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Secret Shopper Jobs in Tennessee (NOW HIRING)

Five Guys

Shift Leader - Five Guys Powell

Powell, TN · On-site

$11.75 - $14.50/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

Five Guys

Shift Lead - Five Guys Bristol (TN)

Bristol, TN · On-site

$11.50 - $14.25/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

Five Guys

Shift Leader - Five Guys Alcoa

Alcoa, TN · On-site

$12 - $14.75/hr

You'll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers . * Customer Connection: Lead the charge in high-energy service ...

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Secret Shopper information

See Tennessee salary details

$8

$16

$25

How much do secret shopper jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for secret shopper in Tennessee is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $16.59 per hour, depending on experience, location, and employer.

What does a secret shopper do?

As a Secret Shopper, you'll usually be given a clear set of instructions outlining what to observe or purchase during your visit to a store, restaurant, or service provider. Assignments often include tasks like evaluating customer service, inspecting product displays, or verifying compliance with company policies, which you’ll report on through an online platform afterward. While many assignments are completed independently, you may occasionally interact with a coordinator or team to clarify expectations or review findings. Flexibility in scheduling and attention to instructions are important, as projects vary in complexity and deadlines. This variety allows you to develop a wide range of skills while contributing valuable insights to improve customer experiences.

What skills and qualifications are needed to be a secret shopper?

To thrive as a Secret Shopper, you need strong observational skills, attention to detail, and the ability to follow specific instructions, generally requiring a high school diploma or equivalent. Familiarity with digital reporting tools and mobile apps commonly used for submitting evaluations is helpful but not always required. Excellent written communication, objectivity, and discretion are standout soft skills in this position. These skills ensure accurate, unbiased feedback and reliable reporting of consumer experiences, which are essential for evaluating and improving service quality.

How do you become a secret shopper?

To become a secret shopper, you typically need to sign up with legitimate mystery shopping companies that verify your identity and provide assignments. No formal education is required, but good observation skills and reliability are important; some companies may also require a background check or training before starting assignments.

How much do you get paid for being a secret shopper?

Secret shoppers typically earn between $10 and $25 per assignment, with pay varying based on the complexity and length of the evaluation. Some companies also offer additional incentives or reimbursements for expenses incurred during visits.

What is the best secret shopper company to work for?

There is no definitive best secret shopper company, as opportunities vary based on location and individual preferences. Reputable companies like BestMark, IntelliShop, and Secret Shopper are well-known in the industry and often offer flexible schedules and training. Job seekers should research company reviews and verify legitimacy before applying.

What are popular job titles related to Secret Shopper jobs in Tennessee?

For Secret Shopper jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Secret Shopper jobs in Tennessee look for?

The top searched job categories for Secret Shopper jobs in Tennessee are:

What cities in Tennessee are hiring for Secret Shopper jobs?

Cities in Tennessee with the most Secret Shopper job openings:

What are popular job titles related to Secret Shopper jobs in TN?

For Secret Shopper jobs in TN, the most frequently searched job titles are:

Secret Shopper jobs near you
Infographic showing various Secret Shopper job openings in Tennessee as of August 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,707 per year, or $16.2 per hour.

Shift Leader - Five Guys Johnson City

Johnson City, TN • On-site

Five Guys Burgers and Fries
Food Services and Drinking Places • 1 - 5K employees

6.3

Company rating: 6.3 out of 10

Based on 389 frontline employees who took The Breakroom Quiz

15th of 107 rated fast food restaurants

Free food

People enjoy working here

Recommended by students

Learn more about Five Guys Burgers and Friesexternal

$14.50 - $16.50/hr

Full-time

Re-posted 3 days ago

Job description

#FGLP
Job Title: Shift Leader – Five Guys

Pay Potential: $14.50 - $16.50 per hour (Earn more with Tips & Weekly Bonuses!)

Job Type: Full-Time / Part-Time

Location: Johnson City | 1914 N Roan St, Johnson City, TN 37601, USA

Lead a \No Jerks\ Team with a Purpose!

Welcome to Life’s Food, a premier Five Guys franchisee where we lead with a Servant’s Heart. We don’t just sling the industry’s best burgers and fresh-cut fries; we build leaders and support global missions.

We aren't looking for someone to just watch a clock. We need a Shift Leader who can bring the energy, coach the crew, and ensure every guest gets a \Gold Standard\ experience. If you’re a leader who thrives in a fast-paced environment and wants your work to mean something more, you belong here.

What You’ll Do (The Lead Role)
  • Command the Kitchen: You’ll oversee the grill, fry station, and dressing table to ensure our \no freezer\ freshness is handled perfectly.
  • Coach & Mentor: You aren't just a boss; you’re a teacher. You’ll guide Crew Members, keep morale high, and ensure the \No Jerks\ culture stays alive.
  • Own the Standard: You’ll be the gatekeeper of quality, cleanliness, and speed, ensuring the team is always ready for our Weekly Secret Shoppers.
  • Customer Connection: Lead the charge in high-energy service, resolving issues on the fly and making sure the dining room is spotless.
Who You Are
  • Experienced: You have previous leadership experience (Shift Lead, Supervisor, or Manager) in food service or retail.
  • High Energy: You thrive in loud, high-volume environments and can keep your cool when the line is out the door.
  • Reliable & Ethical: You lead by example. You show up on time, work hard, and always look for ways to help your team.
  • Mission-Driven: You want to be part of a company that funds charity work locally and globally.
Perks & Benefits
  • Competitive Total Pay: Base Pay + Cash/Credit Tips + Weekly Secret Shopper Bonuses (The harder your team works, the more you earn!).
  • Free Meals: Enjoy a free Five Guys meal every single shift.
  • Professional Growth: We don't just hire managers; we develop them. We actively promote from within to Assistant and General Management.
  • Real Impact: Your hard work directly supports local and global missions through the Life’s Food initiative.

Ready to step up? Apply today and join the Life's Food family!

Life’s Food is a family-owned franchise group proudly operating over 33 Five Guys restaurants across the Carolinas and Tennessee. For three years running, our employees have recognized us as a \Great Place to Work,\ reflecting our commitment to creating a supportive and rewarding workplace. Learn more about www.lifesfood.net

Five Guys logo

About Five Guys

Sourced by ZipRecruiter

Five Guys Burgers and Fries started with humble beginnings 25 years ago in Northern Virginia. With the exception of opening over 1,000 additional restaurants, we have not changed much. We are a family led company that has a very clear vision of what we do. We serve outstanding, fresh burgers and fries in extremely clean restaurants with great customer focused service. You'll love our dynamic team environment and being recognized for your contributions to your team's success. Plus, you'll be amazed at how quickly your career will grow!

Industry

Food services and drinking places and traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Lorton, VA, US

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What Five Guys employees say

Pay

Benefits

Hours and flexibility

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