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Senior Application Support Engineer Jobs in Seattle, WA

DivergeIT

Dedicated Support Engineer

Bellevue, WA · On-site

$32 - $40/hr

Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment ... You'll serve as a senior escalation point and hands-on troubleshooter across both on-site and ...

Diverge IT

Dedicated Support Engineer

Bellevue, WA · On-site

$32 - $40/hr

Dedicated Support Engineer Location: Bellevue, WA (on-site) Department: Managed Services Employment ... You'll serve as a senior escalation point and hands-on troubleshooter across both on-site and ...

Career Guidant

Senior Dot Net Developer

Seattle, WA

$62.50 - $79.75/hr

Application Developer/Senior Application Developer Location: Seattle, WA Duration: Full Time Salary ... College Degree preferred Application design, development, delivery and support on Microsoft Windows ...

KEYENCE

Field Application Engineer '27

Kirkland, WA · On-site +1

$53K - $80K/yr

The title for this role may be called Application Engineer, Vision Consulting Engineer, or Integration Support Engineer depending on the product line you may be hired for. * Solve complex customer ...

Salesforce

Technical Support Engineer

Seattle, WA · On-site

$81 - $121/hr

Prior experience in customer-facing roles such as Technical Support, Solutions Engineering ... AccommodationsIf you need a reasonable accommodation during the application or the recruiting ...

Capgemini

L3 TechOps

Seattle, WA · On-site

$98.03/hr

Application Support Engineer serves as the highest level of operational support for enterprise applications, retail technology platforms, and payment systems. This role is responsible for ...

Cyberhaven

Technical Support Engineer

Seattle, WA · On-site

$65 - $90/hr

The Technical Support Engineer candidate is passionate about technology, is always curious, and ... The AI Tools may process information you provide during the application and interview process. When ...

Kalles Group

Cybersecurity Engineer -Applications

Seattle, WA · On-site

$66.75 - $89.25/hr

As a Senior Application Security Consultant , you will help our client strengthen application ... Working closely with software engineers, architects, product teams, and security professionals, you ...

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All JobsApplication Support Engineer JobsSenior Application Support Engineer JobsSenior Application Support Engineer Jobs in Seattle, WA

Senior Application Support Engineer information

See Seattle, WA salary details

$79.1K

$146.9K

$208.4K

How much do senior application support engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for senior application support engineer in Seattle, WA is $146,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,000.00 and $164,500.00 per year, depending on experience, location, and employer.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are the most commonly searched types of Application Support Engineer jobs in Seattle, WA?

The most popular types of Application Support Engineer jobs in Seattle, WA are:

What are popular job titles related to Senior Application Support Engineer jobs in Seattle, WA?

For Senior Application Support Engineer jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Senior Application Support Engineer jobs in Seattle, WA look for?

The top searched job categories for Senior Application Support Engineer jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Senior Application Support Engineer jobs?

Cities near Seattle, WA with the most Senior Application Support Engineer job openings:

Senior Application Support Engineer jobs near you
Infographic showing various Senior Application Support Engineer job openings in Seattle, WA as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 33% In-person, 33% Hybrid, and 34% Remote job distribution, with an average salary of $146,804 per year, or $70.6 per hour.

Dedicated Support Engineer

DivergeIT

Bellevue, WA • On-site

$32 - $40/hr

Full-time

Re-posted 4 days ago

Job description

Dedicated Support Engineer
Location: Bellevue, WA (on-site)
Department: Managed Services
Employment Type: Full-Time • Non-Exempt (Hourly)
Pay Range: $32.00 - $40.00 per hour
About DivergeIT
DivergeIT is a Managed Service Provider (MSP) that helps organizations run secure, reliable, and forward-looking technology environments. We pair deep technical expertise with genuine client partnership - and we hire people who take pride in solving hard problems and making technology work seamlessly for the people who depend on it.
About the Role
As a Dedicated Support Engineer, you'll be the trusted technical anchor for a key client environment - the go-to problem solver who bridges complex technical challenges and everyday end-user productivity. You'll serve as a senior escalation point and hands-on troubleshooter across both on-site and remote settings, diagnosing and resolving a wide range of IT issues that deliver measurable, day-to-day value.
This is a client-facing role, so professionalism and clear communication matter as much as technical skill. You'll translate complex issues into plain, actionable guidance for end users and stakeholders, spot recurring problems and inefficiencies before they escalate, and continuously look for opportunities to improve the environment you support. You'll exercise real discretion and independent judgment, making timely, well-reasoned decisions and bringing the right people into the process along the way.
What You'll Do
  • Serve as the primary escalation point for Tier 1 / Tier 2 issues that frontline technicians can't resolve.
  • Provide on-site and remote support across Windows and Apple environments.
  • Troubleshoot and resolve complex issues involving Microsoft Windows 10/11, Office applications, Microsoft 365 (Admin portal), Azure (Entra), Intune (Endpoint Manager), and macOS.
  • Administer user accounts and permissions in Active Directory and Microsoft 365.
  • Support network connectivity, email, printers, and a wide range of productivity and Line of Business applications.
  • Partner with the client to understand their technical environment and proactively identify potential issues.
  • Document resolutions and maintain knowledge base articles for recurring issues.
  • Quickly ramp on new productivity and Line of Business applications that keep the client's business running.
  • Mentor junior technicians and help foster a culture of continuous learning across the team.
What You Bring
  • 5+ years of IT technical support experience across Windows and Mac environments.
  • Strong working knowledge of Microsoft Windows 10/11, Office applications, the Microsoft 365 Admin portal, Azure (Entra), and Intune (Endpoint Manager).
  • Proficiency with macOS up to Sonoma (v15).
  • A solid foundation troubleshooting network connectivity, email, printers, and user account permissions.
  • Excellent communication skills, with the ability to explain technical concepts clearly to both frontline users and technical teams.
  • Experience in a Managed Service Provider (MSP) environment preferred.
  • Bachelor's degree preferred; an equivalent combination of education and experience will be considered.
  • A valid driver's license in good standing and valid insurance (per state law) for use of a personal vehicle.
Preferred Certifications (within the past 3-5 years)
  • Microsoft 365 Certified: Modern Desktop Administrator Associate (MDAA)
  • Apple Certified Support Professional (ACSP)
  • Apple Certified Associate - Mac Integration Basics
Our Core Values
We look for people who bring these to work every day:
  • Rockstar - Deliver excellent work and hold the team to a high bar.
  • Yogi - Stay current on technology, pursue continuous improvement, and help others learn.
  • Guardian - Protect client interests, safeguard data in every engagement, and look out for teammates.
  • Pit Crew - Drive fast, precise, collaborative problem-solving across the team and with cross-functional partners.
Compensation
The pay range for this position is $32.00 - $40.00 per hour. Actual compensation within the range is determined by factors including experience, qualifications, certifications, and skill set.
Equal Opportunity
DivergeIT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

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