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Scholastic Customer Service Remote Jobs in Rochester, NH

Hello Sunshine Travels

Customer Service

Portsmouth, NH · Remote

$16.25 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

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How much do scholastic customer service remote jobs pay per hour?

As of May 29, 2026, the average hourly pay for scholastic customer service remote in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Scholastic Customer Service Remote representative, and why are they important?

To thrive as a Scholastic Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer service software (such as Zendesk or Salesforce), email systems, and ticketing tools is typically required. Patience, empathy, and the ability to work independently make someone stand out in this role. These skills and qualities are important to ensure prompt, accurate assistance to customers and maintain a positive brand reputation while working remotely.

How does the remote Scholastic Customer Service role collaborate with other departments to resolve customer issues?

As a remote Scholastic Customer Service representative, you’ll frequently work with teams across fulfillment, sales, and technical support to address customer inquiries and resolve issues. While most communication happens via email, chat, or internal ticketing systems, you’ll also participate in scheduled virtual meetings to coordinate solutions and share feedback. Building strong relationships with these teams is essential for efficiently resolving escalated cases and ensuring a positive customer experience. Being proactive and clear in your communication will help you navigate the remote work setting and collaborate effectively.

What does a Scholastic Customer Service Remote representative do?

A Scholastic Customer Service Remote representative assists customers with orders, product inquiries, and account issues via phone, email, or chat from a remote location. They help resolve problems, provide information about Scholastic’s books and educational products, and ensure a positive experience for every customer. This role requires strong communication skills, patience, and the ability to navigate company systems to support both parents and educators.

What is the difference between Scholastic Customer Service Remote vs Scholastic Technical Support Remote?

AspectScholastic Customer Service RemoteScholastic Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentRemote, customer-focused interactionsRemote, technical issue resolution
Employer & Industry UsageEducational publishing company, ScholasticEducational publishing company, Scholastic
Common Search & ComparisonCustomer service roles in education publishingTechnical support roles in education publishing

Scholastic Customer Service Remote focuses on assisting customers with inquiries about products and orders, while Scholastic Technical Support Remote handles technical issues related to digital platforms and e-learning tools. Both roles require strong communication skills and are based remotely within the same industry, but they serve different functions within Scholastic's operations.

What are popular job titles related to Scholastic Customer Service Remote jobs in Rochester, NH? For Scholastic Customer Service Remote jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Scholastic Customer Service Remote jobs in Rochester, NH look for? The top searched job categories for Scholastic Customer Service Remote jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Scholastic Customer Service Remote jobs? Cities near Rochester, NH with the most Scholastic Customer Service Remote job openings:
Scholastic Customer Service Remote jobs near you

Customer Service

Hello Sunshine Travels

Portsmouth, NH • Remote

$16.25 - $22.25/hr

Other

Posted 13 days ago

Job description

About the job Customer Service
Customer Service Representative Travel Industry
Remote | Flexible Schedule |
About the Role:
We're looking for an enthusiastic and detail-oriented Customer Service Representative to join our growing travel team! In this role, you'll provide world-class service to clients before, during, and after their trips ensuring every traveler has a smooth, memorable experience.
Responsibilities:

  • Communicate with clients via phone, email, or chat to assist with travel inquiries and bookings.
  • Provide quotes, itineraries, and travel recommendations based on client preferences.
  • Handle changes, cancellations, and special requests with professionalism and care.
  • Maintain accurate client profiles and documentation.
  • Collaborate with travel vendors, cruise lines, and resorts to resolve issues efficiently.
  • Follow up with clients post-travel to ensure satisfaction and encourage referrals.
  • Stay current on promotions, destinations, and supplier policies.
  • Support the sales and travel advisor team by ensuring excellent client experience.
Qualifications:
  • Strong communication and problem-solving skills.
  • Customer service or hospitality experience preferred (travel industry a plus!).
  • Self-motivated and organized, with attention to detail.
  • Comfortable working remotely and managing multiple clients at once.
  • Proficient in using online tools and booking platforms (training provided).
  • Passion for travel and helping others create unforgettable memories!
Perks:
  • Full training and certification programs provided.
  • Flexible work-from-home schedule.
  • Access to travel discounts and exclusive perks.
  • Growth opportunities and performance bonuses.

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