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Senior Computer Support Specialist Jobs in Decatur, IL

Mason Manufacturing LLC

Senior Accountant

Decatur, IL · On-site

$27.88 - $43.27/hr

Other duties as required by the Company Controller include risk management, human resources support ... Strong computer skills, including Microsoft Office * Familiarity with ComputerEase preferred, but ...

Consociate Health

Customer Care Supervisor

Decatur, IL · On-site

$50K - $58K/yr

Supervises Customer Care Representatives, Customer Care Support Specialists and Customer Care ... as directed by senior management. * Evaluates and maintains departmental metrics and KPI ...

Consociate Health

Communications Specialist

Decatur, IL · On-site

$17.50 - $18/hr

This position provides support for the communication and operations departments. PRINCIPAL DUTIES ... Ability to utilize personal computer (manual dexterity is required to operate a keyboard ...

Consociate Health

Communications Specialist

Decatur, IL

$51K - $68K/yr

This position provides support for the communication and operations departments. PRINCIPAL DUTIES ... Ability to utilize personal computer (manual dexterity is required to operate a keyboard ...

Caterpillar

Senior Design Engineer

Decatur, IL · On-site

$112K - $169K/yr

Factory support for Assurance of Supply Issues as first point of contact from engineering * Working ... Bachelor's degree in an accredited Engineering, Computer Science, or Materials Science curriculum.

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Senior Computer Support Specialist information

See Decatur, IL salary details

$34.4K

$104.4K

$114K

How much do senior computer support specialist jobs pay per year?

As of Jun 26, 2026, the average yearly pay for senior computer support specialist in Decatur, IL is $104,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,500.00 and $113,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Computer Support Specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How does a Senior Computer Support Specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are Senior Computer Support Specialists?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.
What are the most commonly searched types of Computer Support Specialist jobs in Decatur, IL? The most popular types of Computer Support Specialist jobs in Decatur, IL are:
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Senior Computer Support Specialist jobs near you

Senior Accountant

Mason Manufacturing & Fabrication

Decatur, IL • On-site

$58K - $90K/yr

Other

Posted 10 days ago

Job description

Senior Accountant

June 2026

**Reports to:

**

Controller

**General Responsibilities

**

This position services the Company’s financial accounting needs. Areas of responsibility include managing the Office Manager to ensure quality work for processing Customer Billings, Accounts Receivable, Accounts Payable, Cash Management, and Bi-Weekly Payroll. Other duties as required by the Company Controller include risk management, human resources support, and contract management. Responsibilities also include suggesting and implementing process improvements within areas assigned.

**Specific Responsibilities

**

Customer Order Maintenance & Billing

  • Maintain Job Order Register & establish new Job Order Files
  • Review new Job Contracts to establish permitted progress billings based on credit review
  • Set up jobs in ComputerEase and enter job cost estimates
  • Maintain billing progress points and invoice customers when appropriate
  • Copy job invoices and file in job folders
  • Prepare a monthly schedule of freight billed to customers
  • Prepare Lien Releases when appropriate

Accounts Receivable

  • Accounts Receivable posting and account maintenance
  • Prepare and scan deposits and post cash receipts to Accounts Receivable subsidiary
  • Make routine collection calls on past due invoices and record efforts and communications in ComputerEase. Update and confer with Controller on past due accounts.

Accounts Payable

  • Match packing slips and purchase orders to Accounts Payable invoices
  • Enter matched invoices into ComputerEase
  • Review Open Accounts Payable List and pay invoices as appropriate for best cash flow position
  • Stuff, stamp, and deliver to post office the accounts payable checks
  • Prepare ACH file documents, have reviewed and approved, enter on bank account
  • File paid accounts payable invoices with check stub/ACH documentation
  • Maintain and reconcile petty cash fund
  • Make necessary entries into the Cash Book
  • Complete 1099 reporting requirements

Process Payroll

  • Collect, validate and process weekly timecards
  • Interact directly with supervisors regarding any payroll discrepancies or issues
  • Prepare and process bi-weekly payroll
  • Prepare and submit required federal and state payroll reports
  • Maintain Employee Point system. Record absences and report result to supervisors
  • Input job hours into ComputerEase and create weekly job reports based on hours. Input job to date hours into weekly Production Report

Risk Management

  • Assist with the annual renewal of commercial insurance policies
  • Keep insurance broker updated on changes within the business
  • Distribute COI’s as needed
  • Ensure proper accounting of prepaid insurance

HR Support

  • Establish & maintain confidential personnel files & records for new and existing employees
  • Process new & existing employee changes in various Company benefit programs
  • Provide support in establishing and maintaining various Company benefit programs
  • Assist in management of workers’ compensation insurance administration

Contract Management

  • Maintain copies of all contracts signed by the company officer
  • Manage the renewal of any annual contracts through appropriate notification and review
  • Assist in the review of customer nondisclosure agreements to ensure Mason’s interests

**Qualifications

**

  • Bachelor’s degree in financial accounting or equivalent
  • Demonstrated strong data management skills (speed and accuracy)
  • Strong computer skills, including Microsoft Office
  • Familiarity with ComputerEase preferred, but not required
  • Ability to interact effectively and efficiently with customers, vendors, and employees
  • Demonstrated experience and capability in handling confidential information

You should be proficient in:

  • Bachelor's Degree
  • Generally Accepted Accounting Principles (GAAP)
  • Cost Accounting
  • Bookkeeping
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • Bank Reconciliation

Machines & technologies you'll use:

  • Accounting Software