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Scientific Field Service Engineer Jobs (NOW HIRING)

Amat

Field Service Engineer

Boise, ID

$37 - $51.20/hr

If you want to push the boundaries of materials science and engineering to create next generation ... As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct ...

Applied Materials

Field Service Engineer

Austin, TX · On-site

$37 - $51.20/hr

If you want to push the boundaries of materials science and engineering to create next generation ... As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct ...

APPLIED MATERIALS

Field Service Engineer

Boise, ID

$37 - $51.20/hr

If you want to push the boundaries of materials science and engineering to create next generation ... As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct ...

Thermo Fisher Scientific

Field Service Engineer

Chicago, IL · On-site +1

$31.73 - $47.60/hr

As a Field Service Engineer II at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across ...

Applied Materials

Field Service Engineer

Boise, ID · On-site

$31 - $42.40/hr

If you want to push the boundaries of materials science and engineering to create next generation ... As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct ...

TOFFLON USA LLC

Field Service Engineer

Springfield, NJ · Remote

$80K - $100K/yr

The Field Service Engineer will work closely with customers to ensure equipment operates ... S. subsidiary of Shanghai Tofflon Science and Technology Co., Ltd., a global provider of ...

Gator Bio

Field Service Engineer

Washington, DC · On-site +1

$90K - $120K/yr

By joining Gator Bio, you'll contribute to meaningful advancements in life sciences and support leading-edge research tools designed for efficiency and reliability. The Field Service Engineer reports ...

Gator Bio

Field Service Engineer

Washington, DC

$90K - $120K/yr

By joining Gator Bio, you'll contribute to meaningful advancements in life sciences and support leading-edge research tools designed for efficiency and reliability. The Field Service Engineer reports ...

Gator Bio

Field Service Engineer

Washington, DC · Remote

By joining Gator Bio, you'll contribute to meaningful advancements in life sciences and support leading-edge research tools designed for efficiency and reliability. The Field Service Engineer reports ...

Compu Dynamics

Field Service Engineer

Ellendale, ND

The Field Service Manager is responsible for leading and managing a team of Field Service Engineers delivering onsite technical services to customers in support of mission-critical data center ...

Gator Bio

Field Service Engineer

Boston, MA

$90K - $120K/yr

By joining Gator Bio, you'll contribute to meaningful advancements in life sciences and support leading-edge research tools designed for efficiency and reliability. The Field Service Engineer reports ...

Gator Bio

Field Service Engineer

Boston, MA · Remote

By joining Gator Bio, you'll contribute to meaningful advancements in life sciences and support leading-edge research tools designed for efficiency and reliability. The Field Service Engineer reports ...

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All JobsScientific Field Service Engineer Jobs

Scientific Field Service Engineer information

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$36.5K

$71.2K

$105.5K

How much do scientific field service engineer jobs pay per year?

As of Jun 29, 2026, the average yearly pay for scientific field service engineer in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Scientific Field Service Engineer, and why are they important?

To thrive as a Scientific Field Service Engineer, you need a solid background in engineering or life sciences, technical troubleshooting skills, and often a relevant bachelor's degree. Familiarity with laboratory instrumentation, diagnostic tools, and manufacturer-specific certifications or training are typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills help you excel in client-facing environments. These skills ensure timely and accurate equipment support, minimize instrument downtime, and maintain strong client relationships in scientific and research settings.

What is the difference between Scientific Field Service Engineer vs Laboratory Equipment Technician?

AspectScientific Field Service EngineerLaboratory Equipment Technician
CredentialsTechnical certifications, engineering or science degreesTechnical certifications, associate or bachelor’s in science or engineering
Work EnvironmentOn-site at client locations, field serviceLaboratory settings, maintenance and repair
Industry UsageScientific instruments, analytical equipmentLaboratory instruments, diagnostic devices

The Scientific Field Service Engineer and Laboratory Equipment Technician roles both require technical skills and certifications. However, the engineer typically works in the field servicing complex scientific instruments at client sites, while the technician focuses on maintaining and repairing laboratory equipment within lab environments. Both roles are essential in supporting scientific and medical industries, but their work settings and scope differ.

What are some common challenges Scientific Field Service Engineers face when working on-site with clients?

Scientific Field Service Engineers often encounter challenges such as troubleshooting complex instrumentation in unfamiliar lab environments, adapting quickly to different protocols, and managing client expectations under time constraints. They must balance technical problem-solving with clear communication, ensuring clients understand both the issues and solutions. Additionally, travel and varying schedules can add logistical complexity, making flexibility and strong organizational skills essential for success in this role.

What is a Scientific Field Service Engineer?

A Scientific Field Service Engineer is a technical professional who installs, maintains, and repairs scientific instruments and laboratory equipment at customer sites. They work closely with laboratories, research facilities, and healthcare organizations to ensure that complex scientific equipment operates efficiently and reliably. In addition to technical repairs, they often provide user training and technical support to help customers get the most out of their equipment. This role combines engineering expertise with strong customer service and problem-solving skills.
More about Scientific Field Service Engineer jobs
What are the most commonly searched types of Scientific Field Service Engineer jobs? The most popular types of Scientific Field Service Engineer jobs are:
What states have the most Scientific Field Service Engineer jobs? States with the most job openings for Scientific Field Service Engineer jobs include:
What job categories do people searching Scientific Field Service Engineer jobs look for? The top searched job categories for Scientific Field Service Engineer jobs are:
Scientific Field Service Engineer jobs near you
Field Service Engineer

Field Service Engineer

Hamilton Storage Technologies

Des Moines, IA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Key responsibilities

  • Configures, troubleshoots, and maintains products and equipment.

  • Provides onsite and remote technical support, repairs, and quality checks for customers.

  • Clearly and accurately completes documentation on time by utilizing D365 to write Service Reports, RMAs, and Postproduction Complaints.

Job description

Company Overview
Hamilton Storage provides automation solutions to customers in life science and clinical research. The company develops modular, scalable systems that automate sample storage, management, and processing. Hamilton provides all the benefits of advanced automation without the complexity associated with installing, operating, and maintaining large-scale custom systems. Acquired in 2007, Hamilton Storage is headquartered in Franklin, Massachusetts, USA with R&D facilities co-existing in both Franklin, MA and Bonaduz, Switzerland. The decentralized R&D organization benefits both production and marketing and allows Hamilton to stay close to the local markets and respond quickly to market needs.
Responsibilities
Hamilton Storage is a leading developer and manufacturer of products that service the Pharmaceutical, Research, and Agricultural industries. Our customers range from renowned academic institutions and government laboratories to the world's leading pharmaceutical, biotechnology and clinical research organizations. With operations in Franklin, Massachusetts and Ems, Switzerland, we sell and service our products through a combination of direct and distribution channels to customers around the world.
A career with Hamilton Storage ("HST") is an experience where our employees are energized and are aligned to provide the best in in class cold storage automation as well as automated bench top devices. Hamilton Storage, the subsidiary of Hamilton Robotics, is an innovative manufacturer and distributor of robotic freezers and benchtop devices to support laboratory automation. We are seeking a Field Service Engineer III in the Northeast based near a major airport.
Qualifications
The Opportunity
The Field Service Engineer is a position based out of Des Moines, IA and will be responsible for all Field Service activities servicing Hamilton Storage instruments.
The FSE shall identify, analyze, and repair field failures. On a typical day, the Engineer, Field Service:
  • Configures, troubleshoots, and maintains products and equipment
  • Identifies, analyzes, and repairs product failures.
  • Has solid knowledge of the organization's products and services
  • Provides onsite and remote technical support to our customers

The Role:
  • Provides remote support via phone, e-mail, and computer
  • Provides on-site field service, repairs, and quality checks
  • Troubleshoots electrical to the circuit board level
  • Troubleshoots mechanical to the component level
  • Builds strong professional working relationships with customers and companies
  • Follows laboratory safety practices as defined by the Company and/or the customers' site safety code
  • Responsible for learning, knowing, and adhering to department and company standards and procedures
  • Clearly and accurately completes documentation on time by utilizing D365 to write Service Reports, RMAs, and Postproduction Complaints
  • Shares knowledge with others using provided forum applications.
  • Mentors new FSEs by joining them in the field following initial training sessions to build skillsets and professional confidence.
  • 25% day travel within local area and Mid-west travel up to 50% outside local area.

Education/Experience
Essential Skills & Experience
  • A high level of self-motivation to assist customers and service people to overcome any problems that they may have which relate to our instruments in a timely manner
  • Expert in automation
  • Excellent communication skills, which are appropriate for a customer-facing role
  • Hardworking and enthusiastic with exceptional attention to detail
  • Make decisions and act for customers based on knowledge and experience
  • Capable of working under pressure without compromise
  • Capable of working independently and in a team
  • Must be able to travel and be flexible subject to Business requirements
  • Position requires exerting up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time
  • Willingness to work additional hours and the flexibility to work overtime as and when required

Education and Experience or Equivalent
  • 2 + years of field service experience. Experience in the Biomedical field is an advantage.
  • A.S. or B.S. in engineering or similar discipline, or equivalent experience as determined by department manager
  • Experience in automation, robotics, or similar fields, is essential.
  • Experience working with customers in the life science/clinical/pharmaceutical field would be an advantage
  • Being fluent in English is required.

About Hamilton
Additional Information
  • Diverse portfolio of exciting and innovative design projects
  • Tremendous opportunities for professional growth
  • Commitment to sustainable design
  • Competitive compensation
  • Excellent benefits package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and more
  • Drug-free workplace

The base salary range for this position is $85,000 to $95,000 per annum. The final salary offer will be determined based on a variety of factors, including the candidate's relevant experience, specialized skills, and professional qualifications.
It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

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