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Senior Application Support Engineer Jobs in Andover, MA

Starburst

Senior Application Security Engineer

Boston, MA · On-site

$124K - $170K/yr

About the role As our Senior Application Security Engineer, you'll be the technical owner of application and product security at Starburst - one person with outsized impact, backed by automation and ...

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All JobsApplication Support Engineer JobsSenior Application Support Engineer JobsSenior Application Support Engineer Jobs in Andover, MA

Senior Application Support Engineer information

See Andover, MA salary details

$70.4K

$130.7K

$185.4K

How much do senior application support engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for senior application support engineer in Andover, MA is $130,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,400.00 and $146,400.00 per year, depending on experience, location, and employer.

What does a senior application support engineer do?

A Senior Application Support Engineer is responsible for maintaining and troubleshooting complex software applications to ensure their optimal performance and availability. They act as a technical expert, diagnosing and resolving incidents, managing escalations, and collaborating with development teams to address root causes of issues. Additionally, they may provide guidance to junior team members, implement process improvements, and communicate with stakeholders about system health and updates. Their role is crucial in minimizing downtime and ensuring a smooth user experience.

What are the key skills and qualifications needed to thrive as a senior application support engineer?

To thrive as a Senior Application Support Engineer, you need strong problem-solving abilities, deep knowledge of software applications, and experience with programming or scripting languages, usually supported by a degree in computer science or a related field. Familiarity with ticketing systems, monitoring tools, databases, and certifications like ITIL or Microsoft Certified: Azure Administrator are commonly required. Excellent communication, patience, and a customer-focused mindset help you stand out when resolving complex technical issues and collaborating with cross-functional teams. These skills ensure efficient resolution of incidents, high system reliability, and superior service delivery for end users.

How does a senior application support engineer typically collaborate with development and infrastructure teams to resolve complex technical issues?

As a Senior Application Support Engineer, you will frequently act as a bridge between the development and infrastructure teams when addressing complex technical issues. This involves troubleshooting application incidents, gathering detailed logs, and clearly communicating findings to developers for code-related fixes or to infrastructure teams for environment-related problems. You may participate in regular meetings, joint problem-solving sessions, and post-incident reviews to ensure seamless knowledge transfer and continuous improvement. Effective collaboration and clear communication are essential for minimizing downtime and delivering robust solutions.

What is the difference between Senior Application Support Engineer vs Application Support Engineer?

AspectSenior Application Support EngineerApplication Support Engineer
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsSupport centers, IT departments, software vendors
Employer & Industry UsageUsed across industries requiring complex application supportCommon in software, tech, and enterprise environments
Search & Comparison IntentUnderstanding senior roles, career progressionEntry-level support roles, skill development

The Senior Application Support Engineer typically has more experience, advanced certifications, and handles complex issues, often mentoring junior staff. Application Support Engineers focus on day-to-day support tasks, troubleshooting, and maintaining applications. The senior role involves leadership and strategic responsibilities, while the entry-level role emphasizes technical support and learning.

What are popular job titles related to Senior Application Support Engineer jobs in Andover, MA?

For Senior Application Support Engineer jobs in Andover, MA, the most frequently searched job titles are:

What cities near Andover, MA are hiring for Senior Application Support Engineer jobs?

Cities near Andover, MA with the most Senior Application Support Engineer job openings:

Senior Application Support Engineer jobs near you
Infographic showing various Senior Application Support Engineer job openings in Andover, MA as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 32% In-person, 33% Hybrid, and 35% Remote job distribution, with an average salary of $130,658 per year, or $62.8 per hour.

Senior Application Security Engineer

Starburst

Boston, MA • On-site

$124K - $170K/yr

Full-time

Posted 10 days ago

Key responsibilities

  • Own and mature the Application Security program, including automation and scaling across the engineering organization.

  • Embed security practices into the SDLC through design patterns, guardrails, threat modeling, and automated checks.

  • Build autonomous red-teaming and threat hunting processes using AI and automation to identify vulnerabilities.

Job description

About the role

As our Senior Application Security Engineer, you'll be the technical owner of application and product security at Starburst - one person with outsized impact, backed by automation and AI rather than a large team. This is deep, hands-on engineering work: you'll build secure-by-default patterns into how our engineers design and ship, embed security controls earlier in the development lifecycle, and create the automation that lets you cover a large engineering organization. You'll get to stand up autonomous red-teaming and threat hunting against our own products, run vulnerability management across both our self-managed enterprise platform and our SaaS, and advance our software supply chain security. Because our biggest customers are global banks, you'll also be in the room with them, explaining how we secure what we ship - the kind of high-trust, high-stakes conversation that makes this work matter.

If you want to make products secure by design rather than chase what's already broken, own a program end to end, and use AI to build defensive tools, this is your opportunity. You'll work closely with Engineering, Product, and the field.

As a Senior Application Security Engineer at Starburst you will:
  • Own and mature the Application Security program, moving it from established practice to measurable, automated, and scaled across a large engineering organization.
  • Shift security left into the SDLC, embedding secure-by-default patterns, guardrails, threat modeling, and automated checks into design and development (including for AI-assisted development) so issues are prevented rather than found late.
  • Build autonomous red-teaming and threat hunting against our own products, using AI and automation to continuously probe for weaknesses instead of relying on point-in-time testing.
  • Own vulnerability management for everything we ship across our self-managed enterprise platform and SaaS product - container images, third-party dependencies, and first-party code - automating detection, triage, and routing, and advancing remediation through reachability/exploitability analysis and attack-surface reduction.
  • Own application and supply chain security tooling (SAST, SCA, DAST, container scanning), plus third-party penetration testing and the Vulnerability Disclosure Program.
  • Be the security voice with customers and leadership, working directly with enterprise customers on posture and assurance, and reporting on product security in executive, customer, and audit conversations.
Some of the things we look for:
  • Bachelor's degree in Computer Science, Engineering, MIS, or equivalent practical experience.
  • 5-7 years of experience in application security, product security, software engineering with a security focus, or a related technical role.
  • Deep command of application and product security fundamentals, with the judgment to distinguish real exploitability from scanner noise.
  • Proven experience embedding security into the SDLC and getting engineering teams to actually adopt it - plus building and scaling processes that raise a program's overall maturity.
  • Demonstrated experience running vulnerability management for shipped software at scale, with strong knowledge of container/image security and JVM dependency and supply chain risk.
  • Offensive security experience and a drive to automate it: red-teaming, or threat hunting against your own products.
  • Threat modeling experience on distributed systems and data platforms, and a strong bias toward automation, including using AI to scale security work.
  • Experience in enterprise B2B software and working directly with enterprise customers on security, ideally in regulated industries such as financial services.
  • Experience leading and mentoring engineers.

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