Serves as primary contact in the event that the Sr. Client Manager and/or Director is traveling, on PTO or away from the office. * Work cross-functionally with ARAG managers and other associates to ...
Serves as primary contact in the event that the Sr. Client Manager and/or Director is traveling, on PTO or away from the office. * Work cross-functionally with ARAG managers and other associates to ...
Regional Client Manager
Des Moines, IA · On-site
$58.60K - $73.20K/yr
Serves as primary contact in the event that the Sr. Client Manager and/or Director is traveling, on PTO or away from the office. * Work cross-functionally with ARAG managers and other associates to ...
Regional Client Manager
Des Moines, IA · On-site
$58.60K - $73.20K/yr
Serves as primary contact in the event that the Sr. Client Manager and/or Director is traveling, on PTO or away from the office. * Work cross-functionally with ARAG managers and other associates to ...
Regional Client Manager
Des Moines, IA · Remote
$58.60K - $73.20K/yr
Serves as primary contact in the event that the Sr. Client Manager and/or Director is traveling, on PTO or away from the office. * Work cross-functionally with ARAG managers and other associates to ...
Regional Client Manager
Des Moines, IA · Remote
$58.60K - $73.20K/yr
Serves as primary contact in the event that the Sr. Client Manager and/or Director is traveling, on PTO or away from the office. * Work cross-functionally with ARAG managers and other associates to ...
Maintain a minimum of 95% retention of Client Accounts by proactive client engagement to retain ... We invest heavily in our associates, and we take pride in celebrating their growth and success ...
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Senior Tax Associate
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Davenport, IA · On-site
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Quick apply
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Davenport, IA · On-site
$77.30K - $95.80K/yr
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CAPTRUST is seeking a Senior Institutional Client Management Associate who will support the Financial Advisor Service Team to service and retain institutional client relationships. These ...
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West Des Moines, IA · On-site
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West Des Moines, IA · On-site
$15.25 - $20/hr
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Client Support Rep
West Des Moines, IA · On-site
$15.25 - $20/hr
Submit Knowledge Base articles to be verified by Senior Staff, and revise when needed per KPI ... Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt ...
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Senior Client Associate information
See Iowa salary details
$27.2K - $36.1K
17% of jobs
$41.4K is the 25th percentile. Wages below this are outliers.
$36.1K - $45K
14% of jobs
$45K - $53.9K
4% of jobs
$53.9K - $62.8K
14% of jobs
The median wage is $64K / yr.
$62.8K - $71.6K
12% of jobs
$71.6K - $80.5K
9% of jobs
$85.2K is the 75th percentile. Wages above this are outliers.
$80.5K - $89.4K
11% of jobs
$89.4K - $98.3K
9% of jobs
$98.3K - $107.2K
6% of jobs
$107.2K - $116K
3% of jobs
$116K - $124.9K
1% of jobs
$27.2K
$69.7K
$124.9K
How much do senior client associate jobs pay per year?
What is a Senior Client Associate job?
What are the key skills and qualifications needed to thrive in the Senior Client Associate position, and why are they important?
What are the common responsibilities of a Senior Client Associate on a day-to-day basis?
Full-time
PTO
Posted 12 days ago
Job description
Are you highly organized with a knack for clear, professional communication? Do you take pride in presenting information in a way that builds confidence and trust? Do you excel at managing details, prioritizing work, and delivering clear, polished messaging to clients?
ARAG is hiring a Regional Client Manager! This role is responsible for organizing and managing a large client portfolio, ensuring interactions are thoughtful, well prepared, and consistently executed. This role requires strong planning skills, proactive communication, and the ability to develop and execute structured strategies while balancing multiple priorities in a fast-paced environment.
- Builds and strengthens relationships with contacts within large client portfolio.
- Manages communications between ARAG and client portfolio.
- Manages and maintains day-to-day relationships with client contacts and broker/consultant and actively solve problems with client.
- Conducts client video, web or teleconferences to review overall performance and clients benefit strategies.
- Develop a strategic plan to increase revenue within client portfolio.
- Creates strategy around product up-sell, renewal, and annual review activities that will optimize revenue results.
- Partners collaboratively with the internal and external staff to manage the implementation strategy and communication process.
- Conducts educational webinars for employees and clients.
- Serves as supporting role for Sr. Client Manager and/or Director on National Account activities.
- Partners with Senior Client Manager to provide day to day administration of client portfolio for 4,000 life groups and up.
- Serves as primary contact in the event that the Sr. Client Manager and/or Director is traveling, on PTO or away from the office.
- Work cross-functionally with ARAG managers and other associates to implement client plans.
- Manages day-to-day activities for large volume client portfolio and fulfill requests.
- Coordinates internal communications regarding clients. Provides support to other internal areas on client requests.
- Ensures client data is accurate and maintained effectively within all internal systems.
- Ensures all contractual requirements are being met.
- Serves as a positive role model by representing the ARAG at its Best.
- Other duties as assigned.
Knowledge
- Specific knowledge of client management and relationship building is required. Working knowledge of insurance products and/or employee benefits is preferred.
Skills
- Strong verbal and written communication skills, including strong presentation and public speaking skills.
- Highly organized and detail oriented. Results oriented with the ability to self-motivate.
- Ability to work independently in a remote setting as well as in a team-based collaborative environment.
- Strong ability in project management and computer skills such as Word, Excel and PowerPoint.
- Possess strong customer service skills.
- Sales skills including negotiating and influencing results, providing consultative services, problem solving and conflict resolution.
- Ability to develop innovative ideas and solutions.
Education
- Four-year college degree in business, marketing or communications from an accredited college or university and/or related work-experience required.
Experience
- Minimum 3+ years of experience in the field of sales and/or client management required. Legal services experience and/or employee benefits experience preferred.
Certifications, Licenses, Associations, etc.
- None required.
Physical
- At least 10% travel required throughout the year as deemed necessary and appropriate by client.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.