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Seasonal Ice Rink Manager Jobs in Minnesota (NOW HIRING)

Rochester Ice Center

Rink Guard

Rochester, MN · On-site

$16 - $19/hr

... Ice Center. This role is essential in providing excellent customer service, managing front desk ... Help coordinating rink activities and events. * Address customer complaints or issues, escalating ...

Minnesota City Jobs

Seasonal - Burnsville

Burnsville, MN

$13.02 - $15.52/hr

Concessions Attendant/Skate Guard As a Concessions Attendant/Skate Guard, you will provide exceptional customer service in both the concessions area and the ice rink, ensuring a safe and enjoyable ...

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Seasonal Ice Rink Manager information

What is a seasonal ice rink manager?

Seasonal Ice Rink Managers are professionals responsible for overseeing the daily operations of ice skating rinks that operate during specific seasons, typically in the winter months. Their duties include managing staff, ensuring the safety of patrons, maintaining the ice surface and equipment, handling scheduling and reservations, and providing excellent customer service. They also ensure compliance with safety regulations and may coordinate events or skating lessons. Strong leadership, organizational skills, and knowledge of ice rink maintenance are essential for this role.

What are some of the common challenges faced by a seasonal ice rink manager during peak operating months?

During peak season, a Seasonal Ice Rink Manager often faces challenges such as managing large crowds, ensuring safety protocols are followed, and maintaining ice quality despite heavy use. Balancing staff scheduling to cover busy periods, handling customer service issues, and coordinating special events can also be demanding. Staying organized and proactive helps managers create a positive experience for both visitors and staff, even when the rink is at its busiest.

What are the key skills and qualifications needed to thrive as a seasonal ice rink manager, and why are they important?

To thrive as a Seasonal Ice Rink Manager, you need experience in facility management, staff supervision, and basic knowledge of ice maintenance or refrigeration systems, often supported by a background in hospitality or recreation management. Familiarity with scheduling software, POS systems, safety protocols, and ice resurfacing equipment is typically required. Strong leadership, customer service orientation, and problem-solving abilities help managers stand out in this role. These skills ensure smooth rink operations, a safe environment, and a positive experience for guests during the busy season.

What is the difference between Seasonal Ice Rink Manager vs Ice Rink Attendant?

AspectSeasonal Ice Rink ManagerIce Rink Attendant
CredentialsBasic certifications, sometimes first aidMinimal certifications required
Work EnvironmentOversees rink operations, manages staffAssists with rink maintenance and customer service
Employer & Industry UsageRecreational facilities, seasonal venuesIce rinks, community centers, sports complexes
Search & Comparison IntentManagement, operations, supervisionCustomer service, maintenance, support

The Seasonal Ice Rink Manager typically oversees the entire rink operation, staff, and safety protocols, requiring some certifications and leadership skills. In contrast, the Ice Rink Attendant focuses on assisting with daily tasks like maintenance and customer assistance, with minimal certifications needed. Both roles are essential in seasonal ice rink environments but differ significantly in responsibilities and qualifications.

What are popular job titles related to Seasonal Ice Rink Manager jobs in Minnesota?

For Seasonal Ice Rink Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Seasonal Ice Rink Manager jobs in Minnesota look for?

The top searched job categories for Seasonal Ice Rink Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Seasonal Ice Rink Manager jobs?

Cities in Minnesota with the most Seasonal Ice Rink Manager job openings:

Seasonal Ice Rink Manager jobs near you
Infographic showing various Seasonal Ice Rink Manager job openings in Minnesota as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Rink Guard

Rochester Ice Center

Rochester, MN • On-site

$16 - $19/hr

Other

Posted 10 days ago

Job description

Front Desk Attendant

The Front Desk Attendant serves as the first point of contact for customers and visitors at the Rochester Ice Center. This role is essential in providing excellent customer service, managing front desk operations, and ensuring a smooth and enjoyable experience for all patrons.

Key Responsibilities:

  • Greet and welcome customers and visitors with a friendly and professional demeanor.
  • Answer and direct phone calls, respond to inquiries, and provide information about the facility's services and events.
  • Handle customer check-ins and registrations for public skates, hockey games, figure skating shows, and other events.
  • Process payments for admission, rentals, and other services using the facility's point-of-sale system.
  • Maintain a clean and organized front desk area.
  • Help coordinating rink activities and events.
  • Address customer complaints or issues, escalating them to the appropriate supervisor if necessary.
  • Monitor and manage the front entrance to ensure the safety and security of the facility.
  • Provide support to other staff members as needed.

Qualifications:

  • Previous experience in a customer service or front desk role preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle cash transactions accurately.
  • Proficient in basic computer applications, including Microsoft Office and point-of-sale systems.
  • Ability to work independently and as part of a team.
  • Excellent organizational and multitasking abilities.
  • Reliable and punctual with a strong work ethic.

Preferred Skills:

  • Knowledge of ice rink operations and activities.
  • Experience with scheduling and coordinating events.
  • Familiarity with safety and security protocols in a public facility.

Work Environment:

  • This position requires prolonged periods of sitting, standing, and walking.
  • The work environment is primarily indoors, with occasional exposure to cold temperatures near the ice rink.
  • The Front Desk Attendant will be expected to work flexible hours, including evenings and weekends, to accommodate the facility's schedule and events.

Pay Rate:

  • $16.00 - $19.00 based on experience.

Benefits:

  • Opportunities for additional hours and shifts.
  • Supportive and friendly work environment.
  • Potential for career advancement within the company.
  • Free Open Skate.
  • Free Skate n Shoot.
  • Food / Drink discount while working.
  • Pro Shop discount.

How to Apply:

  • Interested candidates should fill out the digital application below.

Rochester Ice Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply