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Security Representative Jobs in Massachusetts (NOW HIRING)

Fidelity Investments

Security Representative

Boston, MA · On-site

$48K - $91K/yr

As a Security Representative, you will have a pivotal role in delivering top-tier customer service and security operations that showcase our dedication to outstanding performance. You will be ...

GDIT

Activity Security Representative (ASR) III

Peabody, MA

$18.75 - $22.25/hr

As a Activity Security Representative (ASR) III you will help ensure today is safe and tomorrow is smarter. The Activity Security Representative's primary function is to provide multi-disciplined ...

GDIT

$90K - $122K/yr

As a Activity Security Representative (ASR) III you will help ensure today is safe and tomorrow is smarter. The Activity Security Representative's primary function is to provide multi-disciplined ...

GDIT

Activity Security Representative (ASR) III

Norwood, MA

$19.25 - $22.50/hr

As a Activity Security Representative (ASR) III you will help ensure today is safe and tomorrow is smarter. The Activity Security Representative's primary function is to provide multi-disciplined ...

GDIT

Activity Security Representative (ASR) III

Quincy, MA

$17.75 - $21/hr

As a Activity Security Representative (ASR) III you will help ensure today is safe and tomorrow is smarter. The Activity Security Representative's primary function is to provide multi-disciplined ...

GDIT

Activity Security Representative (ASR) I

Bedford, MA · On-site

$70K - $92K/yr

As a Activity Security Representative (ASR) 1ll you will help ensure today is safe and tomorrow is smarter. The Activity Security Representative's primary function is to provide multi-disciplined ...

GDIT

Activity Security Representative (ASR) III

Waltham, MA

$18.25 - $21.50/hr

As a Activity Security Representative (ASR) III you will help ensure today is safe and tomorrow is smarter. The Activity Security Representative's primary function is to provide multi-disciplined ...

GDIT

Activity Security Representative (ASR) III

Boston, MA

$18.50 - $21.75/hr

As a Activity Security Representative (ASR) III you will help ensure today is safe and tomorrow is smarter. The Activity Security Representative's primary function is to provide multi-disciplined ...

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Security Representative information

See Massachusetts salary details

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How much do security representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for security representative in Massachusetts is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $21.01 per hour, depending on experience, location, and employer.

What is a security representative?

Security Representatives are professionals responsible for ensuring the safety and security of people, property, and information within an organization. They monitor access points, enforce security policies, respond to incidents, and may coordinate with law enforcement when necessary. Their duties often include conducting security assessments, managing surveillance systems, and providing guidance on security protocols to staff and visitors. They play a vital role in preventing unauthorized access and minimizing potential risks to the organization.

What are the key skills and qualifications needed to thrive as a security representative?

To thrive as a Security Representative, you need a solid understanding of security protocols, risk assessment, and incident response, often backed by relevant certifications such as CPP or PSP. Familiarity with security management systems, surveillance equipment, and access control technologies is typically required. Strong observational skills, effective communication, and the ability to remain calm under pressure help Security Representatives excel in their role. These attributes are crucial for safeguarding people, property, and information while ensuring a secure environment.

What are some common challenges security representatives face when working with cross-functional teams?

Security Representatives often collaborate closely with IT, facilities, and management teams to ensure compliance with safety protocols and security policies. A common challenge is balancing security requirements with operational needs, as different departments may have varying priorities. Effective communication and problem-solving skills are essential to address concerns, clarify procedures, and provide guidance without disrupting workflow. Building strong relationships and fostering a security-minded culture can help overcome resistance and ensure the successful implementation of security measures.

What is the difference between Security Representative vs Security Guard?

AspectSecurity RepresentativeSecurity Guard
Required CredentialsHigh school diploma, security training, sometimes certificationsHigh school diploma, basic security training
Work EnvironmentCorporate offices, events, retail storesBuildings, malls, outdoor sites
Employer & Industry UsageBusinesses, security firms, event organizersSecurity companies, private properties
Common Search & ComparisonYesYes

Security Representatives typically have more specialized training and may handle customer interactions or administrative tasks, while Security Guards focus on physical security and patrol duties. Both roles are essential in maintaining safety but differ in scope and responsibilities.

What cities in Massachusetts are hiring for Security Representative jobs?

Cities in Massachusetts with the most Security Representative job openings:

What are popular job titles related to Security Representative jobs in MA?

For Security Representative jobs in MA, the most frequently searched job titles are:

Security Representative jobs near you
Infographic showing various Security Representative job openings in Massachusetts as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $43,581 per year, or $21 per hour.

Security Representative

Fidelity Investments

Boston, MA • On-site

$48K - $91K/yr

Full-time

Medical, Retirement, PTO

Re-posted 24 days ago

Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 272 frontline employees who took The Breakroom Quiz

16th of 151 rated financial services

Job description


Note: Fidelity is not providing immigration sponsorship for this position
The Role
Become a Security Representative at Fidelity Investments and join a team that values safety, collaboration, and top-notch performance! This outstanding opportunity enables you to work in a dynamic setting where your skills and devotion will help uphold a secure and inviting environment for all. As a Security Representative, you will have a pivotal role in delivering top-tier customer service and security operations that showcase our dedication to outstanding performance. You will be required to work 12-hour rotating shifts including days, nights, weekends and holidays to meet business needs.
The Expertise and Skills You Bring
As a Security Representative, you will be given various tasks to guarantee the safety and security of our facilities, associates, and visitors. Your responsibilities will be diverse and pivotal in ensuring the safety and security of our facilities, associates, and visitors. They include Performing first-responder rescue activities in medical or facility emergency situations, acting as the primary decision maker or incident commander as needed.
  • Applying life safety equipment like fire extinguishers, first aid supplies, and radios.
  • Demonstrating a composed and thoughtful attitude in high-pressure situations, while also being capable of prolonged periods of walking or standing in one place.
  • Greeting visitors and associates, ensuring a professional appearance and demeanor while following security protocols.
  • Facilitating access control, life safety solutions, and proactive incident management and mitigation.
  • Delivering customer-centric experiences when interacting with visitors, vendors, associates, and customers, ensuring compliance with company standards and policies.
  • Taking the initiative to conduct inspections, assessments, and reviews to guarantee the functionality of security and life safety equipment.
  • Providing direct and ongoing support to associates and guests requiring accommodations or experiencing external threats impacting workspace safety.
  • Monitoring threat intelligence and understanding how internal and external risk environments impact site security procedures.

To succeed in this role, you should meet the following qualifications:
  • A Bachelor's degree or equivalent experience is strongly preferred, though equivalent life/work experience (such as military service) will be considered.
  • 1-3 years of prior experience in security, customer service, or hospitality.
  • Familiarity with current security technology and systems, with basic computer proficiency.
  • Understanding of physical security principles.
  • Ability to build and maintain relationships in a business setting.
  • Diligent, capable of adhering to standard operating procedures.
  • Demonstrated ability to exercise good judgment under ambiguous circumstances.
  • Ability to function autonomously and collaboratively within a team setting.
  • Proficiency in common computer software and the capability to acquire knowledge of specialized programs/applications.
  • Conducting focused patrols on foot or by vehicle within assigned areas of responsibility.
  • Conducting regular inspections, audits, and reviews to verify the functionality of security equipment and the safety of workspaces.
  • Applying electronic and mechanical devices to monitor, record, and report abnormal conditions.
  • Producing accurate reports and records of activity and incidents.

The Team
The Fidelity Security Team is a part of Global Security and Investigations (GSI) that works around the clock to keep Fidelity associates, customers, and assets safe, through security, intelligence, safety, and business continuity operations. Global Security Operations provides physical and technical security services to Fidelity associates, customers, and assets in the Boston region. Our security representatives are highly trained to respond to safety/security related concerns and monitor state-of-the art security systems.
#globalsecurity
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
The base salary range for this position is $48,000-91,000 USD per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Category:
Security

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