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Semiconductor Customer Success Manager Jobs (NOW HIRING)

ChipAgents

Customer Success Manager

San Jose, CA · On-site

About ChipAgents ChipAgents is reinventing semiconductor design and verification through agentic AI ... Role Overview We're hiring Customer Success Managers to own the technical success of our most ...

Lawyer.com

Customer Success Manager Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go ...

Evident.io

Customer Success Manager

Fountain Hill, PA · On-site

We are looking for a Customer Success Manager, OEM with responsibility for managing day-to-day ... semiconductor, or technical product businesses preferred. • Experience working with CRM systems ...

StarTech.com Ltd.

Customer Success Manager

Customer Success Manager At StarTech.com, we help IT professionals solve connectivity challenges through reliable, performance-driven solutions that make hard-to-find, made easy. The Customer Success ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

StarTech.com

Customer Success Manager

Boston, MA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

PA · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

Seattle, WA · On-site

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com

Customer Success Manager

FL · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Azeus Systems

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration ...

We Recruit

Customer Success Manager

Los Angeles, CA · On-site

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

Surge AI

Customer Success Manager

Customer Success Manager As a Customer Success Manager, you'll be the primary point of contact for our customers, responsible for nurturing relationships and ensuring customer success. You'll work ...

PEX

Customer Success Manager

Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...

TestRigor

Customer Success Manager

Customer Success Manager As a Customer Success Manager, you'll be responsible for managing key client relationships, driving adoption and satisfaction, and ensuring successful outcomes for our global ...

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...

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Semiconductor Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do semiconductor customer success manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for semiconductor customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What does a semiconductor customer success manager do?

A Semiconductor Customer Success Manager is responsible for ensuring that clients using semiconductor products and solutions achieve their desired outcomes and have a positive experience. They act as a bridge between the client and the company, addressing technical or logistical issues, providing product guidance, and helping customers maximize the value of their semiconductor solutions. Their role also includes onboarding new clients, understanding customer needs, and driving product adoption to build long-term relationships.

What are the key skills and qualifications needed to thrive as a semiconductor customer success manager, and why are they important?

To thrive as a Semiconductor Customer Success Manager, you need strong technical knowledge of semiconductor products and applications, combined with experience in account management and a relevant degree in engineering or a related field. Familiarity with CRM platforms, data analysis tools, and semiconductor supply chain management systems is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure customer satisfaction, drive product adoption, and foster long-term business partnerships in a highly technical and competitive industry.

How does a semiconductor customer success manager typically collaborate with engineering and sales teams to address client needs?

As a Semiconductor Customer Success Manager, you'll act as a key liaison between clients and internal teams, frequently working alongside engineering to translate customer requirements into technical solutions and with sales to ensure alignment on client goals. You'll participate in regular meetings to discuss project progress, troubleshoot challenges, and relay client feedback for product improvements. This collaborative approach helps deliver tailored support, fosters strong client relationships, and ensures the successful adoption of semiconductor products.

What is the difference between Semiconductor Customer Success Manager vs Semiconductor Sales Engineer?

AspectSemiconductor Customer Success ManagerSemiconductor Sales Engineer
Primary FocusCustomer retention and satisfactionTechnical sales support and product demonstrations
Required SkillsCustomer relationship management, communication, technical understandingTechnical expertise, sales skills, product knowledge
Work EnvironmentCustomer-facing, account management teamsSales teams, technical presentations, client meetings
Common CertificationsCustomer success or account management certifications, technical backgroundEngineering degrees, technical certifications

The Semiconductor Customer Success Manager primarily focuses on maintaining strong customer relationships and ensuring satisfaction, while the Semiconductor Sales Engineer concentrates on technical sales support and product demonstrations. Both roles require technical knowledge, but their core responsibilities differ: one emphasizes customer retention, the other sales support.

What are popular job titles related to Semiconductor Customer Success Manager jobs?

For Semiconductor Customer Success Manager jobs, the most frequently searched job titles are:

Customer Success Manager

San Jose, CA • On-site

ChipAgents
See more jobs at ChipAgentsexternal

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

About ChipAgents
ChipAgents is reinventing semiconductor design and verification through agentic AI workflows. Founded by leading experts in AI and chip design, we work with top-20 semiconductor companies, major cloud providers, and next-generation hardware startups. Our AI-powered platform accelerates RTL design, verification, and simulation, enabling engineers to achieve unprecedented productivity and correctness.
Role Overview
We're hiring Customer Success Managers to own the technical success of our most important strategic accounts. This role is built for someone who has spent their career at the intersection of EDA, semiconductor engineering, and customer engagement. You know design tools, understand verification flows, and have already developed an instinct for what engineers need. You are excited to take that foundation and apply it to shaping how the world's leading chip teams adopt and get value from AI. You'll work alongside our Business Development, Applications Engineering, and R&D teams to make sure every account succeeds and use your findings to shape our product roadmap.
Key Responsibilities
  • Own the relationship for top-tier semiconductor accounts, serving as their primary technical point of contact and trusted advisor.
  • Work closely with Account managers to develop customer success plans and strategic account growth plans.
  • Drive adoption and expansion by understanding each customer's design and verification workflow and identifying where ChipAgents can have the highest impact.
  • Triage and prioritize customer technical issues, working directly with R&D to surface bugs, deliver fixes, and close feedback loops quickly.
  • Run regular Technical Review Meeting (TRM) and Management Review Meeting (MRM) with engineering leads and management to align on objectives, roadmap, and explore collaboration opportunities.
  • Serve as the voice of the customer internally, bringing field learnings back to product, research, and engineering to inform the roadmap.
Qualifications
  • 3-10 years of experience in EDA, semiconductor design, or a customer-facing technical role at an EDA or chip company.
  • Hands-on background in RTL design, simulation, or verification. You understand the chip development flow and can speak credibly with design and DV engineers.
  • Experience in an applications engineering, field applications, or technical account management role.
  • Strong communicator who can translate complex technical concepts for both engineering teams and executive stakeholders.
  • Self-directed with a high ownership mentality
  • Demonstrated growth trajectory in previous roles.
Nice to Haves
  • Familiarity with AI-assisted design or verification tools.
  • Experience working at or supporting early-stage customers at a startup or high-growth company.
  • Exposure to enterprise software adoption, professional services, or customer enablement programs.
Why ChipAgents
  • Work at the frontier of AI and semiconductor design.
  • Collaborate with a world-class team spanning AI, systems, and EDA.
  • Shape a foundational shift in how chips are built.
Equal Opportunity
  • ChipAgents is an equal opportunity employer. We welcome applicants of all backgrounds.
What We Offer
  • $150K/yr - $350K/yr + incentive bonus + equity. We are open to discuss above-scale compensation with exceptional candidates on a case-by-case basis.
  • Unlimited PTO and full benefits (medical, vision, dental, 401k).
  • Two engineering-centric offices with free parking, private gym, and free lunch, drinks and snacks.

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