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Seasonal Amazon Tier 2 Jobs (NOW HIRING)

At Amazon we believe that Every Day is still Day One. We're working to be the most customer-centric ... Tier 2/3 technical support for controls-related MHE issues Contribute to long-term technology ...

At Amazon we believe that Every Day is still Day One. We're working to be the most customer-centric ... Tier 2/3 technical support for controls-related MHE issues Contribute to long-term technology ...

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Seasonal Amazon Tier 2 information

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How much do seasonal amazon tier 2 jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for seasonal amazon tier 2 in the United States is $15.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Seasonal Amazon Tier 2 vs Seasonal Amazon Picker?

AspectSeasonal Amazon Tier 2Seasonal Amazon Picker
ResponsibilitiesOversees package sorting, assists Tier 1 associates, ensures workflow efficiencyLocates, picks, and packs customer orders from shelves
Required CredentialsHigh school diploma or equivalent, basic warehouse safety trainingHigh school diploma or equivalent, basic warehouse safety training
Work EnvironmentWarehouse, often standing for long periods, team coordinationWarehouse, physically active, repetitive tasks
Common UsageSupervisory or team lead roles within seasonal staffingEntry-level, operational roles focused on order fulfillment

Seasonal Amazon Tier 2 roles typically involve supervising or assisting pickers, requiring similar credentials and work environments. Pickers focus on selecting items for orders, while Tier 2 associates oversee workflow and support team operations during peak seasons.

What are seasonal Amazon Tier 2 positions at Amazon?

Seasonal Amazon Tier 2 positions are temporary roles within Amazon's warehouse or fulfillment centers, typically involving tasks like order picking, packing, and shipping. These roles often require physical stamina, attention to detail, and may include training on warehouse equipment; they usually align with peak shopping seasons such as holidays.
More about Seasonal Amazon Tier 2 jobs

What cities are hiring for Seasonal Amazon Tier 2 jobs?

Cities with the most Seasonal Amazon Tier 2 job openings:

What are the most commonly searched types of Amazon Tier 2 jobs?

The most popular types of Amazon Tier 2 jobs are:

Infographic showing various Seasonal Amazon Tier 2 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $33,031 per year, or $15.9 per hour.

Systems Engineer - Amazon Connect - Remote

Georgia IT, Inc.

Remote

Full-time

Re-posted 10 days ago


Job description

Job Summary:
Georgia IT, Inc. is a company specializing in IT solutions, and they are seeking a Systems Engineer with expertise in Amazon Connect. The role involves implementing and designing CCaaS platforms, monitoring application performance, and providing production support while adhering to Agile methodologies.
Responsibilities:
• Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing profiles/skilling, users, porting of TFN and DIDs.
• Adhering to work instructions from team, monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixes
• Strengthen understanding in maintaining security, backup, and redundancy strategies as defined by senior staff
• Strong Working knowledge of AWS
• AWS console, Amazon Connect, Lex, Lambda, DynamoDB, CloudFront, Cognito, CloudWatch, etc.
• Strong understanding of scrum practices, including writing user stories, prioritization, refinement, and other ceremonies
• Experience with issues and project tools such as JIRA and Confluence
• Tier 1 and Tier 2 management and monitoring of all installed systems and infrastructure with tools such as CloudWatch, pertinent to specified role (e.g. concurrent volume, API errors, service limits, Lambda invocations, etc.)
• Troubleshooting experience to find root cause of issues and suggesting solutions to fix the problem
• Experience being on an on-call rotation utilizing tools such as PagerDuty
• Begin to deepen comprehension of underlying infrastructure components relative to CCaaS performance and logical contact flow design
• Begin training and comprehension of dependencies on contact flows such as Lambda, Lex, and other downstream services
• Begins to develop in staying current on new core and app infrastructure technologies that impact contact flow design
• Begins to develop in staying current on new CCaaS releases, pointing out updates and understanding on how these could impact or benefit user and/or application
Qualifications:
Required:
• Experience with implementation and design of a CCaaS platform like Genesys, Avaya, Amazon Connect.
• Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing profiles/skilling, users, porting of TFN and DIDs.
• Adhering to work instructions from team, monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixes.
• Strengthen understanding in maintaining security, backup, and redundancy strategies as defined by senior staff.
• Strong Working knowledge of AWS.
• AWS console, Amazon Connect, Lex, Lambda, DynamoDB, CloudFront, Cognito, CloudWatch, etc.
• Strong understanding of scrum practices, including writing user stories, prioritization, refinement, and other ceremonies.
• Experience with issues and project tools such as JIRA and Confluence.
• Tier 1 and Tier 2 management and monitoring of all installed systems and infrastructure with tools such as CloudWatch, pertinent to specified role (e.g. concurrent volume, API errors, service limits, Lambda invocations, etc.).
• Troubleshooting experience to find root cause of issues and suggesting solutions to fix the problem.
• Experience being on an on-call rotation utilizing tools such as PagerDuty.
• Begin to deepen comprehension of underlying infrastructure components relative to CCaaS performance and logical contact flow design.
• Begin training and comprehension of dependencies on contact flows such as Lambda, Lex, and other downstream services.
• Begins to develop in staying current on new core and app infrastructure technologies that impact contact flow design.
• Begins to develop in staying current on new CCaaS releases, pointing out updates and understanding on how these could impact or benefit user and/or application.
Company:
Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. Founded in 2007, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Georgia IT logo

About Georgia IT

Sourced by ZipRecruiter

A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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