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Senior Application Support Engineer Jobs in Naperville, IL

We are looking for a skilled Application Support Engineer to join our team supporting Nadex, a regulated derivatives trading exchange for TradeFi and Prediction Markets. You will play a critical role ...

We are looking for a skilled Application Support Engineer to join our team supporting Nadex, a regulated derivatives trading exchange for TradeFi and Prediction Markets. You will play a critical role ...

We are looking for a skilled Application Support Engineer to join our team supporting Nadex, a regulated derivatives trading exchange for TradeFi and Prediction Markets. You will play a critical role ...

We are looking for a skilled Application Support Engineer to join our team supporting Nadex, a regulated derivatives trading exchange for TradeFi and Prediction Markets. You will play a critical role ...

... g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ...

... g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ...

... g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ...

The Sr. Application Engineer performs engineering and project management duties as assigned by the ... Supports Sales, including visiting job sites for customer meetings and surveys * Creates plans and ...

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Senior Application Support Engineer information

See Naperville, IL salary details

$69.4K

$128.8K

$182.7K

How much do senior application support engineer jobs pay per year?

As of Aug 10, 2026, the average yearly pay for senior application support engineer in Naperville, IL is $128,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,800.00 and $144,300.00 per year, depending on experience, location, and employer.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are popular job titles related to Senior Application Support Engineer jobs in Naperville, IL? For Senior Application Support Engineer jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Senior Application Support Engineer jobs in Naperville, IL look for? The top searched job categories for Senior Application Support Engineer jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Senior Application Support Engineer jobs? Cities near Naperville, IL with the most Senior Application Support Engineer job openings:
Infographic showing various Senior Application Support Engineer job openings in Naperville, IL as of August 2026, with employment types broken down into 72% Full Time, and 28% Contract. Highlights an 33% In-person, 33% Hybrid, and 34% Remote job distribution, with an average salary of $128,806 per year, or $61.9 per hour.

Senior Application Engineer (Legal Technology)

Request Technology, LLC

Chicago, IL • On-site

Other

Re-posted 8 days ago


Job description

Senior Application Engineer (Legal Technology)

Salary: Open + Bonus

Location: Salt Lake City, UT or Houston, TX

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

  • Bachelor s degree or equivalent practical experience
  • 8+ years of experience in advanced application support, configuration, or innovation focused technical roles
  • Strong expertise with e discovery and litigation technology platforms (e.g., Relativity Server/One, Reveal, BrainSpace)
  • Experience working with emerging AI and automation technologies
  • Solid understanding of application and data integrations, including APIs, ETL, and data pipelines
  • Hands on experience with Microsoft SQL, Linux environments, REST APIs, and PowerShell scripting

Responsibilities

  • Configure and optimize legal and litigation technology solutions to meet advanced firm requirements
  • Lead the integration of cloud and on premises data sources into SaaS platforms
  • Serve as a senior escalation point, providing Level 3 application support and resolving complex Level 2 issues
  • Partner with vendors to ensure alignment with firm standards, best practices, and efficiency goals
  • Manage system upgrades, conversions, and enhancements in coordination with non-IT business partners
  • Ensure all applications comply with security, governance, and compliance standards
  • Create and maintain detailed technical documentation covering configurations, integrations, and troubleshooting
  • Act as a subject matter expert for technology initiatives within Litigation Practice Delivery
  • Provide operational support, including participation in a shared-on call rotation