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Senior Application Support Analyst information

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$50K

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$145.5K

How much do senior application support analyst jobs pay per year?

As of Aug 13, 2026, the average yearly pay for senior application support analyst in the United States is $103,978.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,500.00 and $122,500.00 per year, depending on experience, location, and employer.

What is a senior application support analyst?

A senior application support analyst is responsible for maintaining, troubleshooting, and resolving issues with software applications used by an organization. They often provide technical support, analyze system performance, and may assist in implementing updates or improvements, typically requiring strong problem-solving skills and familiarity with relevant tools and systems.

What is the difference between Senior Application Support Analyst vs Application Support Analyst?

AspectSenior Application Support AnalystApplication Support Analyst
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsIT support departments, help desks, software companies
Employer & Industry UsageUsed across industries with complex IT systemsCommon in organizations with basic to moderate IT support needs
Search & Comparison IntentUnderstanding senior-level responsibilities and qualificationsEntry to mid-level support roles, career progression

The main difference between a Senior Application Support Analyst and an Application Support Analyst lies in experience, responsibilities, and qualifications. Senior roles typically require more expertise, certifications, and involve handling complex issues, whereas entry-level roles focus on basic support tasks. Both roles are vital in IT support teams across various industries.

What does a senior application support analyst do?

A senior application support analyst is responsible for maintaining, troubleshooting, and resolving issues in software applications used by an organization. They analyze system problems, provide technical support to users, and often work with development teams to implement fixes or improvements, typically using tools like ticketing systems and monitoring software. This role requires strong technical skills, problem-solving abilities, and knowledge of the specific applications supported.
What cities are hiring for Senior Application Support Analyst jobs? Cities with the most Senior Application Support Analyst job openings:
What states have the most Senior Application Support Analyst jobs? States with the most job openings for Senior Application Support Analyst jobs include:
Infographic showing various Senior Application Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $103,978 per year, or $50 per hour.

Application Support Analyst

Robert Half

Delray Beach, FL • On-site

Temporary

Posted 18 days ago


Job description

We are looking for an Application Support Analyst to join a municipal technology team in Florida. This contract-to-permanent position is ideal for someone who enjoys supporting enterprise applications, resolving technical issues, and working closely with business users to keep critical systems running smoothly. The role is fully onsite and focuses on application administration, integration support, reporting, and ongoing system improvement across key business platforms.
Responsibilities:
• Provide day-to-day support for enterprise applications, troubleshoot functional and technical issues, and ensure reliable system performance for end users.
• Administer and support Tyler Technologies Munis and related business applications used across departmental operations.
• Monitor, maintain, and assist with integrations between core platforms, including ERP, content management, and timekeeping systems.
• Investigate data discrepancies, perform root-cause analysis, and partner with internal stakeholders to resolve system and process issues.
• Create, run, and refine SQL queries, reports, and data extracts to support operational and business reporting needs.
• Coordinate application installations, deployments, configuration updates, and testing activities in alignment with business requirements.
• Collaborate with technical and functional teams to document application behavior, support procedures, and configuration changes.
• Assist with future application enhancements and system-related projects, including support for expanding Tyler-based solutions such as work order functionality.• Hands-on experience supporting enterprise business applications in an application support, systems analyst, or similar role.
• Working knowledge of Tyler Technologies Munis, with the ability to support users and troubleshoot application-related issues.
• Experience supporting software integrations between business systems and resolving interface-related problems.
• Proficiency in SQL for querying data, validating results, and supporting reporting requests.
• Familiarity with Laserfiche or comparable content management platforms used in operational environments.
• Experience with application deployment, installation, configuration, and post-implementation support activities.
• Strong analytical skills with the ability to interpret data, identify issues, and communicate solutions clearly.
• Ability to work onsite in Delray Beach, Florida, in a collaborative Monday through Friday support environment.

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948