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Security Operations Dispatcher Jobs in Texas (NOW HIRING)

Parrish Security Group

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Security Dispatcher - TWIC required $22 to start

Channelview, TX · On-site

$22/hr

Must demonstrate mastery of CCTV console operations. Must have a working knowledge of Lenel OnGuard software's System Administration Section. Must be able to type 40wpm. Actively hiring security ...

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Security Operations Dispatcher information

What are the key skills and qualifications needed to thrive as a Security Operations Dispatcher, and why are they important?

To thrive as a Security Operations Dispatcher, you need strong situational awareness, attention to detail, and the ability to multitask, often supported by a high school diploma or equivalent. Familiarity with dispatch software, radio communication systems, and security monitoring tools is typically required. Excellent communication, calmness under pressure, and problem-solving skills set top performers apart in this role. These skills and qualities are vital to ensure quick, accurate responses to emergencies and effective coordination of security personnel.

What is the difference between Security Operations Dispatcher vs Security Guard?

AspectSecurity Operations DispatcherSecurity Guard
CredentialsBasic security training, communication skillsSecurity license or certification, sometimes specialized training
Work EnvironmentMonitoring centers, call centers, dispatching security personnelOn-site at client locations, patrols, static posts
Employer & IndustrySecurity companies, law enforcement supportPrivate security firms, retail, corporate, or industrial sites
Primary RoleCoordinate security responses, monitor alarms, dispatch officersPatrol, monitor premises, prevent theft or vandalism

While Security Operations Dispatchers focus on coordinating security efforts and monitoring systems remotely, Security Guards are physically present on-site providing security services. Both roles are essential in the security industry but differ in responsibilities, work environment, and required credentials.

What are some common challenges faced by Security Operations Dispatchers, and how can they effectively manage them?

Security Operations Dispatchers often face challenges such as handling multiple incidents simultaneously, maintaining clear communication under pressure, and managing rapidly changing situations. To effectively manage these challenges, dispatchers rely on strong organizational skills, detailed incident tracking, and prioritization of calls based on urgency. Regular training, familiarity with security protocols, and effective teamwork with field officers and other dispatchers are essential to staying composed and ensuring safety and quick response times.

What does a Security Operations Dispatcher do?

A Security Operations Dispatcher is responsible for monitoring security systems, such as alarms and surveillance cameras, and coordinating responses to incidents or emergencies. They communicate with security personnel, law enforcement, and emergency services to ensure a swift and effective response to any security threats or safety concerns. Dispatchers also document incidents, maintain detailed logs, and may assist with administrative tasks related to security operations. Their role is crucial in maintaining safety and security within an organization or facility.
What are popular job titles related to Security Operations Dispatcher jobs in Texas? For Security Operations Dispatcher jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Security Operations Dispatcher jobs in Texas look for? The top searched job categories for Security Operations Dispatcher jobs in Texas are:
Security Operations Dispatcher jobs near you

Security Dispatcher - TWIC required $22 to start

Parrish Security Group

Channelview, TX • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

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Job description

Dispatcher- Must have verifiable experience in a security operations environment. Must demonstrate mastery of CCTV console operations. Must have a working knowledge of Lenel OnGuard software's System Administration Section. Must be able to type 40wpm.

Actively hiring security officers to protect the facility’s assets, personnel, and operations from security threats. This includes patrolling the premises, controlling access, responding to incidents, and enforcing security protocols. You will also play a crucial role in maintaining a safe and secure environment by monitoring surveillance equipment, conducting inspections, and ensuring compliance with safety regulations.

Responsibilities:

  • Access Control - Monitoring and controlling the entry and exit of personnel, vehicles, and materials, preventing unauthorized access.
  • Surveillance - Monitoring CCTV and other security systems to detect suspicious activity and respond to alarms
  • Incident Response - Responding to alarms, emergencies, and security incidents, taking appropriate action to mitigate risks and ensure safety.
  • Security Protocol Enforcement - Ensuring that all personnel and visitors adhere to the refinery's security policies and procedures.
  • Emergency Response - Following established emergency procedures and protocols during incidents, including evacuation procedures and communication with relevant authorities.
  • Documentation - Maintaining accurate records of safety and security incidents, patrols, and other relevant activities, and preparing reports for management.
  • Collaboration - Working closely with other security personnel, emergency responders, and plant management to maintain a safe and secure work environment.
  • Training and Awareness - Participating in security training programs and promoting security awareness among plant personnel.
  • Qualifications:
  • Licensing - Active TWIC required, active level 2 or above security license required, active safety council certification preferred.
  • Technical Skills - An understanding of security protocols, emergency response and surveillance systems.
  • Soft Skills - Communication, problem solving, conflict resolution, customer service, attention to detail and patience.
  • Experience - Prior experience in a security operations center with dispatch and response management responsibility is required. Prior experience in industrial security settings, law enforcement or the military is desirable.
  • Physical and Mental Requirements - Must be physically able to stand, walk, and perform physical tasks. Must be able to focus, multi-task and handle stressful situations. Vision must be correctable to normal levels. Must be able to work in various environmental extremes (hot, cold, dry, wet, dusty, loud, etc.).

Company Description

Parrish Security Group (PSG) is a service provider of Security Officers to high-end commercial real estate, data centers and the oil & gas industry. As a privately owned security company, we do not experience the pressures associated with publicly traded companies, giving us the flexibility to choose those clients who take their security seriously, including such important factors as pay and benefits.