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Senior Assistant Jobs in Puerto Rico (NOW HIRING)

Toyota

Senior Assistant, Collections

San Juan, PR · On-site

Senior Assistants in Collections will also evaluate and mitigate loss exposure, provide customer-oriented service and problem resolution in accordance with established guidelines and call models.

Liberty Latin America Communications, Inc.

PR

$63K - $80K/yr

As a Senior Accountant you are responsible for all areas relating to accounting functions and ... Knowledge of ad-valorem and income taxes to assist tax personnel as necessary. * Provide training ...

Trilon Group

Senior Project Engineer - Land Development

San Juan, PR · On-site

$97K - $126K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Project Engineer - Land Development Department: Civil/Municipal Employment Type: Full Time ... Project Lifecycle Support: Assist in the conceptual, design, and development phases of projects ...

ProQualityNetwork

Senior Engineer 35449

Juncos, PR · On-site

$101K - $139K/yr

Senior Engineer (Job ID: 35449) Location: Juncos, Puerto Rico Title : Senior Engineer (Job ID ... vendors. * Assist in the development and management of project budgets. Cross-Functional ...

Trilon

Senior Project Engineer - Land Development

San Juan, PR

$97K - $126K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Licensed Professional Engineer in Puerto Rico * Technical Land Development Expertise ... Project Lifecycle Support: Assist in the conceptual, design, and development phases of projects ...

Foundation for Puerto Rico Inc.

Senior AI Fellow

San Juan, PR

$61K - $77K/yr

  • Medical

  • Retirement

Senior AI Fellow Location: Puerto Rico (Hybrid) Type: Full-Time Organization: Foundation for Puerto ... Internal AI assistants and copilots * Knowledge agents * Workflow automations * Operational and ...

PMG

PR · On-site

Senior Civil Design Engineer Company Profile: PMG & Associates, LLC is an engineering company ... Stay abreast with the latest developments in civil design fields. * Assist design and construction ...

PMG

Senior Civil Design Engineer

San Juan, PR · On-site

Senior Civil Design Engineer Company Profile: PMG & Associates, LLC is an engineering company ... Stay abreast with the latest developments in civil design fields. * Assist design and construction ...

GM Sectec, Corp.

PR · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 5 years of experience as an Executive Assistant or in a similar role supporting senior-level executives. * Experience managing executive calendars, meetings, business travel, and corporate ...

GM Sectec, Corp.

PR · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Minimum of 5 years of experience as an Executive Assistant or in a similar role supporting senior-level executives. * Experience managing executive calendars, meetings, business travel, and corporate ...

Jones Lang LaSalle IP, Inc.

Sr HSSE Specialist

Gurabo, PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The HSSE Sr. Specialist will advise the JLL management team on HSSE issues, assist with the evaluation of potential hazardous situations and environmental impacts, participates in accident ...

Enterprise Holdings

PR · On-site

$12/hr

The CAR Sr will gain knowledge through local training and hands-on experience to provide rental ... Provide directions and general assistance * Assist to assess condition of rental upon return

JLL

Sr HSSE Specialist

Gurabo, PR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The HSSE Sr. Specialist will advise the JLL management team on HSSE issues, assist with the evaluation of potential hazardous situations and environmental impacts, participates in accident ...

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Senior Assistant information

What is a senior assistant?

Senior Assistants are experienced administrative professionals who provide high-level support to executives, managers, or departments within an organization. Their responsibilities typically include managing schedules, organizing meetings, preparing reports, and handling sensitive information. They often supervise other administrative staff and may be involved in project coordination, budgeting, and communication with internal and external stakeholders. Senior Assistants play a crucial role in ensuring the smooth operation of an office and often act as a liaison between upper management and other employees.

What are the key skills and qualifications needed to thrive as a senior assistant?

To thrive as a Senior Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a relevant diploma or degree. Familiarity with office software suites (such as Microsoft Office), scheduling tools, and document management systems is typically required. Excellent communication, problem-solving abilities, and discretion are standout soft skills in this position. These competencies ensure efficient support for executives or teams, smooth workflow management, and the upholding of professional standards within the organization.

What are some common challenges senior assistants face when supporting multiple executives or departments?

Senior Assistants frequently juggle competing priorities and tight deadlines when supporting multiple executives or departments. Balancing diverse schedules, managing confidential information, and anticipating each leader's unique needs can be demanding. Effective communication, strong organizational skills, and adaptability are crucial to ensure that all tasks are completed efficiently and accurately. Building strong relationships with team members and understanding the broader organizational goals can help Senior Assistants navigate these challenges successfully.

What is the difference between Senior Assistant vs Administrative Assistant?

AspectSenior AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer associate or bachelor’s degreeHigh school diploma; some roles may require additional certifications
Work EnvironmentOffice settings, often supporting senior staff or departmentsOffice settings, providing general administrative support
Employer & Industry UsageCorporate, government, educational institutionsCorporate, healthcare, government, nonprofit sectors
Common Search & ComparisonOften compared for experience level and responsibilitiesCommonly searched for as entry-level administrative support

The main difference between a Senior Assistant and an Administrative Assistant lies in experience and responsibilities. Senior Assistants typically handle more complex tasks, support higher-level staff, and may require more experience or specialized skills. Administrative Assistants focus on general administrative duties. Both roles are vital in office environments, but Senior Assistants usually have a higher level of responsibility and expertise.

What are the most commonly searched types of Senior jobs in Puerto Rico?

The most popular types of Senior jobs in Puerto Rico are:

What are popular job titles related to Senior Assistant jobs in Puerto Rico?

For Senior Assistant jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Senior Assistant jobs in Puerto Rico look for?

The top searched job categories for Senior Assistant jobs in Puerto Rico are:

Senior Assistant jobs near you
Infographic showing various Senior Assistant job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Senior Assistant, Collections

Toyota Motor Sales, U.S.A., Inc.

San Juan, PR • On-site

Full-time

Re-posted 7 days ago

Toyota rating

7.2

Company rating: 7.2 out of 10

Based on 875 frontline employees who took The Breakroom Quiz

26th of 44 rated automakers

Job description

Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.
Job Summary
The purpose of this role is to serve as the liaison between TCPR and customers. They oversee accounts to identify overdue payments, report collections activity, address client queries, and develop repayment plans. They are responsible for handling non-routine situations received through the system of records, inbound and outbound calls for collections accounts, complete necessary account maintenance, work accounts efficiently to maintain consistent follow-up, ensuring compliance and to handle all general questions regarding escalated issues.
Senior Assistants in Collections will also evaluate and mitigate loss exposure, provide customer-oriented service and problem resolution in accordance with established guidelines and call models.
Primary Job Accountabilities
Possible skip accounts:
  • Conduct the corresponding traces ensuring all possible leads have been reviewed prior to charging off the account.
  • Prepare skip tracing worksheets on all accounts that will be charged off prior to the 120 days.
  • Request supervisor approval prior to processing missing lien on units.
  • Submit through AutoReg any missing lien, ensuring the process is completed. Document results in the system.
  • Request and document in collection and lien log all the requested releases for accounts with payments, repossessed and bankruptcy accounts.
  • Prepare and send letters with requests to cancel products for all Skips and follow up until checks are received.
  • Ensure supervisor and manager approval are in place if an account will be charged off with more than 120 days.
  • Ensure every step is being taken to meet all delinquency, charge-off and repo goals.
  • Document accounts to ensure every step follows company policies.
  • Prepare 4019 forms with all required information prior to the charge off being completed.

Agency Referral process
  • Ensure the cure letter bot is processing every Tuesday and Thursday.
  • Print cure letters and prepare them to be sent.
  • Disclose accounts in the "Accounts to be Referred" log for the filing process.
  • Scan the Cease-and-Desist 1802, Skip List 1009, Hold Tittle List 1085, High Risk 1055, Stopper 1999, Mobile 1905, Limited Communications 1819 collection list daily to ensure compliance and to work the referral process on a timely manner.
  • Ensure bankruptcy accounts are handled according to federal laws, regulations, and policies.
  • Obtain approval on referrals prior to agency assignment.
  • Weekly refer accounts from list 1825 to the repossession system for collection and or repo.
  • Document the referral completion for each account with code ASSG/Pin accounts to referrals list 1071.
  • Follow up on agency performance. Update and document results in the Repossession System, Loan Servicing System, Host System, and Agency Referral log.
  • Daily update the Repo, Agency, Skips and Lien log, reporting accurate Repo, charge off and current account details.
  • Weekly ensure cases referred to agencies have the proper follow-up and documentation in the repossession system and collections.
  • Follow skip tracing steps while working accounts assigned to agencies.
  • Follow up with the agency for fast resolution of any incorrect repo documents and ensure they urgently arrive corrected.

Collecting delinquencies
  • Negotiate payment arrangements to bring accounts out of collections status.
  • Manage and resolve delinquency on accounts greater than 60 days past due
  • Make outbound calls to customers that are delinquent on accounts.
  • Determine the appropriate course of action for delinquent accounts.
  • Demonstrate strong knowledge of and compliance to FDCPA.
  • Dispose and note down accounts to reflect collection activities.
  • Review customer history and, where appropriate and in accordance with established policies and procedures, waive late charges, grant and process retail extensions, and provide reasonable goodwill adjustments and/or refunds within established guidelines.
  • Fulfill commitments made to customers and follow-up to ensure beneficial outcomes.
  • Research customer requests using internal manuals, policies and guidelines, systems and best practices by using Kaizen methodology.

Other responsibilities:
  • Identify and report compliance risks, gaps in current policies, procedures, regulations and/or any other more complex non- routine issue.
  • Maintain sense of urgency when dealing with escalated issues while providing high level of customer satisfaction.
  • Analyze account characteristics and work with customers and/or vendors to resolve issues.
  • Participate in process and procedural discussions across multiple functional areas to maintain understanding of current processes.
  • Perform other miscellaneous activities/duties as assigned.
  • Perform special projects to improve efficiency and performance.
  • Facilitate a work environment that encourages knowledge, respect, and development of skills.
  • Participate in the development of Kaizen projects that benefit the Collections department.
  • Knowledgeable on state and federal compliance policies, procedures, and regulations
  • Satisfactorily complete all mandatory training required.

Education
Required
  • High School Education or Equivalent

Preferred
  • Four-Year College Degree (BA or BS)

Experience - Subject Matter Expertise
Required
  • 2-5 years of relevant / progressive work experience (in similar field and/or industry)
  • Intermediate knowledge of MS Office, including Outlook and Excel. Able to manage data and information, create visual representation of data, pivot tables, filter information, SUMIF, COUNTIF, VLOOKUP, etc.
  • Time management
  • Strong verbal and written Spanish and English skills
  • Work collaboratively with other team members
  • Customer oriented, warmth and empathy
  • Problem-solving

Additional Comments, Including Unique Circumstances
Work schedule
  • Monday-Friday from 8:00 am to 5:00 pm. However, in some instances, working overtime and during holidays could be required.

Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to tcpr_human_resources@toyota.com.

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