Tuesday- Satuday 9:30 am- 6:00 pm The Eligibility Screening Services representative serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high ...
Tuesday- Satuday 9:30 am- 6:00 pm The Eligibility Screening Services representative serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high ...
Screening Lead
Tucker, GA · On-site
As a Screening Lead, you'll oversee the screening area, ensuring each donor's health and eligibility are carefully evaluated while maintaining smooth operations and compliance with all safety and ...
Screening Lead
Tucker, GA · On-site
As a Screening Lead, you'll oversee the screening area, ensuring each donor's health and eligibility are carefully evaluated while maintaining smooth operations and compliance with all safety and ...
Clinical Screening Coordinator
Columbus, GA · On-site
$21.75 - $28.75/hr
About the Role We're looking for a Clinical Screening Coordinator to lead research-related recruitment initiatives and ensure the enrollment of high-quality patients in accordance with Centricity ...
Clinical Screening Coordinator
Columbus, GA · On-site
$21.75 - $28.75/hr
About the Role We're looking for a Clinical Screening Coordinator to lead research-related recruitment initiatives and ensure the enrollment of high-quality patients in accordance with Centricity ...
Role Overview As a Screening and Application Specialist, you work to help establish consistency in the leasing process from start to finish while providing exceptional service for applicants and ...
Role Overview As a Screening and Application Specialist, you work to help establish consistency in the leasing process from start to finish while providing exceptional service for applicants and ...
Role Overview As a Screening and Application Specialist, you work to help establish consistency in the leasing process from start to finish while providing exceptional service for applicants and ...
Role Overview As a Screening and Application Specialist, you work to help establish consistency in the leasing process from start to finish while providing exceptional service for applicants and ...
Security Officer Entry Screening
Perry, GA · On-site
$14.32/hr
As a Security Officer Entry Screening in Perry, GA , you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal at a dynamic food and ...
Security Officer Entry Screening
Perry, GA · On-site
$14.32/hr
As a Security Officer Entry Screening in Perry, GA , you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal at a dynamic food and ...
Security Officer Entry Screening
Augusta, GA · On-site
$19/hr
As a Security Officer Entry Screening in Augusta, GA , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where ...
Security Officer Entry Screening
Augusta, GA · On-site
$19/hr
As a Security Officer Entry Screening in Augusta, GA , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where ...
Medical Screener
Tucker, GA · On-site
Guide donors through the health screening process, including reviewing self-administered health history forms and determining if further medical review is needed. * Perform vital signs assessments ...
Medical Screener
Tucker, GA · On-site
Guide donors through the health screening process, including reviewing self-administered health history forms and determining if further medical review is needed. * Perform vital signs assessments ...
Security Officer Entry Screening
Augusta, GA · On-site
$19/hr
As a Security Officer Entry Screening in Augusta, GA , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where ...
Security Officer Entry Screening
Augusta, GA · On-site
$19/hr
As a Security Officer Entry Screening in Augusta, GA , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where ...
As a Security Officer Entry Screening in Augusta, GA , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where ...
Quick apply
As a Security Officer Entry Screening in Augusta, GA , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where ...
Security Officer Entry Screening
Perry, GA · On-site
$14.32/hr
As a Security Officer Entry Screening in Perry, GA , you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal at a dynamic food and ...
Security Officer Entry Screening
Perry, GA · On-site
$14.32/hr
As a Security Officer Entry Screening in Perry, GA , you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join Allied Universal at a dynamic food and ...
Medical Screener
Atlanta, GA · On-site
Guide donors through the health screening process, including reviewing self-administered health history forms and determining if further medical review is needed. * Perform vital signs assessments ...
Medical Screener
Atlanta, GA · On-site
Guide donors through the health screening process, including reviewing self-administered health history forms and determining if further medical review is needed. * Perform vital signs assessments ...
Security Officer Entry Screening
Augusta, GA · On-site
$19/hr
As a Security Officer Entry Screening in Augusta, GA , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where ...
Security Officer Entry Screening
Augusta, GA · On-site
$19/hr
As a Security Officer Entry Screening in Augusta, GA , you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where ...
The screening provides security for the aircraft, airports, air carriers and staff. What you will be doing * Must be familiar with all Government/Airport/Client and Company regulations * Deals ...
The screening provides security for the aircraft, airports, air carriers and staff. What you will be doing * Must be familiar with all Government/Airport/Client and Company regulations * Deals ...
This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive . You'll collaborate closely with sales leadership ...
This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive . You'll collaborate closely with sales leadership ...
Cargo Screening K9 Handler ATL
$15.75 - $18.50/hr
Cargo Screening K9 Handler Job Type: Full-Time Global K9 Protection Group LLC is looking for a dedicated and passionate 3PK9 Explosive Detection K9 Handler to serve as an integral part of the ...
Cargo Screening K9 Handler ATL
$15.75 - $18.50/hr
Cargo Screening K9 Handler Job Type: Full-Time Global K9 Protection Group LLC is looking for a dedicated and passionate 3PK9 Explosive Detection K9 Handler to serve as an integral part of the ...
Security Screener
Atlanta, GA · On-site
$14/hr
The screening provides security for the aircraft, airports, air carriers and staff. What you will be doing * Must be familiar with all Government/Airport/Client and Company regulations * Deals ...
Security Screener
Atlanta, GA · On-site
$14/hr
The screening provides security for the aircraft, airports, air carriers and staff. What you will be doing * Must be familiar with all Government/Airport/Client and Company regulations * Deals ...
Medical Screener
Kennesaw, GA · On-site
$16/hr
You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: • You will answer ...
Medical Screener
Kennesaw, GA · On-site
$16/hr
You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: • You will answer ...
This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive . You'll collaborate closely with sales leadership ...
This is a unique opportunity to join our growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive . You'll collaborate closely with sales leadership ...
Medical Screener
Augusta, GA · On-site
$16/hr
You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. At BioLife, we know that flexibility matters ...
Medical Screener
Augusta, GA · On-site
$16/hr
You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. At BioLife, we know that flexibility matters ...
Screening information
What are screening jobs?
What are the key skills and qualifications needed to thrive as a Screening Specialist, and why are they important?
What is a screening job?
What is the 70 30 rule in hiring?
What jobs pay 4000 a week without a degree?
How do job screenings work?
What are some common challenges faced by professionals in screening roles, and how can they be managed effectively?
What is the difference between Screening vs Background Check?
| Aspect | Screening | Background Check |
|---|---|---|
| Purpose | Initial assessment of candidate qualifications and fit | In-depth review of criminal, employment, and educational history |
| Process | Preliminary evaluation, often includes resume review and interviews | Detailed investigation, often involves verifying records and conducting checks |
| Timing | Early stage of hiring process | Later stage, before final hiring decision |
| Credentials | May include basic certifications or qualifications | Involves verification of credentials, criminal records, and employment history |
Screening focuses on assessing a candidate's overall suitability early in the hiring process, while background checks provide a detailed verification of a candidate's history before making a final decision. Both are essential but serve different purposes in the hiring workflow.

$13 - $17.75/hr
Full-time
Posted 10 days ago
Job description
Job Summary
The schedule for this position is: Tuesday- Satuday 9:30 am- 6:00 pm
The Eligibility Screening Services representative serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to ensure a positive customer experience. This entry-level role requires excellent communication skills, attention to detail, and the ability to manage a variety of customer requests through multiple channels, including phone, email, and chat. The Representative works in a performance-driven environment, adhering to established service metrics and standards, while collaborating with other departments to ensure timely and effective resolution of customer concerns.
Essential Functions
- Responds to customer inquiries through phone, email, chat, or other communication channels, providing accurate and timely information.
- Clarifies and resolves customer issues by identifying their needs, determining root causes, and implementing effective solutions.
- Escalates complex or unresolved issues to appropriate team members or departments, ensuring prompt follow-up and resolution.
- Provides triage support for common issues related to platforms, applications, and back-office processes.
- Documents all interactions accurately and thoroughly in the customer relationship management (CRM) system, ensuring detailed records of inquiries and resolutions.
- Adheres to quality standards and key performance indicators (KPIs), including productivity, response times, and customer satisfaction ratings.
- Delivers exceptional customer service by maintaining professionalism, patience, and a customer-focused attitude in all interactions.
- Contributes to a team-oriented work environment by sharing insights, offering assistance, and collaborating effectively with peers and supervisors.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- H.S. Diploma or GED required
- Associate Degree or some college coursework in a related field preferred
- 1-2 years of customer service experience required, preferably in a call center or help desk environment required
- Familiarity with CRM software and customer service tools preferred
Knowledge, Skills and Abilities
- Strong verbal and written communication skills, with the ability to clearly convey information and resolve customer concerns.
- Proficient in using computer systems, including Microsoft Office Suite and CRM platforms.
- Excellent problem-solving and critical-thinking abilities.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Detail-oriented with a strong focus on accuracy and quality.
- Demonstrated ability to work independently and as part of a team.
- Strong interpersonal skills and the ability to build rapport with customers and colleagues.