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How much do secret evaluator jobs pay per year?

As of Sep 11, 2026, the average yearly pay for secret evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a secret evaluator?

Secret Evaluators, often known as mystery shoppers or secret shoppers, are individuals hired by companies to assess the quality of service, compliance with company standards, and overall customer experience without revealing their identity as evaluators. They visit stores, restaurants, or other service providers while posing as regular customers and then report their observations. Their feedback helps businesses identify areas for improvement and ensure consistency in customer service. Secret Evaluators play a crucial role in helping organizations maintain high standards and improve customer satisfaction.

What are some typical challenges secret evaluators face when conducting undercover assessments?

Secret Evaluators often encounter challenges such as maintaining anonymity during evaluations, accurately recalling and documenting details, and adapting to varying environments and procedures. Balancing objectivity while discreetly assessing staff and processes requires strong observational skills and professionalism. Additionally, evaluators must effectively communicate findings in detailed reports, often under tight deadlines, to ensure valuable feedback for organizational improvement.

What are the key skills and qualifications needed to thrive as a secret evaluator, and why are they important?

To thrive as a Secret Evaluator (also known as a Mystery Shopper), you need strong observational skills, attention to detail, and the ability to follow specific guidelines, often supported by a high school diploma or equivalent. Familiarity with online reporting platforms, mobile apps, and sometimes certification from mystery shopping associations can be beneficial. Excellent written communication, discretion, and time management skills help individuals excel in this role. These skills ensure accurate, unbiased feedback that organizations rely on to improve customer service and operational standards.

What cities are hiring for Secret Evaluator jobs?

Cities with the most Secret Evaluator job openings:

What states have the most Secret Evaluator jobs?

States with the most job openings for Secret Evaluator jobs include:

What are popular job titles related to Secret Evaluator jobs?

For Secret Evaluator jobs, the most frequently searched job titles are:

Infographic showing various Secret Evaluator job openings in the United States as of July 2026, with employment types broken down into 9% Internship, 66% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.

Research Scientist-Secret Clearance Required

Egg Harbor Township, NJ

Spectrum Software Technology
11 - 50 employees
Learn more about Spectrum Software Technologyexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Company Description

Spectrum Software Technology, Inc. (SST) is an information technology consulting and software development company that for more than 20 years has helped organizations imagine, create, and implement innovative solutions that improve safety and efficiency. Over the years SST has developed a specialization in working with Air Traffic Control (ATC) systems and Air Traffic Management (ATM) technologies. Some of our key customers include government agencies Federal Aviation Administration (FAA) and National Aeronautics and Space Administration (NASA) and commercial customers such as General Dynamics Information Technology (GDIT), Lockheed Martin, and Boeing.

Job Description

Spectrum Software Technologies (SST)  is seeking a Staff Scientists with Secret Clearance. You will be working in support of engineering and scientific research, development, testing, studies, and related activities supporting the TSL Lab in Egg Harbor Township, New Jersey. This position is contingent on contract award. Must have Secret Clearance. Willing to relocate qualified individuals.

As a Staff Scientist, you will perform research, design, development, analyses, and test and evaluation of complex security systems. Determine potential of physics approaches for further development, define opportunities to interface various technologies/systems, and assess usefulness of technologies in the homeland security environment. You will write experiment/test plans and procedures, conducts test, collect test data, and prepare technical reports.

Required Experience and Skills:

  • Experience performing a variety of complex laboratory analytical procedures.
  • Experience in automated data collection, analysis, and presentation.
  • Proficient written and oral communications skills and in the use of personal computers and working knowledge of commercial software programs.
  • Experienced in preparing and presenting at conferences and other meetings.
  • Professional knowledge of physics/chemistry, and/or development of physics or chemistry/trace-based systems.
Qualifications

Required Qualifications:

  • Bachelor's degree in a science field (i.e., physics, chemistry) from an accredited college or university and have at least 6 years of experience in experimental or applied science (physics, chemistry, or related), or
  • Master's degree in a science field (i.e., physics, chemistry) from an accredited college or university.
  • Must be a US Citizen.
  • Requires Secret Security Clearance or higher and DHS Suitability.
Additional Information

SST offers competitive salaries and benefits including health, vision, dental insurance that start day one. 401k with match. PTO plus 11 paid holidays. Relocation Assistance.

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