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Senior Application Support Analyst Jobs in Iowa (NOW HIRING)

Robert Half

IT EUC Support Analyst

West Des Moines, IA · On-site

We are looking for an IT EUC Support Analyst to provide hands-on technical support for employees ... Support account access and application issues through Active Directory and related administrative ...

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Senior Application Support Analyst information

See Iowa salary details

$47K

$97.7K

$136.7K

How much do senior application support analyst jobs pay per year?

As of Aug 22, 2026, the average yearly pay for senior application support analyst in Iowa is $97,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,200.00 and $115,100.00 per year, depending on experience, location, and employer.

What is the difference between Senior Application Support Analyst vs Application Support Analyst?

AspectSenior Application Support AnalystApplication Support Analyst
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsIT support departments, help desks, software companies
Employer & Industry UsageUsed across industries with complex IT systemsCommon in organizations with basic to moderate IT support needs
Search & Comparison IntentUnderstanding senior-level responsibilities and qualificationsEntry to mid-level support roles, career progression

The main difference between a Senior Application Support Analyst and an Application Support Analyst lies in experience, responsibilities, and qualifications. Senior roles typically require more expertise, certifications, and involve handling complex issues, whereas entry-level roles focus on basic support tasks. Both roles are vital in IT support teams across various industries.

Infographic showing various Senior Application Support Analyst job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 21% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $97,663 per year, or $47 per hour.

Sr Application System Analyst

Blue Cross and Blue Shield of North Carolina

Des Moines, IA • On-site

$98K - $156K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Blue Cross and Blue Shield of North Carolina rating

7.8

Company rating: 7.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

196th of 311 rated insurance

Job description

Job Description

Responsible for the elicitation, prioritization, and conversion of business/functional requirements to system requirements, as well as provision of analysis for applications in production (large and/or more complex initiatives). Responsible for the development of functional designs for new, customized, or enhanced systems. The ultimate outcome of this role is the production of clear, timely, precise and accurate technical designs that are traceable to documented business/functional requirements and guide the successful design, development and deployment of IT Solutions.
More specifically, the Sr Systems Application Analyst will deliver solutions for an external web portal (Employer Portal) address the needs of business partners.

WhatYou'llDo

Coordinate Analysis and Functional Design:

  • Quickly understand larger and/or more complex business issues and data challenges of the customer. Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details; abstract up from low-level information to a general understanding.

  • Utilize expertise in analyzing end to end business and technical flows, including impacts to operations.

  • Review, edit, and prioritize business requirements, specifications, processes and recommendations related to proposed solution. Distinguish user requests from the underlying true business need.

  • Translate business/functional requirements into system level functional solutions using various techniques that include: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, screen interface prototypes, demos, and/or business, task, and workflow analysis.

  • Coordinate the development of functional design specifications, GUI and screen interface designs (internal applications), and VUI designs for customer engagements. Include project assumptions, risks/issues, considerations, and dependencies based on the system impacts. Proactively identify the business process and organizational impact of proposed solutions.

Coordinate Technical Recommendations and Traceability

  • Guide project personnel to identify required system changes, additions or retirement. Conduct gap analysis for business/functional requirements and current system functionality, with support, review and input from other Technical staff.

  • Collaborate with business analysts, designers, developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Provide expertise for dividing the project into multiple phases based on the business priorities, design, schedule, and level of effort.

  • Ensure traceability from business/functional requirements through development of the solution, to confirm system functionality and ensure the completed system fulfills the goals of the project as detailed in the specifications.

What You Bring

  • Bachelor's degree or advanced degree (where required)

  • 5+ years of experience in related field.

  • In lieu of degree, 7+ years of experience in related field.

Bonus Points

  • Understanding of technical development concepts, delivery methodologies, and project timelines.

  • Experience leading or collaborating with development teams to execute complex initiatives.

  • Strong cross-functional coordination skills with the ability to align technical and business stakeholders.

WhatYou'llGet

  • The opportunity to work at thecutting edgeof health care delivery with a teamthat'sdeeply invested in the community

  • Work-life balance, flexibility, and the autonomy to dogreat work

  • Medical, dental, and vision coverage along withnumeroushealth and wellness programs

  • Parental leave and support plus adoption and surrogacyassistance

  • Career development programs and tuition reimbursement for continued education

  • 401k match including an annual company contribution

  • Learn more

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs.Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$98,092.00 - $156,947.00

Skills

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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: HR.Staffing@BCBSNC.com.

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