Senior Claims Manager Jobs in Appleton, WI (NOW HIRING)

As one of the largest, most diversified utility contractors in North America, MICON Group, Inc. has been unlocking the potential of infrastructure and transportation construction for six decades. Our operational crews depend on support from our in-house experts to advance critical infrastructure projects. At every turn we consider safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work.  The safety of our people, our contractors, our customers, the environment, and the communities in which we work, is our highest core value.  We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as a Change Management Analyst can change yours.

As a Change Management Analyst, your key responsibilities will be:

• Collect and organize project data: schedules, cost reports, daily reports, RFIs, submittals, meeting minutes, time sheets, logs, etc.
• Perform initial document reviews to identify relevant issues, including delays, disruptions, or other impacts.
• Conduct analyses to support change requests, such as quantity takeoffs, cost comparisons, data entry, timeline mapping, daily report compilations, etc. Support senior staff in schedule, cost data extraction (e.g., pulling updates from Primavera P6, cost systems), and other change order/claim preparation efforts.
• Assist in preparing exhibits, graphics, and supporting documentation for claims and change order requests.
• Coordinate with project teams to validate data, identify missing information, and clarify timelines.
• Assist with drafting sections of change orders and claims narratives (e.g., background, summary of events).
• Attend project meetings and capture notes when needed.
• Support research tasks (e.g., industry standards, contractual clauses, past claims, benchmarks).
• Understand contractual requirements and assist Project team to ensure requirements are timely met.
• Maintain version control, file organization, and documentation trackers.
• Identify risks and improvement opportunities in claims processes.
• Support proactive change management efforts to aid project teams in successful adoption of new processes, systems, and technologies

Why MICON Group, Inc.?

• We are consistently ranked among the top 10% of Engineering News-Record's Top 400 Contractors
• Our steady, strategic growth revolves around a commitment to quality
• We are family owned and operated
• We invest an average of $5,000 per employee on training each year
• We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!
• We reward hard work and dedication with limitless opportunities
• We believe it is everyone's responsibility to promote safety, regardless of job titles.
• Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan.  

Why you?

• You like to surround yourself with dedicated, value-driven people
• You believe there is a solution to every challenge - and you can find it
• You understand the importance of small details on large projects
• You like to know your efforts are noticed and appreciated
• You want to make your own decisions, but know support is always available
• You want to work to make a difference in people's lives 

What it takes?

• Bachelor's Degree in Construction Management, Civil Engineering or similar degree with internship experience.
• Strong organizational and documentation skills, and high attention to detail
• Basic understanding of construction contracts, construction documents, and project controls
• Ability to critically evaluate technical documents' functional specifications to ensure they are delivered to the required standards
• Data management proficiency, including excel
• Clear and concise written and verbal communication
• Ability to travel up to 20% of the time