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Senior Claims Representative Jobs in Rialto, CA (NOW HIRING)

Liberty Mutual

Associate Staff Attorney

Orange, CA · On-site +1

Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through ... Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and ...

Liberty Mutual

Associate Staff Attorney

Ontario, CA · On-site +1

Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through ... Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and ...

KeyStaff

Employment Law-Senior Attorney

Anaheim, CA · On-site

Manage and oversee PAGA claims, including class action-style lawsuits, ensuring strategic ... and representation in settlement negotiations or trial. * Develop and execute legal strategies ...

Liberty Mutual

Staff Counsel

Ontario, CA · On-site +1

... and Claims Representatives. Build and sustain trusted relationships by understanding client ... senior attorneys. * Training, Mentoring, and Leadership: Design and conduct training sessions and ...

Liberty Mutual

Staff Counsel

Ontario, CA · On-site +1

... and Claims Representatives. Build and sustain trusted relationships by understanding client ... senior attorneys. * Training, Mentoring, and Leadership: Design and conduct training sessions and ...

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All JobsClaims Representative JobsSenior Claims Representative JobsSenior Claims Representative Jobs in Rialto, CA

Senior Claims Representative information

See Rialto, CA salary details

$11

$24

$42

How much do senior claims representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for senior claims representative in Rialto, CA is $24.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.50 per hour, depending on experience, location, and employer.

What does a senior claims representative do?

A Senior Claims Representative is responsible for handling complex insurance claims, investigating and evaluating them, and determining the extent of the insurance company’s liability. They review documentation, interview claimants and witnesses, and negotiate settlements in accordance with company and legal guidelines. In addition, they may mentor junior staff and ensure that claims are processed efficiently and in compliance with policies. Their role is critical in ensuring fair outcomes for both the insurer and the insured.

What are the key skills and qualifications needed to thrive as a senior claims representative, and why are they important?

To thrive as a Senior Claims Representative, you need in-depth knowledge of insurance policies, claims adjudication, and investigative techniques, usually backed by relevant experience or a related degree. Familiarity with claims management systems, regulatory compliance tools, and sometimes industry certifications like AIC or CPCU is typically expected. Excellent negotiation, analytical thinking, and customer service skills help build trust and resolve complex claims efficiently. These abilities ensure accurate, fair, and timely claims processing, maintaining customer satisfaction and minimizing organizational risk.

What are some common challenges faced by senior claims representatives, and how can they effectively manage complex claims?

Senior Claims Representatives often handle high-value or intricate claims that require thorough investigation, negotiation, and adherence to regulatory guidelines. Challenges can include managing multiple cases simultaneously, working with difficult claimants, and balancing the interests of clients, policyholders, and the company. Effective management involves strong organizational skills, continuous communication with stakeholders, and staying current with industry best practices. Collaboration with legal teams, adjusters, and underwriters is also crucial to ensure fair and timely resolutions.

What is the difference between Senior Claims Representative vs Claims Adjuster?

AspectSenior Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; often some insurance certificationsHigh school diploma or equivalent; insurance licenses often required
Work EnvironmentOffice setting, claims departmentField or office-based, investigating claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, third-party administrators
Common Search & ComparisonSenior Claims Representative vs Claims Adjuster

The main difference is that Senior Claims Representatives often handle more complex claims and may have additional responsibilities, while Claims Adjusters focus on investigating and settling claims, sometimes in the field. Both roles require similar credentials and work within insurance companies, but Senior Claims Representatives typically have more experience and authority in decision-making.

What are popular job titles related to Senior Claims Representative jobs in Rialto, CA?

For Senior Claims Representative jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Senior Claims Representative jobs in Rialto, CA look for?

The top searched job categories for Senior Claims Representative jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Senior Claims Representative jobs?

Cities near Rialto, CA with the most Senior Claims Representative job openings:

Senior Claims Representative jobs near you
Infographic showing various Senior Claims Representative job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,319 per year, or $24.2 per hour.

Associate Staff Attorney

Liberty Mutual

Orange, CA • On-site, Remote

Full-time

Retirement

Re-posted 19 days ago

Liberty Mutual rating

8.7

Company rating: 8.7 out of 10

Based on 162 frontline employees who took The Breakroom Quiz

72nd of 315 rated insurance

Job description

Description
This role is primarily remote in the state of California except for required appearances.
At Liberty Mutual, we're committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders' rights and positively impacting our business. As an Associate Attorney at Liberty Mutual, you'll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you're looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you'll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value.
Liberty Mutual Insurance offers an engaging opportunity for an Associate Attorney to represent the company and its policyholders in routine civil litigation matters involving moderately complex legal issues and claims for monetary damages or compensation related to personal injury or property damage. Under moderate supervision, you will manage cases from inception through resolution, applying your legal knowledge, research skills, and client relationship capabilities in a collaborative and supportive environment.
Responsibilities:
  • Litigation Execution: Manage all phases of litigation, including discovery, hearings, trials, mediations, and drafting legal documents such as pleadings and motions. Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process.
  • Client Advisory and Relationship Management: Provide clear and reasoned legal opinions and strategic advice to Claims Representatives and insured clients. Develop and maintain strong client relationships through transparent and effective communication.
  • Technology Utilization : Utilize e-discovery and case management technologies to streamline legal processes, improve efficiency, and reduce operational costs. Demonstrate effective coordination with remote team members and proficiency in remote work settings.
  • Risk Evaluation and Case Resolution Facilitation: Identify, evaluate, and collaborate on strategies to mitigate legal risks, working closely with clients and senior counsel to facilitate effective resolutions.
  • Documentation Accuracy and Compliance : Ensure all legal documents, pleadings, and motions are meticulously prepared, accurate, and compliant with applicable standards and client expectations.
  • Timely Client Communication : Provide clear, consistent, and timely updates and recommendations to insured clients and claims professionals to maintain alignment with case objectives.
  • Contribution to Organizational Improvement: Participate in initiatives aimed at enhancing efficiency, effectiveness, and best practices within Staff Legal and Global Legal & Compliance organizations.
  • Ethical Compliance Adherence: Uphold the highest standards of legal ethics and compliance, following legal regulations and licensing requirements and promoting a culture of integrity within the legal team.
Qualifications
  • Juris Doctor (JD) or LLB degree from an accredited law school.
  • Admission to the bar in California state and in good standing; special licenses to practice before particular boards or federal courts may be required.
  • General knowledge of insurance law, and as necessary, workers' compensation and/or No Fault law.
  • Proficient in e-discovery, case management systems, and basic legal analysis tools.
  • Strong analytical, research, and legal writing skills.
  • Basic knowledge of negotiation techniques including preparation, active listening, and problem-solving.
  • Demonstrated ability to manage cases from start to finish under supervision.
  • Effective communication and persuasion skills, both written and oral.
  • Ability to collaborate with clients, claims professionals, and senior attorneys.
  • Organized, process-oriented with strong time management skills.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

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About Liberty Mutual

Sourced by ZipRecruiter

Since 1912, we've grown into the fifth largest global property and casualty insurer based on 2022 gross written premium. We also rank 86 on the Fortune 100 list of largest corporations in the US based on 2022 revenue. ​At Liberty Mutual Insurance we work hard every day to support our customers and our people, so they can protect their families, build their businesses and invest in their futures. We are headquartered in Boston, but our people, our customers and our reach span the globe. So to better serve our global customers and employees, we are organized into three business units.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

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