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Seasonal Humana Customer Service Representative Jobs in Decatur, GA

Openwork, LLC

Customer Service Rep

Norcross, GA

$15 - $20.50/hr

As a Customer Service Representative, you will be responsible for assisting clients with product information and order updates, and working closely with internal teams to ensure excellent service ...

Trustpilot

CUSTOMER SERVICE REPRESENTATIVE

Conyers, GA · On-site

$55K/yr

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you ...

AYS

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. You ...

Da MaddHouze

Customer Service Representative

Cumberland, GA · On-site

$15.25 - $20.75/hr

A customer service representative/CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

ays s.r.o.

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Customer Service Representative Job Overview: As a Customer Service Representative at AYS Inc, you will be responsible for providing excellent customer service to our clients and their customers. You ...

Clockwork Concepts

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty. The job: The primary responsibility of this entry-level role is to meet with current and potential ...

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Showing results 21-40

All JobsHumana Customer Service Representative JobsSeasonal Humana Customer Service Representative JobsSeasonal Humana Customer Service Representative Jobs in Decatur, GA

Seasonal Humana Customer Service Representative information

See Decatur, GA salary details

$10

$17

$26

How much do seasonal humana customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for seasonal humana customer service representative in Decatur, GA is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Humana Customer Service Representative vs Part-Time Humana Customer Service Representative?

AspectSeasonal Humana Customer Service RepresentativePart-Time Humana Customer Service Representative
DurationTemporary, seasonal employmentOngoing, part-time position
Work EnvironmentCall centers, remote options during peak seasonsCall centers, remote work possible
CredentialsCustomer service experience, basic health insurance knowledgeCustomer service skills, health insurance familiarity
Employer UsageHired during open enrollment or high-volume periodsYear-round part-time support for members

Seasonal Humana Customer Service Representatives work temporarily during busy periods like open enrollment, focusing on high-volume customer interactions. In contrast, Part-Time Humana Customer Service Representatives have ongoing roles, providing consistent support throughout the year. Both roles require customer service skills and health insurance knowledge but differ mainly in duration and employment stability.

What skills and qualifications are needed to be a Seasonal Humana Customer Service Representative?

To excel as a Seasonal Humana Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, proficiency in Microsoft Office, and experience with call center technology are typically required. Exceptional interpersonal skills, patience, and adaptability help you deliver excellent customer experiences, especially during high-volume periods. These competencies ensure efficient issue resolution and customer satisfaction, which are critical for Humana's service standards.

What challenges do Seasonal Humana Customer Service Representatives face during peak enrollment periods?

Seasonal Humana Customer Service Representatives often experience high call volumes and must efficiently assist customers with a wide range of questions about health insurance plans, enrollment, and coverage details, especially during open enrollment periods. Managing multiple complex inquiries while maintaining accuracy and a positive demeanor can be demanding. However, comprehensive training and supportive team structures help representatives succeed in meeting customer needs and company standards. The fast-paced environment also offers valuable experience in problem-solving and communication, which can be beneficial for future roles within the company.

What is a Seasonal Humana Customer Service Representative?

Seasonal Humana Customer Service Representatives are temporary employees who assist Humana members and customers during peak seasons, such as Medicare open enrollment periods. They handle incoming calls, answer questions about health insurance plans, resolve customer concerns, and provide information on benefits and services. These roles require strong communication skills, customer service experience, and the ability to navigate computer systems. Seasonal representatives play a crucial role in ensuring customers receive timely and accurate support during busy times.
What are the most commonly searched types of Humana Customer Service Representative jobs in Decatur, GA? The most popular types of Humana Customer Service Representative jobs in Decatur, GA are:
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Seasonal Humana Customer Service Representative jobs near you

CUSTOMER SERVICE REPRESENTATIVE

Sunset Finance

Stockbridge, GA • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include base salary, monthly standard bonus plan, and annual tax preparation bonus plan! Are you a Top Performer that meets the following requirements? APPLY NOW!*401K, Health, Dental, Vision, Short- and Long-Term Disability Plans! Paid Holidays, Vacation, and Sick Time Plans!REQUIREMENTS/QUALIFICATIONS Qualified candidates must be "A GO GETTER" with excellent personality, communication skills, sales skills, problem solving skills, the ability to lead and must possess a strong desire to succeed! Excellent spelling, computer, data entry, and the ability to complete tasks effectively, efficiently, and thoroughly with little to no supervision. The Customer Service Representative is expected to PREPARE FOR MANAGEMENT. The company views all customer service representatives as potential branch managers. Customer Service Representatives who receive first consideration for promotion are those who excel not only at their own job but understand the positions of The Branch Manager. A high school diploma or equivalence is required. JOB SUMMARYThe Customer Service Representative is responsible for assisting The Branch Manager achieve the required results in sales, business promotion, profits, operational collection standards, and tax preparation. The Customer Service Representative is responsible for getting results on their contact work by phone. This mainly consists of making contact via the telephone and scheduling office visits with customers. The Customer Service Representative also must be able to learn all tasks performed within the office and prepare to become a Branch Manager of their own location. DUTIES & ESSENTIAL JOB FUNCTIONSThe Customer Service Representative plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on customers, take applications, investigate credit, take payments, refinance loans, work past due accounts by phone as directed by the manager, send out advertising letters, and complete other duties. Customer Service Representatives must have initiative and the ability to work independently. Candidates must have a valid driver's license, dependable transportation and current liability auto insurance coverage. OTHER FUNCTIONS AND RESPONSIBILITIESi. Solicit loans over the telephone and at the counter in the office.ii. Sell all products and services offered over the telephone and in the office.iii. Answers the telephone, posts customer payments, inputs new and refinanced loans into the loan software system, processes loan applications, and prepares refinance, former borrower and delinquency mail and text messages.iv. Posts payments, gives customer credit references to inquiring creditors, and credit bureaus.v. Completes loan documents and closes current refinance loans.vi. Maintains cash drawer and prepares daily deposits of cash and checks.vii. Makes telephone collection calls to past due customers and reports activities on each customer to the branch manager.viii. Adjusts past-due payments for current slow customers.ix. Participates in training development opportunities as directed by the Manager and District Supervisor.x. Prepares daily, weekly and monthly reports.xi. Assists in achieving tax preparation objectives, prepares, and files income taxes each tax season.xii. Assists in maintaining standards in all areas of delinquency, loan volume, and growth goals, along with the 10th/20th standards.xiii. It is the branch personnel's responsibility to consistently achieve company production standards.PHYSICAL REQUIREMENTS/WORK ENVIRONMENTThe physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.