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Security Dispatch Officer Jobs (NOW HIRING)

GardaWorld

Security Dispatch Command Center

Tampa, FL

$22/hr

... Dispatcher Command Center? What matters most about a role like this is your sharp eye, capturing ... As a Security Officer - Surveillance, you will be the person spotting threats before they escalate ...

TEAM SAN JOSE

Security Officer, Full-Time

San Jose, CA · On-site

$26.73/hr

SUMMARY The Security Officer is responsible for monitoring cameras and radios, responding to calls ... Send security dispatch for correction or follow-up actions as appropriate. * Monitor life safety ...

GardaWorld

Security Dispatch Command Center

Tampa, FL · On-site

$22/hr

... Dispatcher Command Center? What matters most about a role like this is your sharp eye, capturing ... As a Security Officer - Surveillance, you will be the person spotting threats before they escalate ...

GardaWorld

Security Dispatch Command Center

Tampa, FL

$22/hr

... Dispatcher Command Center? What matters most about a role like this is your sharp eye, capturing ... As a Security Officer - Surveillance, you will be the person spotting threats before they escalate ...

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How much do security dispatch officer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for security dispatch officer in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.27 per hour, depending on experience, location, and employer.

How does a Security Dispatch Officer typically interact with other security personnel and emergency services during an incident?

A Security Dispatch Officer plays a crucial role in coordinating responses during incidents by maintaining clear and timely communication between on-site security teams and external emergency services. They relay important information, provide real-time updates, and ensure that everyone involved follows established protocols. This collaboration helps streamline incident resolution, minimizes risks, and ensures the safety of all parties. Effective teamwork and communication skills are essential, as the dispatch officer often acts as the central hub for information flow during critical situations.

What is a dispatch security officer?

A dispatch security officer is responsible for monitoring security systems, coordinating responses to incidents, and communicating with security personnel or law enforcement. They typically work in a security control room, using communication tools like radios and computers to ensure safety and security operations are managed effectively.

What is the difference between Security Dispatch Officer vs Security Guard?

AspectSecurity Dispatch OfficerSecurity Guard
CredentialsSecurity license, communication skillsSecurity license, basic training
Work EnvironmentControl room, monitoring centersPatrols, site security
Employer & IndustrySecurity companies, corporate facilitiesRetail, industrial sites, residential complexes

The Security Dispatch Officer primarily manages communication, monitors security systems, and coordinates responses, often working in control rooms. In contrast, Security Guards are on-site personnel responsible for physical security, patrols, and access control. Both roles require security licensing, but the Dispatch Officer focuses on communication and coordination, while Guards focus on physical presence and enforcement.

What are Security Dispatch Officers?

Security Dispatch Officers are professionals responsible for coordinating and dispatching security personnel in response to incidents or emergencies. They monitor security systems, such as alarms and surveillance cameras, and communicate with on-site security teams to ensure rapid and effective responses to potential threats. Their duties also often include documenting incidents, maintaining detailed logs, and acting as a central communication point during critical situations. Security Dispatch Officers play a crucial role in maintaining the safety and security of an organization's premises.

What are the key skills and qualifications needed to thrive as a Security Dispatch Officer, and why are they important?

To thrive as a Security Dispatch Officer, you need strong situational awareness, attention to detail, and typically a high school diploma or equivalent, with additional security or dispatch training preferred. Familiarity with dispatch software, two-way radio systems, CCTV monitoring, and incident reporting tools is essential for effective operations. Outstanding communication, multitasking, and stress management skills help you respond swiftly and clearly in high-pressure situations. These skills ensure the timely coordination of security personnel and resources, helping maintain safety and order in various environments.
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Security Dispatch Officer jobs near you
Security Officer - Dispatch

Security Officer - Dispatch

Allied Universal

Los Angeles, CA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,396 frontline employees who took The Breakroom Quiz

66th of 100 rated security

Job description

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Dispatch in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer with Allied Universal at a financial institution location, you will monitor systems and communications, coordinate responses to security-related concerns, and help support smooth daily operations. This role blends strong communication, attention to detail, and customer service while working with a team that is agile, reliable, and innovative, putting people first and acting with integrity every day.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

DayTimeThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM

What You'll Do:

  • Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access-related protocols, and when appropriate, emergency response activities at a financial institution location.
  • Monitor communication channels, alarms, cameras, and/or other site systems from the dispatch post, and relay security-related information to on-site personnel, building contacts, and/or first responders as needed.
  • Respond to incidents, service calls, and critical situations in a calm, problem-solving manner, documenting details and helping to coordinate timely follow-up actions.
  • Maintain accurate dispatch logs, incident reports, activity records, and/or shift communications to support daily operations and security-related awareness.
  • Conduct regular and random patrol coordination around the business and perimeter, track officer status and assignments, and help to deter unauthorized activity through active monitoring and communication.

Minimum Requirements:

  • Fluency in speaking, reading, and writing Spanish is required.
  • At least 1 year of security-related experience is required.
  • The ability to lift up to 20 pounds is preferred.
  • Comfort using a computer or tablet is preferred.
  • Customer service experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID2026-1607132Employment Type: FULL_TIME

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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