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Security Operations Center Operator Jobs in Missouri

Mercy

Energy Center Operator

Loma Linda, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... and operation. The skills required for this position will allow the incumbent to resolve repair ... Mercy Arkansas Hospitals require High Pressure Boiler Operator's License administered by Arkansas ...

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All JobsSecurity Operations Center Operator JobsSecurity Operations Center Operator Jobs in Missouri

Security Operations Center Operator information

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How much do security operations center operator jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for security operations center operator in Missouri is $18.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.05 per hour, depending on experience, location, and employer.

What does a Security Operations Center Operator do?

As a security operations center operator, or SOC operator, you monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for industrial, business, or residential customers. You respond to medical crises, safety incidents, natural disasters and other emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required. Your duties and responsibilities also include investigating incidents, escalating situations to appropriate parties in the SOC, and filing incident reports. In some roles, you are responsible for monitoring social media and other news and information channels to support threat identification.

What are the key skills and qualifications needed to thrive as a Security Operations Center Operator?

To thrive as a Security Operations Center (SOC) Operator, you need a solid understanding of cybersecurity principles, incident response, and network monitoring, often supported by a relevant degree or certifications like CompTIA Security+ or CEH. Familiarity with security information and event management (SIEM) tools, intrusion detection systems, and ticketing platforms is typically required. Strong analytical thinking, attention to detail, and effective communication are crucial soft skills for identifying threats and collaborating with teams. These skills are essential to quickly detect, assess, and respond to security incidents, ensuring the organization's information assets remain protected.

What are some common challenges faced by Security Operations Center Operators, and how can they be managed?

SOC Operators often encounter challenges such as managing high volumes of alerts, distinguishing false positives from genuine threats, and maintaining situational awareness during fast-paced incidents. Effective time management, continuous training on new threat vectors, and leveraging automation tools can help address these challenges. Collaborating closely with incident response teams and participating in regular drills also ensures readiness and improves overall team effectiveness.

What is the difference between Security Operations Center Operator vs Security Analyst?

AspectSecurity Operations Center OperatorSecurity Analyst
CertificationsCompTIA Security+, CEH, CISSP (preferred)CompTIA Security+, CISSP, GIAC certifications
Work EnvironmentMonitoring security systems in a SOC, responding to alertsAnalyzing security data, investigating incidents, reporting
Employer & Industry UsageCommon in cybersecurity firms, large enterprises, government agenciesUsed across industries for threat detection and risk assessment

Security Operations Center (SOC) Operators focus on real-time monitoring and initial response to security alerts, while Security Analysts perform in-depth analysis, investigation, and reporting. Both roles require similar certifications and often work within the same environment, but their responsibilities differ in scope and depth of analysis.

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Security Operations Center Operator jobs near you
Infographic showing various Security Operations Center Operator job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,687 per year, or $18.6 per hour.

Security Alarm Dispatcher- Part Time- 5:30p-9:30p

Interface Systems LLC

Saint Louis, MO

$20/hr

Part-time

Posted 12 days ago

Job description

Overview

As a Level 1 iSOC Coordinator, you will play a critical role in maintaining the safety and security of Interface customers. Leveraging an advanced two-way audio and video surveillance systems installed at the customer location, the Coordinator will perform regular scheduled virtual security checks/ tours. Coordinators help protect customers during key moments, such as business openings and closings. In addition to monitoring, Coordinators are a primary point of contact for handling inbound inquiries from customers, employees, and vendors, addressing security concerns and resolving system-related questions.

This position offers the opportunity to develop skills in security operations, customer communication, and emergency response, serving as a foundation for growth through the iSOC Coordinator levels. You will contribute meaningfully to protecting people and property, all while advancing your expertise in a fast-paced, technology-driven environment.

What's in it for you?

  • Shift Hours: Position requires availability between 5:30p-9:30p, based on labor demands. (Your work hours will be scheduled between this time range.)

  • Uncapped employee referral bonuses

  • Customer focused, energetic and engaging work culture working as one team

  • Training is provided!

Starting Pay Rate:$20.00 Per Hour (not including shift differential)


Location: On-site in office

Shift Differential:

Interface's Interactive Security Operations Center is a 24/7 environment supporting our customers throughout the U.S. Interface recognizes the commitment of our employees working various days and hours to support our 24/7 operations, and is pleased to offer a shift differential for hours worked outside of standard business hours:

  • Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am - 4:59pm) on regularly scheduled business days.

  • Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm.

  • Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am.

  • Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am - 11:59pm).

Monthly Performance Bonus:
Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $100.00 bonus awards each month.

New iSOC Hire Bonus
All newly hired St. Louis iSOC employees will be eligible for a $500 hiring bonus.
The bonus will be paid in two installments:
$250 after successfully completing 90 days of employment.
$250 after successfully completing 6 months of employment.
To receive each payment, employees must be actively employed on the applicable payout date.

Start dates Available:
Start your training program with our Day 1 Orientation Class which occurs bi-weekly.

*Please note favorable results on a pre-employment drug screening and background check are required.

*August 31st, 2026

Responsibilities

The iSOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 - Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. All full-time coordinators will begin their security training with TMA (The Monitoring Association) Operator course - An introduction to the security industry.

  • Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities.

  • Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request.

  • Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology.

  • Take appropriate action based on the severity or instruction provided, including customer contact and/ or dispatching emergency services such as police, fire, or medial services.

  • Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors.

  • Maintaining accurate records and documentation with the system of record (automation system)

  • *Interface offered learning courses may be necessary when pursuing further certification(s) All iSOC employees must comply with policies as stated in the Interface Employee Handbook and Employee Safety Manual.

Qualifications

  • High school diploma or GED equivalent.

  • Two years of experience in customer service, call center, dispatch, or security roles is preferred.

  • Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care.

  • Strong active listening skills to understand customer needs and provide timely, accurate responses to requests.

  • Working knowledge of Microsoft Office applications.

  • Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations.

Work Environment

iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies.

Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.

If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at recruiting@interfacesys.com. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

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