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Semiconductor Customer Service Jobs (NOW HIRING)

Horiba Instruments

CSR I

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative Austin, TX Are you looking for an exciting career in the semiconductor industry? Semiconductors are the key evolving components in the industry today. HORIBA has kept ...

AtWork!

Customer Service Rep

Sacramento, CA · On-site

$17.50 - $23.75/hr

Customer Service Support I - Systems We are seeking a professional to provide administrative ... of related experience; semiconductor/manufacturing experience is a plus. * Proficiency with ...

AtWork Personnel Services

Be Seen First

Customer Service Representative

Sacramento, CA · On-site

$21 - $23/hr

Position Summary We are seeking a Customer Service Support I - Systems professional to provide ... of related experience; semiconductor/manufacturing experience is a plus. * Proficiency with ...

AtWork - Sacramento

Customer Service Rep

Sacramento, CA · On-site

$23.06/hr

Customer Service Representative Sacramento, CA $23.06 per hour Full-Time long term temporary assignment AtWork is seeking a professional and customer-focused Customer Service Representative to join a ...

Fujifilm

Export Customer Service Representative

Mesa, AZ

$15.25 - $20.75/hr

S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and ... We have an exciting opportunity at our Mesa, AZ facility for an Export Customer Service ...

FUJIFILM Biotechnologies

$15.75 - $21.50/hr

S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and ... We have an exciting opportunity at our Mesa, AZ facility for an Export Customer Service ...

Oerlikon

PRC CSC Semiconductor Manager

Amherst, NY · On-site

The PrC Semiconductor CSC Manager converts strategic customer needs into safe, commercially viable ... Assists service technicians with equipment related troubleshooting when required. * Works with ...

Fujifilm

Export Customer Service Representative

Mesa, AZ · On-site

$15.25 - $20.75/hr

S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and ... We have an exciting opportunity at our Mesa, AZ facility for an Export Customer Service ...

Fujifilm

Export Customer Service Representative

Mesa, AZ · On-site

$15.25 - $20.75/hr

S.A., Inc., is a global leader in chemical solutions which enable the semiconductor industry and ... We have an exciting opportunity at our Mesa, AZ facility for an Export Customer Service ...

Oerlikon Group

The PrC Semiconductor CSC Manager converts strategic customer needs into safe, commercially viable ... Assists service technicians with equipment related troubleshooting when required. * Works with ...

Oerlikon Group

The PrC Semiconductor CSC Manager converts strategic customer needs into safe, commercially viable ... Assists service technicians with equipment related troubleshooting when required. * Works with ...

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Semiconductor Customer Service information

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How much do semiconductor customer service jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for semiconductor customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is semiconductor customer service?

Semiconductor customer service refers to the support provided to clients and customers who purchase or use semiconductor products, such as microchips, sensors, and integrated circuits. This service involves helping customers with product selection, technical troubleshooting, order management, and after-sales support. Representatives in this field must understand both the technical aspects of semiconductor products and the logistical processes involved in their distribution. Their goal is to ensure customer satisfaction and address any issues or inquiries related to semiconductor products.

What are the key skills and qualifications needed to thrive as a semiconductor customer service representative?

To thrive as a Semiconductor Customer Service Representative, you need a solid understanding of semiconductor products and industry terminology, combined with experience in customer support or account management. Familiarity with CRM systems, order management platforms, and common office software is typically required. Strong communication, problem-solving abilities, and attention to detail help build trust and efficiently resolve client issues. These skills are vital for maintaining customer satisfaction, managing complex technical inquiries, and supporting long-term business relationships in the fast-paced semiconductor industry.

What are some common challenges faced by semiconductor customer service representatives when supporting technical clients?

Semiconductor Customer Service representatives often navigate complex technical inquiries from clients who require detailed product knowledge and quick troubleshooting. Challenges include keeping up with rapidly evolving technology, accurately relaying technical information between engineering teams and customers, and managing high expectations for response times. Building strong relationships across internal departments, such as sales and engineering, is crucial for resolving issues efficiently. Representatives also need to balance multiple priorities, such as urgent order updates and long-term client support, in a fast-paced environment.

What are popular job titles related to Semiconductor Customer Service jobs?

For Semiconductor Customer Service jobs, the most frequently searched job titles are:

CSR I

Austin, TX • On-site

Horiba Instruments
See more jobs at Horiba Instrumentsexternal

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

 
Customer Service RepresentativeAustin, TX

Are you looking for an exciting career in the semiconductor industry?  Semiconductors are the key evolving components in the industry today. HORIBA has kept its sights keenly focused on this micro world and provides rewarding careers in Sales and Marketing, Research and Development, Production, and Operations. 

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements.  Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment.  “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters.  To learn more about our unique culture, visit our culture page.

Our North American Semiconductor group is searching for a Customer Service Representative in Austin, TX.

Key Responsibilities include: 

  • Responds to telephone, mail or fax requests for new orders or changes in service; provides product, pricing, and delivery information; inputs customer orders/changes. 
  • Inputs and maintains customer order information (e.g., purchase orders, sales orders, quotes, invoices, service orders, work orders, etc.); prints reports. 
  • Performs system inquiries regarding sales order and shipping status; provides basic instruction to other HORIBA staff regarding dissemination of status information. 
  • Generates appropriate sales order and shipping documents, corrects billing discrepancies; resolves incorrect term and condition issues with customers.

Skills and Knowledge:

  • Minimum 2 years of customer experience and SAP billing experience preferred.
  • Basic Math skills required. Good PC skills – Excel and Word required.
  • Ability to organize and prioritize workload.
  • Good interpersonal skills, oral and written communication skills.

Compensation Package:

HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.