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Senior Business Operations Manager Jobs in Reston, VA

Range

Business Operations Manager

Mclean, VA · On-site

About the role Range is seeking a Business Operations Manager to help execute the company's most important cross-functional initiatives as we scale. You'll drive key work streams across the company ...

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Senior Business Operations Manager information

See Reston, VA salary details

$54.6K

$132.2K

$189.3K

How much do senior business operations manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for senior business operations manager in Reston, VA is $132,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,100.00 and $159,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Business Operations Manager, and why are they important?

To thrive as a Senior Business Operations Manager, you need expertise in business process optimization, strategic planning, data analysis, and a bachelor's or master's degree in business or a related field. Familiarity with ERP systems, project management tools, and certifications like PMP or Six Sigma are highly valuable. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and effective decision-making. These competencies are crucial to streamline operations, support organizational goals, and ensure sustainable business growth.

What is the highest salary for an operations manager?

The highest salary for a Senior Business Operations Manager can exceed $150,000 annually, especially in large corporations or high-cost regions. Compensation varies based on experience, industry, company size, and location, with top earners often receiving bonuses and stock options.

What is the difference between Senior Business Operations Manager vs Business Analyst?

AspectSenior Business Operations ManagerBusiness Analyst
Required CredentialsBachelor's degree; often MBA or related experienceBachelor's degree; often certifications like CBAP or PMI-PBA
Work EnvironmentStrategic, managerial, cross-departmentalAnalytical, project-focused, data-driven
Employer & Industry UsageCorporate, large organizations, diverse industriesConsulting firms, tech, finance, and business sectors
Common Search & Comparison IntentUnderstanding leadership roles in operationsAnalyzing business processes and data

The Senior Business Operations Manager oversees strategic operations and manages teams, focusing on high-level organizational goals. In contrast, a Business Analyst primarily analyzes data and processes to support decision-making. While both roles require strong analytical skills and industry knowledge, the manager role emphasizes leadership and strategy, whereas the analyst role centers on detailed analysis and reporting.

What are some common challenges faced by Senior Business Operations Managers, and how can they be addressed?

Senior Business Operations Managers often encounter challenges such as aligning cross-functional teams, managing shifting priorities, and driving process improvements amid organizational change. These challenges can be addressed by fostering strong communication channels, leveraging data-driven decision-making, and building collaborative relationships across departments. Proactively identifying bottlenecks and maintaining flexibility helps ensure that operational goals remain aligned with the company’s strategic objectives.

What does a senior business operations manager do?

A senior business operations manager oversees and improves company processes, manages cross-functional teams, and develops strategies to increase efficiency and profitability. They analyze data, implement policies, and coordinate with other departments to support organizational goals, often using tools like ERP systems and project management software.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation. Understanding these components is essential for senior business operations managers to improve organizational performance.

What does a senior operations manager do?

A senior business operations manager oversees and coordinates company processes, ensuring efficiency and alignment with strategic goals. They analyze data, develop policies, manage teams, and implement improvements using tools like ERP systems, often requiring strong leadership and analytical skills. Their role involves high-level planning, problem-solving, and cross-department collaboration.
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Senior Business Operations Manager jobs near you

Business Operations Manager

American Nurses Association ANA

Silver Spring, MD • On-site

$75K - $94K/yr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

Career Title: Business Operations Manager

Department: Education and Resources


Salary: Competitive salary commensurate with experience

FLSA: Exempt

Note: Union dues are 1.44% of bi-weekly pay


Career Summary:


The American Nurses Enterprise (ANE) is seeking a Business Operations Manager, to support highly skilled, and high-performing teams across the Education and Resources department.


As a business Operations Manager in the Education & Resources department you will be a cross-functional manager responsible for overseeing and optimizing the operational execution of education programs, sales-supported products and services, and customer-facing initiatives across the American Nurses Enterprise (ANE). You will serve as a critical connection among the sales, content development, product management, finance, marketing, legal, and IT functions. You will provide direct service to customers and other external stakeholders to ensure operational excellence, accurate reporting, compliant processes, and high-quality user experience.


As Business Operations Manager, you will manage end-to-end operational workflows including program logistics, sales operations support, reporting, invoicing, contracting coordination, system administration, and continuous process improvement to support enterprise goals related to relevance, reach, customer satisfaction, and revenue. You must be adept at communicating through managing-up, managing managers’ expectations, and keeping one or more steps ahead of what’s needed.


Join the American Nurses Enterprise (ANE) and be part of the team building a healthy world through The Power of Nurses™. Our goals are to (1) Elevate the Profession of Nursing Globally (2) Evolve the Practice of Nursing to Improve Health, Health Care, and Health Equity and (3) Ensure the Professional Success of Nurses. Our core values: Trusted, Inclusive, Innovative and Empowered guide everything we do. We are committed to creating a supportive and dynamic workplace where employees can thrive.


We understand the importance of work-life balance and offer flexible work arrangements and generous paid time off. Our modern office spaces are designed to foster collaboration and creativity. The collaborative culture and supportive team environment make ANE a great place to grow your career.

What You Will Do:


Operations Management & Support

  • Manage the administrative processes related to the coordination, development, planning, implementation, delivery, and evaluation of educational products and services to B2B and B2C customers. This includes, but is not limited to:
  • Manage relationships with independent contractors, to include coordinating contracts and schedules, processing invoices, providing systems access and training.
  • Own the workshop execution process for both in-person and virtual workshops, including processing course requests and contracts, workshop build in multiple systems, registration management, and logistical coordination. Support independent contractors, workshop hosts and ANE staff before, during, and after delivery.
  • Coordinate or lead, when necessary, the documentation, enhancement, and update of business processes and work instructions to increase efficiency, accuracy, and excellence. Deliverables may take the form of documents, new communication channels, or development of automated workflows.
  • Organizing and maintaining files and other information for access by multiple teams, minimizing duplication.
  • Collaborating with team members to manage data and reports as needed to support activities.
  • Oversee routine program logistics, including timelines, documentation, system setup, reporting, and coordination with internal teams and external subject matter experts.
  • Serve as back-up staff, when needed, for product management, LMS administration, and sales relationship management, to prevent gaps in service for course builds, customer care, and other activities related to the delivery of educational products and services.


Customer Care & Sales Support

  • Direct customer-facing experience is a must, and any project management experience is a strong plus.
  • Serve as the lead point of contact for the sales inbox and response. Provide tier 2 customer support and resolution for escalations regarding issues like payments, refunds, and enrollments.
  • Must develop and maintain knowledge of Education & Resources products, services, and activities as well as Enterprise-wide to resolve customer issues as quickly as possible.
  • Support the sales and relationship team, with delivery of client engagements and bulk sales including contract coordination, invoicing, discount codes, enrollment tracking, billing, and customer support.
  • Enter, track, and manage customer contacts and contracts using approved contracting and customer relationship management (CRM) systems in accordance with standard operating processes and work instructions.
  • Support development of prospecting lists from the CRM, event lead generation and ANE data systems.
  • Generate invoices, support payment collection, assist with billing reconciliation, and coordinate with Finance and Accounting as needed.
  • Produce and maintain accurate operational, enrollment, and revenue reports (actuals and forecasts) for internal leadership and external clients.
  • Communicate professionally on behalf of the ANE to support lead qualification, customer needs assessment, renewals, upgrades, and follow-on opportunities, as appropriate.


Cross-Functional Collaboration

  • Use and interpret data across learning management systems (LMS), CRM platforms, eCommerce platforms, and other systems.
  • Create, manage, and analyze operational, financial, and performance reports to support informed decision-making and identify insights.
  • Identify operational risks, delays, or inefficiencies and recommend data-informed solutions for implementation at the team and department levels. Develop and manage project plans for implementation solutions when appropriate.
  • Collaborate closely with Education & Resources teams (e.g., Sales, Content Development & Product Management, Publications, and Meeting Services) as well as functional teams for IT, marketing, finance, and legal to ensure coordinated execution of initiatives.
  • Support budget tracking, payment collections, data collection, forecasting, and documentation related to programs and sales-supported offerings.
  • Contribute operational insights and feedback to improve procedures, tools, and customer experience across the enterprise.


Other Responsibilities

  • Perform additional duties as assigned to support evolving organizational needs.
  • ANE reserves the right to modify duties as business needs require.


What you bring to the American Nurses Enterprise:


Required Education

  • Bachelor’s degree is required, preferably in Business Administration, Operations Management, Education, or a related field, or an equivalent combination of education and experience.

Required Work Experience

  • Minimum 5 years of progressively responsible experience in operations, program coordination, sales operations, or project management in a complex, cross-functional environment.
  • Minimum 2-5 years’ experience in customer service


Preferred Skills

  • Experience supporting educational programming, professional development, or healthcare/nursing education products.
  • Experience with e-learning, LMS platforms, and eCommerce environments.
  • Familiarity with accreditation standards, compliance-driven operations, or nonprofit enterprise environments.


What ANE Offers You:

  • Join us and support more than 5 million Registered Nurses in the United States.
  • Every role within ANE contributes to a healthier world through The Power of Nurses™.
  • An opportunity to help transform a 129-year-old organization to meet the future needs and demands within Health Care.
  • Be a role model for embracing and empowering the uniqueness of every employee.
  • Continuously innovating through creative and strategic initiatives.
  • Exceptional benefits including but not limited to 401K retirement contributions of up to 7%, generous PTO which includes the week-off between Dec 25 and Jan 1, in addition to Personal Days-off, 11 paid Holidays, excellent health/medical benefits, and much more.
  • Commitment to your career development and advancement through ANE learning and development programs (internally and externally).

Work Schedule:

Hybrid employees must work a minimum of 20% in the office.

Location:

ANE Headquarters office located at: 8403 Colesville Road, Suite 500, Silver Spring, MD 20906


Learn more about the American Nurses Enterprise:

https://www.nursingworld.org/ana-enterprise-jobs/

https://www.linkedin.com/company/american-nurses-association


The American Nurses Enterprise:

Founded in 1896, the American Nurses Enterprise is the family of nonprofit organizations that comprise of the American Nurses Association (ANA), the American Nurses Credentialing Center (ANCC), and the American Nurses Foundation (ANF).


Equal Opportunity Employer:

The ANE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.