ZipRecruiter

Log In

1

Seasonal Agent Support Representative Jobs in Riverside, CA

Gleason

Global Field Representative

Rancho Cucamonga, CA · On-site

$33.65 - $38.46/hr

Position Summary The Global Field Representative is responsible for acting as a liaison between ... Assess supplier resource plan and reports results to supervisor/procurement agent. * Support ...

HealthMarkets, Inc.

Insurance Agent

Irvine, CA

HealthMarkets offers agents the resources and support they need to grow their businesses and ... act or represent themselves as an employee or partner of HealthMarkets Insurance Agency. An ...

HealthMarkets, Inc.

Insurance Agent

Anaheim, CA

HealthMarkets offers agents the resources and support they need to grow their businesses and ... act or represent themselves as an employee or partner of HealthMarkets Insurance Agency. An ...

next page

Showing results 1-20

All JobsAgent Support Representative JobsSeasonal Agent Support Representative JobsSeasonal Agent Support Representative Jobs in Riverside, CA

Seasonal Agent Support Representative information

See Riverside, CA salary details

$11

$17

$26

How much do seasonal agent support representative jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for seasonal agent support representative in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Seasonal Agent Support Representative, and why are they important?

To thrive as a Seasonal Agent Support Representative, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and ticketing platforms is typically required. Excellent communication, adaptability, and problem-solving abilities help you excel in fast-paced, high-volume environments. These skills ensure efficient support for agents, leading to improved customer satisfaction and smooth business operations during peak seasons.

What are Seasonal Agent Support Representatives?

Seasonal Agent Support Representatives are customer service professionals hired on a temporary basis, typically during peak seasons, to assist agents in handling increased workloads. Their main responsibilities include answering inquiries, resolving issues, processing orders, and providing general support to ensure smooth operations. They work closely with agents and customers to deliver efficient and positive service experiences during busy periods, such as holidays or sales events. These roles are ideal for individuals seeking short-term employment and offer valuable experience in customer support environments.

What are some common challenges faced by Seasonal Agent Support Representatives, and how can they be managed?

Seasonal Agent Support Representatives often face challenges such as quickly learning company systems, adapting to fluctuating call volumes, and managing frequent policy updates during peak seasons. To manage these, it’s helpful to prioritize effective communication with your team, proactively seek clarification when needed, and utilize available training resources. Maintaining flexibility and a positive attitude will help you adapt smoothly and provide excellent support to agents, even during the busiest periods.
What are the most commonly searched types of Agent Support Representative jobs in Riverside, CA? The most popular types of Agent Support Representative jobs in Riverside, CA are:
What are popular job titles related to Seasonal Agent Support Representative jobs in Riverside, CA? For Seasonal Agent Support Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Seasonal Agent Support Representative jobs in Riverside, CA look for? The top searched job categories for Seasonal Agent Support Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Seasonal Agent Support Representative jobs? Cities near Riverside, CA with the most Seasonal Agent Support Representative job openings:
Seasonal Agent Support Representative jobs near you
Infographic showing various Seasonal Agent Support Representative job openings in Riverside, CA as of July 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,359 per year, or $18 per hour.

Associate Technical Support Representative

Simpson Strong-Tie Company, Inc.

Riverside, CA • On-site

$25.34 - $31.68/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Simpson Strong-Tie rating

8.3

Company rating: 8.3 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
YOU
As an Associate Technical Support Representative, you provide technical assistance for the Engineering department and testing laboratory across all product lines. Communicate technical information about products and features to external customers as well as internal departments.
WHAT YOU'LL BE DOING (% of Time)
Front line of customer service technical support on all Simpson Strong-Tie products, software, and services to internal (e.g., outside sales, inside sales, etc.) and external customers (e.g., engineers, architects, building officials, and contractors) through speaking directly to customers via the Engineering Phone Queue. (45%)
Researching solutions to customer inquiries by exploring test database, existing literature pieces, SalesForce and other internal discussion boards on related topics. (30%)
Provide technical customer support and information on all Simpson products, software, and services to internal and external customers from inquiries from the website through written communications (e.g., email). (15%)
Assist Simpson Engineers with test reports, technical letters, custom hanger designs. (5%)
Assist in special projects as assigned by the Engineering Manager. (5%)
DESIRED SKILLS AND EXPERIENCE
If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:
Minimum Requirements
  • High school diploma or GED required.
  • 2 years of experience Microsoft applications including Word, Excel, Outlook.
  • Ability to Interpret and understand structural drawings and drafting standards.
  • Communication: Ability to read, interpret and write documents such as emails, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with customers and employees across all departments in the organization.
  • Learning: Ability to quickly learn new processes and procedures.
  • Mathematics: Ability to apply concepts or basic algebra, trigonometry, and geometry. Ability to compute rate, ratio, and percent. Draw and interpret charts and graphs.
  • Computer Skills: Proficient in computer data input using Microsoft Windows, Word, Excel, and Access. Knowledge of Smartsheets or similar programs with the ability to learn new programs as needed.
  • Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

Preferred Requirements
  • Associate or bachelor's degree preferred.
  • 2 years of related experience and/or training- Experience in residential construction or familiarity with the industry preferred.
  • Sales Force, Smartsheets and Simpson Strong-Tie software and applications are a plus.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORK ENVIRONMENT
This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.
TRAVEL REQUIRED
This job does not require travel.
WORK STATUS & LOCATION
This full-time, non-exempt position is located in Riverside, CA.
RELOCATION
Relocation is not available for this position.
Pay
$25.34 - $31.68 / Hour
REWARDS AT SIMPSON STRONG-TIE
We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.
  • Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
  • Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.
Please note all job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable local, state, and federal laws.
#NowHiring #GetHired #Hiring #HiringNow
Company: Simpson Strong-Tie Company Inc.

What Simpson Strong-Tie employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply