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Security Operations Dispatcher Jobs (NOW HIRING)

Deaconess

Security Dispatcher

Newburgh, IN · On-site

$16.07 - $22.50/hr

Dispatcher : performs dispatching, monitoring of building security systems, and office administrative duties in support of hospital security operations; receives various security-related hospital ...

Deaconess

Security Dispatcher

Evansville, IN · On-site

$16.07 - $22.50/hr

Dispatcher : performs dispatching, monitoring of building security systems, and office administrative duties in support of hospital security operations; receives various security-related hospital ...

Discovery Land Company

Security Dispatcher

Austin, TX · On-site

$24.75 - $25.75/hr

Driftwood Security Operations Center Operators are responsible for the safety and well-being of all members, guests and team members. A detect, observe, and report posture will be utilized by all ...

Discovery Land Company

Security Dispatcher

Austin, TX · On-site

$24.75 - $25.75/hr

Driftwood Security Operations Center Operators are responsible for the safety and well-being of all members, guests and team members. A detect, observe, and report posture will be utilized by all ...

SORSEN

Security Dispatcher

Las Vegas, NV · On-site

$16 - $21/hr

About the Role: The Security Dispatcher plays a critical role in maintaining the safety and ... Ultimately, this role is essential in facilitating effective security operations and contributing ...

Network Mountain

Security Operations Manager

CT · On-site

$95K - $130K/yr

Security Operations Manager Connecticut We are supporting the search for a Security Integration ... Own daily coordination across security installation, service, scheduling, and dispatch. * Make sure ...

All Florida Security Services Inc

Be Seen First

Security Operations Coordinator

Port Saint Lucie, FL · On-site

$18 - $20/hr

SECURITY OPERATIONS COORDINATOR All Florida Security Services Inc. - Port St. Lucie, FL "Part ... Supporting dispatch and quality control operations * Training officers on post orders and software ...

Hebrew SeniorLife

Security Dispatcher

Dedham, MA · On-site

$19.67 - $27.53/hr

This position is based in the Security Operations Center and focuses on radio and phone ... Dispatch Security Officers and appropriate staff in response to calls, alarms, and routine service ...

Equum Medical

Security Dispatcher

Dedham, MA · On-site

$19.67 - $27.53/hr

This position is based in the Security Operations Center and focuses on radio and phone ... Dispatch Security Officers and appropriate staff in response to calls, alarms, and routine service ...

All Florida Security Services Inc

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Security Operations Coordinator

Port Saint Lucie, FL · On-site

$18 - $20/hr

SECURITY OPERATIONS COORDINATOR All Florida Security Services Inc. - Port St. Lucie, FL "Part ... Supporting dispatch and quality control operations * Training officers on post orders and software ...

Parrish Security Group

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Security Dispatcher - TWIC required $22 to start

Houston, TX · On-site

$22/hr

Must demonstrate mastery of CCTV console operations. Must have a working knowledge of Lenel OnGuard software's System Administration Section. Must be able to type 40wpm. Actively hiring security ...

Six Flags Over Texas

Security Dispatcher

Arlington, TX

$15 - $19.75/hr

As a Security Dispatcher, you will be a main contributor to daily operations and will lead communication between staff of the entire Public Safety Department, as well as the Operations Division.

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How much do security operations dispatcher jobs pay per hour?

As of May 29, 2026, the average hourly pay for security operations dispatcher in the United States is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Security Operations Dispatcher, and why are they important?

To thrive as a Security Operations Dispatcher, you need strong situational awareness, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and security monitoring tools is typically required. Excellent communication, calmness under pressure, and problem-solving skills set top performers apart in this role. These skills and qualities are vital to ensure quick, accurate responses to emergencies and effective coordination of security personnel.

What are some common challenges faced by Security Operations Dispatchers, and how can they effectively manage them?

Security Operations Dispatchers often face challenges such as handling multiple incidents simultaneously, maintaining clear communication under pressure, and managing rapidly changing situations. To effectively manage these challenges, dispatchers rely on strong organizational skills, detailed incident tracking, and prioritization of calls based on urgency. Regular training, familiarity with security protocols, and effective teamwork with field officers and other dispatchers are essential to staying composed and ensuring safety and quick response times.

What does a Security Operations Dispatcher do?

A Security Operations Dispatcher is responsible for monitoring security systems, such as alarms and surveillance cameras, and coordinating responses to incidents or emergencies. They communicate with security personnel, law enforcement, and emergency services to ensure a swift and effective response to any security threats or safety concerns. Dispatchers also document incidents, maintain detailed logs, and may assist with administrative tasks related to security operations. Their role is crucial in maintaining safety and security within an organization or facility.

What is the role of a security dispatcher?

A security dispatcher is responsible for monitoring security systems, receiving and prioritizing emergency calls, and coordinating responses with security personnel or emergency services. They often use communication tools like radios and computer-aided dispatch systems and require strong communication skills and attention to detail. The role involves maintaining situational awareness to ensure prompt and effective security responses.

What is the difference between Security Operations Dispatcher vs Security Guard?

AspectSecurity Operations DispatcherSecurity Guard
CredentialsBasic security training, communication skillsSecurity license or certification, sometimes specialized training
Work EnvironmentMonitoring centers, call centers, dispatching security personnelOn-site at client locations, patrols, static posts
Employer & IndustrySecurity companies, law enforcement supportPrivate security firms, retail, corporate, or industrial sites
Primary RoleCoordinate security responses, monitor alarms, dispatch officersPatrol, monitor premises, prevent theft or vandalism

While Security Operations Dispatchers focus on coordinating security efforts and monitoring systems remotely, Security Guards are physically present on-site providing security services. Both roles are essential in the security industry but differ in responsibilities, work environment, and required credentials.

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What job categories do people searching Security Operations Dispatcher jobs look for? The top searched job categories for Security Operations Dispatcher jobs are:
Security Operations Dispatcher jobs near you
Security Operations Center Dispatcher

Security Operations Center Dispatcher

Mercyhealth

Rockford, IL • On-site

$16.89 - $25.33/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Mercy Health rating

6.8

Company rating: 6.8 out of 10

Based on 382 frontline employees who took The Breakroom Quiz

489th of 864 rated healthcare providers

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • They must be a strong multi-tasker with problem solving capabilities; an analytical person that possesses critical thinking skills and is detail oriented.

  • The Dispatcher will effectively prioritize responses to a wide variety of routine, and emergency calls requiring various problem-solving techniques, judgment, and verbal de-escalation.

  • Monitors alarms; burglary, fire, duress and card access system.

  • Monitor security systems and utilize computer systems to track and document security-related incidents

  • Remain calm in stressful situations and utilize knowledge of basic security concepts to make sound decisions

  • They will be responsible for managing incoming telephone and radio calls, providing critical information to various stakeholders, and supporting security operations through monitoring video surveillance systems for Mercyhealth.

  • They will be required to orient and train new personnel as needed.

  • Will be responsible for gaining a basic knowledge of the layout of Mercyhealth hospitals and the location of Mercyhealth clinics.

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
EDUCATION & EXPERIENCE
High School diploma or equivalent preferred
One year of dispatching experience preferred.
Basic computer skills required (e.g. Word/Outlook/Excel).
A working knowledge of computer systems is essential.
A basic understanding of healthcare security concepts is necessary.
CERTIFICATION/LICENSURE
N/A
ADDITIONAL REQUIREMENTS
Passing the Driver's License Check and/or Credit Check (for those positions requiring).
Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
Must be able to follow written/oral instructions.
Must have reliable transportation.
OTHER SKILLS AND ABILITIES
Excellent communication and organization skills
Proficient in computer security systems.
Ability to work with minimal supervision.
AGE OF PATIENTS SERVED
Neonate (birth - 28 days)
Infant (29 days - less than 1 year)
Pediatric (1 year - 12 years)
Adolescents (13 years - 17 years)
Adult (18 years - 64 years)
Geriatric (65 years and older)
INFORMATION ACCESS
Partner may access patient care information needed to perform their job duties.
WORK CONTACT GROUP
Partners, physicians, patients/family, visitors, vendors
SPECIAL PHYSICAL DEMANDS
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is frequently required to sit, to use hands to finger, handle, or feel, reach with hands and arms, talk, hear, stand and walk. Specific vision abilities required by this job include frequent close vision, peripheral vision and ability to adjust focus. The position requires occasional vision abilities of color vision, and depth perception. This position requires occasional climbing, bending, crouching, crawling, kneeling, balancing, twisting, push/pull, lift/carry, and lifting up to 25 pounds.
PAY RANGE:
$16.89 - $25.33
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
  • Medical, Dental, Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
  • #1 in the nation on AARP's Best Employers for Workers Over 50
  • One of Working Mother magazine's 100 Best Companies for Working Mothers
  • A Top 50 Company and Top 10 Nonprofit for Executive Women

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