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Senior Application Support Analyst Jobs in Alabama

Harris

$60K - $70K/yr

Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application support to customers that will involve answering complex questions on the function and usage of our ...

Ryan Consulting Group

Be Seen First

IT Support- 3rd Shift

Birmingham, AL · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Information Technology Application Support Analyst supports software systems, provides troubleshooting, technical assistance, installation, and training to software users. This position also ensures ...

ALTEN Technology USA

IT Support Analyst

Mobile, AL · On-site

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ... This individual will be proactive in monitoring application performance, identifying recurring ...

rxbenefits

Production Support Analyst

Birmingham, AL

The Production Support Analyst acts as a liaison between the Application Development team and users, documenting and reporting issues that cannot be resolved to the Application Development team and ...

ALTEN Technology USA

IT Support Analyst

Saraland, AL · On-site

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ... This individual will be proactive in monitoring application performance, identifying recurring ...

ALTEN Technology USA

IT Support Analyst

Mobile, AL

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ... This individual will be proactive in monitoring application performance, identifying recurring ...

ALTEN Technology USA

IT Support Analyst

Daphne, AL · On-site

We are seeking an experienced IT Support Analyst with a strong background in Tier 2/3 support, ITSM ... This individual will be proactive in monitoring application performance, identifying recurring ...

LOGC2

Application Programmer, Senior

Huntsville, AL · On-site

$100K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support a DLA client's full software development lifecycle; to provide in-depth knowledge of ... Work closely with Product Owners, QA engineers, and Computer Systems Analysts to deliver value ...

Cayenta

(Remote) Support Analyst

Mobile, AL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Issues may span application functionality, system environments, and end-user challenges, requiring ...

Cayenta

(Remote) Support Analyst

Hueytown, AL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... Issues may span application functionality, system environments, and end-user challenges, requiring ...

Construction Partners Inc.

IT Support Analyst

Dothan, AL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Support Analyst team will work closely with all the other IT departments to resolve any IT ... This application is intended for the use in evaluating your qualifications for employment.

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All JobsApplication Support Analyst JobsSenior Application Support Analyst JobsSenior Application Support Analyst Jobs in Alabama

Senior Application Support Analyst information

See Alabama salary details

$45.3K

$94.2K

$131.9K

How much do senior application support analyst jobs pay per year?

As of Aug 13, 2026, the average yearly pay for senior application support analyst in Alabama is $94,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,400.00 and $111,000.00 per year, depending on experience, location, and employer.

What is a senior application support analyst?

A senior application support analyst is responsible for maintaining, troubleshooting, and resolving issues with software applications used by an organization. They often provide technical support, analyze system performance, and may assist in implementing updates or improvements, typically requiring strong problem-solving skills and familiarity with relevant tools and systems.

What is the difference between Senior Application Support Analyst vs Application Support Analyst?

AspectSenior Application Support AnalystApplication Support Analyst
Required CredentialsBachelor's degree, certifications like ITIL, relevant experienceBachelor's degree, entry-level certifications often sufficient
Work EnvironmentCorporate IT teams, tech companies, financial institutionsIT support departments, help desks, software companies
Employer & Industry UsageUsed across industries with complex IT systemsCommon in organizations with basic to moderate IT support needs
Search & Comparison IntentUnderstanding senior-level responsibilities and qualificationsEntry to mid-level support roles, career progression

The main difference between a Senior Application Support Analyst and an Application Support Analyst lies in experience, responsibilities, and qualifications. Senior roles typically require more expertise, certifications, and involve handling complex issues, whereas entry-level roles focus on basic support tasks. Both roles are vital in IT support teams across various industries.

What does a senior application support analyst do?

A senior application support analyst is responsible for maintaining, troubleshooting, and resolving issues in software applications used by an organization. They analyze system problems, provide technical support to users, and often work with development teams to implement fixes or improvements, typically using tools like ticketing systems and monitoring software. This role requires strong technical skills, problem-solving abilities, and knowledge of the specific applications supported.
What cities in Alabama are hiring for Senior Application Support Analyst jobs? Cities in Alabama with the most Senior Application Support Analyst job openings:
Infographic showing various Senior Application Support Analyst job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $94,245 per year, or $45.3 per hour.

Application Support Analyst

Southern Company

Birmingham, AL • Hybrid

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Application Support Analyst

This position is responsible for vendor application support, software application development, support, and technical expertise in support of Financial and Contract Services, Fuel Services, and Gas Operations, which are all part of the Commercial Operations business unit.

The primary responsibilities include working as part of a product-focused team providing technical support for several applications (vendor, desktop, web applications, and services). Support tasks include working with business partners to identify and implement technical solutions. The successful candidate should not only have a strong technical background but excellent communication skills, the desire to learn business concepts and processes, and a passion for software development and support.

This position will work alongside a collaborative TO team to predominantly support the Fuel Services business area technology needs. Work areas will include vendor application support for coal logistics and fuel accounting systems such as Comtrac, Fuel Stock Ledger, Windows server and application support, and support for operational data integrations used in coal inventory, transportation, and settlement processes. Additional areas of support will include gas operations applications such as Gas Measurement Data Collection and other applications within the Financial and Contract Services IT team support area.

This job requires employees to physically report to work Monday - Thursday (4) days a week at the Energy Center in Birmingham, Alabama.  Fridays are generally hybrid unless requested to come into work. Travel is less than 10%.

About Southern Company

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com. 


Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benets will also be provided during the hiring process.


Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Southern Company Services
  • Bachelor's degree in computer science, Management Information Systems, Engineering, or related degree (preferred)
  • Experience supporting, implementing, testing, and integrating applications (desktop, web applications, and web services) (required)
  • Hands-on experience with relational databases (SQL Server and/or Oracle)
  • Experience supporting accounting and/or financial software systems a plus
  • Experience supporting Commercial Operations or related areas is a plus

This position falls under the company's Insider Threat Program and will have access to, and control over sensitive data, systems or assets. Enhanced personnel screening, which includes a background review, drug screen and psychological assessment, will be required if you are selected for this position 

  1. Experience utilizing artificial intelligence (AI) tools to streamline workflows, improve productivity, and deliver business value preferred.

  2. Strong communication skills including ability to explain technical concepts to non-technical stakeholders at an appropriate level of detail 

  3. Strong all-around application support and technical skills. 

  • Experience supporting enterprise level vendor business solutions is preferred. Knowledge areas include web applications, desktop applications, windows services, web services, multi-tiered application support, and relational databases including Oracle and SQL Server.
  • Experience supporting application software solutions running on client and Windows Server operating systems preferred.
  • Experience with scripting languages a plus.

  1. Experience using relational databases and SQL. SQL Server, data modeling, etc. is a plus. 

  2. Experience with Source Control, Continuous Integration and Deployment, and developer best practices.  Experience with Git or TeamCity, is a plus.

  3. Experience with Oracle WebLogic a plus.

  4. Real-world experience with full life-cycle development and delivery of enterprise-class software solutions using the latest technologies and platforms and latest software development best practices and techniques a plus.

  5. Ability to take direction and work as a member of a high performing team; overall excellent teamwork skills

Solid understanding of source control and change management

Behavioral Attributes

  • Results-oriented
  • Team player
  • Stays abreast of new technologies 
  • Must be flexible and able to change directions quickly and comfortably
  • Ability to work independently of direct supervision
  • Self-starter who takes initiative and does what it takes to meet commitments
  • Thinks strategically
  • Innovative
  • Committed to building and maintaining constructive partnerships with business partners
  • Can-do positive attitude
  • Commitment to continuous learning and improvement

 

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