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Seasonal Customer Service Representative Teleperformance Jobs in Puerto Rico

Telemedik

PR · On-site

$12.50 - $15.75/hr

Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...

Bunzl Distribution Inc.

PR

$10.75 - $14.75/hr

As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...

3500 Square LLC

PR · On-site

$13.25 - $16.75/hr

Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.

B Fernandez & Hermanos Inc.

PR · On-site

$15.50 - $21/hr

B. Fernández & Hnos., Inc. es uno de los distribuidores líderes de Puerto Rico, que atiende a más de 5,200 clientes en toda la Isla. Reconocido por las marcas que representa, su red de ...

Adecco

Cust Service Rep 22 CUS002

San Juan, PR

$11.77/hr

If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Primary Responsibilities: Provides phone support to ...

COREPLUS SERVICIOS CLINICOS Y PATOLOGICOS LLC

PR · On-site

Ensure that all customers maintain sufficient inventory levels of supplies needed for the sample ... The CSR will be required to travel to assigned territories and will spend most of the time driving.

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All JobsCustomer Service Representative Teleperformance JobsSeasonal Customer Service Representative Teleperformance JobsSeasonal Customer Service Representative Teleperformance Jobs in Puerto Rico

Seasonal Customer Service Representative Teleperformance information

What is the difference between Seasonal Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectSeasonal Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require specific certifications
Work EnvironmentCall centers, remote or on-site, seasonal peaksCall centers, remote, or office-based, ongoing role
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Search & Comparison IntentSeasonal roles, temporary customer service jobsLong-term customer support careers

Seasonal Customer Service Representatives at Teleperformance typically work during peak seasons, focusing on temporary customer support. Customer Support Specialists often hold ongoing roles with more responsibilities. Both roles require similar credentials but differ mainly in duration and scope of employment.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Puerto Rico?

The most popular types of Customer Service Representative Teleperformance jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Seasonal Customer Service Representative Teleperformance jobs?

Cities in Puerto Rico with the most Seasonal Customer Service Representative Teleperformance job openings:

Seasonal Customer Service Representative Teleperformance jobs near you

Bilingual Customer Service Representative

Telemedik

PR • On-site

$12.50 - $15.75/hr

Temporary

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Join Our Team as a Healthcare Customer Service Representative!

Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join our team as Healthcare Customer Service Representatives, playing a key role in providing an outstanding experience for our members and clients.

In this position, you will serve as the first point of contact, providing telephone assistance, resolving customer needs on the first interaction whenever possible, and ensuring a professional, empathetic, and efficient service experience.

This role also offers opportunities to support clients in the United States, allowing you to expand your professional experience in a dynamic, international environment.

Key Responsibilities
  • Answer inbound calls from members and provide clear information about their health plans.
  • Guide and educate members regarding coverage, benefits, and promotions (non-clinical topics).
  • Accurately document customer inquiries, interactions, and actions taken while ensuring compliance.
  • Escalate unresolved issues or complaints to supervisors or the appropriate departments.
  • Participate in outbound interview campaigns, Contact Center projects, and training programs.
  • Maintain confidentiality of member information and comply with HIPAA regulations and internal company policies.
Qualifications
  • Minimum of 1 year of Customer Service experience.
  • High School Diploma required (college coursework preferred).
  • Proficiency in computer applications and Microsoft Office.
  • Excellent verbal, written, and reading communication skills.
  • Bilingual (English and Spanish).
  • Strong customer service orientation, empathy, and a proactive attitude.
  • Availability to work rotating 8-hour shifts in a 24/7 operation, including weekends and holidays. Shift differential pay is provided when applicable.
Benefits
  • Specialized training in customer service, healthcare topics, and regulatory compliance.
  • 24/7 Telemedicine service.
  • Free employee health and wellness programs.
  • Career growth and professional development opportunities.
  • Paid time off.
  • Retirement plan.
  • The opportunity to make a positive impact on the health and well-being of the community.

Location: On-site in Guaynabo or Mayagüez, Puerto Rico | Hybrid (based on position availability)
Employment Type: Full-time | Temporary

We are an Equal Employment Opportunity (EEO) employer.