and licensure or certification)
Schedule: Full-Time | Every other Friday off (paid wellness day)
Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!
About Heritage Behavioral Health Center
We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care for individuals across a multi-county area. At Heritage, we recognize that every role impacts client care-no matter the position.
Why You'll Love Working Here:
  • Collaborative, mission-driven work environment
  • Every other Friday off - paid wellness days
  • Competitive salaries aligned with state and national benchmarks
At Heritage, we believe in taking care of our staff so they can focus on caring for the individuals we serve. Our team members are our greatest asset-and we treat them as such!
Your Role: Medical Records Specialist
As a Medical Records Specialist, you will play a vital role in maintaining accurate and confidential client records to support quality care.
Core Responsibilities:
  • Digitize all patients' existing paper records and information
  • Distribute and relocate medical charts within the agency
  • Maintain accurate records by following agency procedures
  • Ensure patient charts, paperwork, and reports are completed accurately and on time
  • Keep all medical records confidential and protected
  • Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records
Knowledge, Skills, and Abilities:
  • Proven work experience as a Medical Records Clerk or similar role
  • Proficient in information management programs and MS Office
  • Strong attention to detail with excellent organizational skills
  • Relevant training and/or certifications as a Medical Records Clerk
  • Good written and verbal communication skills
Qualifications:
  • High school diploma or equivalent (minimum requirement)
  • Computer proficiency in Microsoft Office (Word, Excel, Outlook)
  • Data entry experience
  • Proven excellence in customer service
  • Ability to manage multiple tasks simultaneously
  • Experience working with a wide variety of customers including individuals with mental illness or substance use disorders
  • Reliable transportation
What We Offer:
  • Generous Time Off: Vacation, sick, personal, and holiday leave
  • Wellness Benefits: Paid wellness day every other Friday, Employee Assistance Program (EAP), and fitness reimbursement
  • Insurance: Health, dental, vision, flexible spending accounts, and additional life insurance. Health insurance includes substantial agency contributions toward the cost.
  • Retirement: 401(k) and Roth options
  • Professional Growth: Tuition assistance and continuing education opportunities
  • Loan Forgiveness: Eligible through the National Health Service Corps

Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!

Apply