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Senior Application Support Analyst Jobs (NOW HIRING)

InstantServe LLC

Application Support Analyst

CT · On-site

Ther Office of Early Childhood is seeking a Application Support Analyst to provide end-user support, assist technical analysts, and support ongoing enhancements to our current portals built on the ...

Sonsoft Inc

Application Support Analyst

Nashville, TN

... Support Skills Experience in Windows and UNIX/Linux , Oracle and PL/SQL, Autosys, Application ... Analytical skills => Experience and desire to work in a Global delivery environment Qualifications ...

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Senior Application Support Analyst information

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How much do senior application support analyst jobs pay per year?

As of Jul 2, 2026, the average yearly pay for senior application support analyst in the United States is $103,978.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,500.00 and $122,500.00 per year, depending on experience, location, and employer.

What does a senior application analyst do?

A senior application support analyst is responsible for maintaining, troubleshooting, and optimizing software applications used by an organization. They analyze system issues, provide technical support, and collaborate with development teams to implement improvements, often using tools like SQL, scripting, and monitoring software. This role requires strong problem-solving skills and a deep understanding of the applications supported.

What does an application support analyst do?

An application support analyst is responsible for maintaining, troubleshooting, and resolving issues related to software applications used within an organization. They monitor system performance, assist users with technical problems, and collaborate with development teams to implement updates or fixes, often using tools like ticketing systems and diagnostic software. Strong problem-solving skills and knowledge of the supported applications are essential for this role.

What is the difference between Senior Application Support Analyst vs Application Support Analyst?

AspectSenior Application Support AnalystApplication Support Analyst
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsIT support departments, help desks, software companies
Employer & Industry UsageUsed across industries with complex IT systemsCommon in organizations with basic to moderate IT support needs
Search & Comparison IntentUnderstanding senior-level responsibilities and qualificationsEntry to mid-level support roles, career progression

The main difference between a Senior Application Support Analyst and an Application Support Analyst lies in experience, responsibilities, and qualifications. Senior roles typically require more expertise, certifications, and involve handling complex issues, whereas entry-level roles focus on basic support tasks. Both roles are vital in IT support teams across various industries.

What does a senior support analyst do?

A senior application support analyst is responsible for maintaining and troubleshooting software applications, ensuring they run efficiently and meet user needs. They analyze issues, provide technical support, and often collaborate with development teams, using tools like ticketing systems and monitoring software. This role typically requires strong problem-solving skills, technical knowledge, and experience in supporting enterprise applications.

What tech jobs pay $400,000 a year?

Senior Application Support Analysts typically do not earn $400,000 annually; such high salaries are more common in executive or specialized roles like software engineering directors, cloud architects, or investment technology professionals. Achieving this level often requires extensive experience, advanced certifications, and working in high-demand industries or companies. Compensation at this level may include base salary, bonuses, and stock options.
What cities are hiring for Senior Application Support Analyst jobs? Cities with the most Senior Application Support Analyst job openings:
What states have the most Senior Application Support Analyst jobs? States with the most job openings for Senior Application Support Analyst jobs include:
Infographic showing various Senior Application Support Analyst job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 2% Temporary, and 18% Contract. Highlights an 81% Physical, 7% Hybrid, and 12% Remote job distribution, with an average salary of $103,978 per year, or $50 per hour.
Senior Application Support/ Systems Analyst

Senior Application Support/ Systems Analyst

Gen II Fund Services LLC

Manhattan, NY • On-site

Full-time

Posted 26 days ago

Job description

Senior Application Support/ Systems Analyst
Who is Gen II?Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors with a best-in-class combination of people, process, and technology. Gen II has more than $1 trillion in private fund capital assets under administration.
With offices in the US and Europe, we're looking for do-ers, problem-solvers, and entrepreneurs like you who want to make an impact in our industry, grow with us, and create a community where everyone thrives.
Careers mean more at Gen II - more opportunity, more innovation, and more ideas! You'll have the opportunity to grow in ways that are meaningful to you and work alongside some of the best people in their field. You'll also receive training which will advance your skill set, both technically and personally allowing you to achieve your career aspirations with us. Be part of our community that recognizes achievements, promotes from within, and receive meaningful benefits which focus on your physical, mental and financial well-being.
www.gen2fund.com
What's the role?
We're seeking a highly skilled Senior Application Support/ Systems Analyst to support and enhance the technology platforms that drive our fund accounting, investor services, and regulatory reporting operations. This role is ideal for a self-starter who thrives in a fast-paced financial environment, enjoys solving complex problems, and proactively identifies opportunities to automate and improve operational workflows.
You'll work closely with fund administration teams to ensure system stability, streamline processes, and deliver high-quality technical solutions.
Key Responsibilities
  • Support and optimize fund administration systems used for investor servicing, reporting, and workflow management.
  • Build, maintain, and execute PowerShell scripts to automate repetitive tasks, enhance data quality, and reduce manual effort.
  • Identify and implement automation opportunities across fund accounting, reconciliation, data feeds, and reporting processes.
  • Troubleshoot system issues impacting daily fund operations; perform root-cause analysis and implement sustainable fixes.
  • Manage and resolve incidents, service requests, and operational tickets using ServiceNow or similar ITSM platforms.
  • Partner with fund accounting, investor services, compliance, and technology teams to gather requirements and deliver system enhancements.
  • Support system upgrades, patches, vendor releases, and related testing and documentation.
  • Maintain clear documentation for system configurations, data flows, automation scripts, and operational procedures.
  • Monitor system performance and recommend improvements to enhance reliability, scalability, and regulatory compliance.
  • Contribute to projects involving new fund launches, data integrations, reporting enhancements, and process optimization.
  • Additional tasks as assigned.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.
  • 3+ years of experience as a Systems Analyst, ideally within fund administration, asset management, or financial services.
  • Strong proficiency in PowerShell scripting and automation of operational or administrative tasks.
  • Experience resolving incidents and service requests using ServiceNow or similar ITSM tools.
  • Solid understanding of Windows Server, Active Directory, Entra and enterprise system administration.
  • Ability to work independently, manage multiple priorities, and learn new financial systems quickly.
  • Strong analytical and problem-solving skills, especially in deadline-driven operational cycles.
  • Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders.

Preferred Qualifications
  • Experience with fund accounting, treasury, billing, or investor services platforms (e.g., Sage Intacct, Investran, eFront, Bill.com).
  • Familiarity with financial data integrations, reconciliation tools, or reporting systems.
  • Exposure to cloud platforms (Entra, AWS), SQL, APIs, or ETL tools.
  • Experience with control Audits and regulatory compliance

The salary range for this position is $80,000 - $120,000, in addition to a discretionary bonus and comprehensive benefits package. Please note that the actual salary offered within that range will depend on the candidate's experience level.
Work Arrangement
All applicants applying to Gen II Fund Services, LLC must be legally authorized to work in the United States. This role follows a flexible hybrid schedule, with the resource expected in the office 1-4 days per week on a need basis.
https://gen2fund.com/candidate-privacy-statement/
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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