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Senior Application Support Engineer Jobs in Toronto, ON

Apptium Technologies

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Application Support Engineer

Toronto, ON · On-site

The Application Support Engineer is responsible for delivering high-quality software application support to customers and partners, ensuring adherence to established service standards for quality ...

Scotiabank

Senior Application Developer

Toronto, ON

The position is for a Senior Application Developer within the Group Treasury-Liquidity Risk group ... The incumbent is responsible for supporting multiple projects, partially application support, as ...

Air-tek

Application Support Analyst

Toronto, ON

CA$60K - CA$90K/yr

We are seeking an experienced Senior Application Support Analyst with strong customer-facing ... Collaborate with developers, product managers, and other teams in an agile environment to deliver ...

CIBC

Consultant, Application Support

Toronto, ON · On-site

You will consult with senior management on a broad range of existing and emerging infrastructure ... Familiarity with DevOps tools such as GitHub, Jenkins, Maven, Ansible, GitHub Actions and ...

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Senior Application Support Engineer information

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are the most commonly searched types of Application Support Engineer jobs in Toronto, ON? The most popular types of Application Support Engineer jobs in Toronto, ON are:
What are popular job titles related to Senior Application Support Engineer jobs in Toronto, ON? For Senior Application Support Engineer jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Senior Application Support Engineer jobs in Toronto, ON look for? The top searched job categories for Senior Application Support Engineer jobs in Toronto, ON are:
Senior Application Support Engineer jobs near you
Infographic showing various Senior Application Support Engineer job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior Application Support Administrator

Talent To Hire Inc.

Toronto, ON • On-site

CA$65K - CA$75K/yr

Full-time

Re-posted 16 days ago

Job description

Senior Application Support Administrator – Wealth Systems

Downtown Toronto | Hybrid 4 days downtown

We’re looking for a Senior Application Support Administrator to manage and support Wealth Management systems and enterprise applications. You’ll oversee system performance, integrations, upgrades, and configurations, ensuring stability and security across critical wealth platforms.

What You’ll Do:

  • Administer and optimize Wealth Management platforms

  • Collaborate with IT, vendors, and business teams for seamless delivery

  • Manage access, patching, monitoring, and troubleshooting

  • Support cloud and on-prem deployments, audits, and compliance

What You Bring:

  • 5+ years in enterprise application support (Wealth/Financial Services)

  • Knowledge of ServiceNow, JIRA, APIs, and cloud (AWS/Azure)

  • Excellent problem-solving and communication skills

  • Scripting (PowerShell) experience ( nice to have)

Join a growing Technology team driving modernization and digital innovation.

  1. Wealth / Financial Systems Exposure

    • “Have you worked with dealer book of record systems or platforms like RPM or similar wealth management systems?”

  2. System Upgrades & Maintenance

    • “Can you walk me through how you’ve managed system upgrades or application patching in a production environment?”

  3. Incident & Ticket Management

    • “Which ticketing tools have you used (like ServiceNow or JIRA), and how do you typically prioritize and resolve high-impact support issues?”

  4. Cloud & On-Prem Deployments

    • “Do you have experience managing or deploying applications in cloud environments such as AWS or Azure? How about on-premises infrastructure?”

  5. Access & Security Management

    • “What’s your approach to managing user access, roles, and security permissions — and ensuring compliance with InfoSec or audit requirements?”

  6. Automation / Scripting

    • “Have you used any scripting tools like PowerShell or Python to automate administrative or monitoring tasks? Can you give an example?”

  7. Collaboration & Vendor Coordination

    • “This role requires working closely with vendors and internal IT teams — can you describe a time you coordinated with multiple teams to resolve an application issue?”

  8. Monitoring & Performance Tuning

    • “How do you typically monitor system health or performance? What tools or methods have you used for log analysis or proactive issue detection?”

  9. Disaster Recovery & Compliance

  • “Have you been involved in disaster recovery planning, backup management, or IT audits for enterprise systems? If yes, what was your role?”

Follow us for more roles here: https://www.linkedin.com/company/talenttohire

Apply: sasha@talenttohire.com

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