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Permanent Remote Call Monitoring Jobs in Rochester, NH

Mallory Portraits

Remote Phone Sales

Portsmouth, NH · Remote

$51K - $80K/yr

Reliable remote work setup: hard-wired internet with backup, dedicated home office, corded headset, dual monitors How we sell One-call close model. Every call ends with a booked session and deposit ...

Mallory Portraits

Outbound Phone Sales

Portsmouth, NH · Remote

$66K - $84K/yr

... call 30 was a tough one * Comfort following a sales script and being coached * Reliable remote work setup: hard-wired internet with backup, dedicated home office, corded headset, dual monitors ...

Allen Roche Group

Be Seen First

Marketing Technology & Web Specialist

Portsmouth, NH · Remote

$55K - $62K/yr

This is a permanent, internal agency position. We are strictly not looking for contractors or ... You are completely comfortable jumping on a video call or picking up the phone to coordinate with ...

New

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Permanent Remote Call Monitoring information

See Rochester, NH salary details

$10

$16

$24

How much do permanent remote call monitoring jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for permanent remote call monitoring in Rochester, NH is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between Permanent Remote Call Monitoring vs Remote Customer Service Representative?

AspectPermanent Remote Call MonitoringRemote Customer Service Representative
CredentialsTypically requires call monitoring or quality assurance certificationsUsually requires customer service or communication skills, sometimes certifications in specific industries
Work EnvironmentRemote, focused on monitoring and evaluating callsRemote, focused on assisting customers via calls or chat
Employer & IndustryCall centers, quality assurance firms, customer service departmentsCustomer service, retail, tech support across various industries

Permanent Remote Call Monitoring involves evaluating and ensuring call quality remotely, often requiring specific certifications. Remote Customer Service Representatives directly assist customers, focusing on support and problem-solving. While both roles are remote and industry-related, their core functions differ: monitoring vs. direct customer interaction.

What is a Permanent Remote Call Monitoring job?

A Permanent Remote Call Monitoring job involves listening to and evaluating customer service or sales calls from a remote location on a long-term basis. The main goal is to assess call quality, ensure compliance with company standards, and provide feedback to improve customer interactions. These professionals use specialized software to access recorded or live calls, document their observations, and sometimes report findings to management. This role is often fully remote and can be full-time or part-time, depending on the employer's needs. It requires attention to detail, good communication skills, and a strong understanding of customer service protocols.

What are some common challenges faced by professionals in Permanent Remote Call Monitoring roles, and how can they be managed?

Permanent Remote Call Monitoring professionals often navigate challenges such as maintaining consistent attention to detail during lengthy call reviews and adapting to evolving company protocols. Working remotely can also make it harder to communicate quickly with team members or receive immediate feedback. To manage these challenges, it's important to establish a structured daily routine, leverage digital collaboration tools for team communication, and regularly review updated guidelines. Staying proactive about feedback and participating in virtual team check-ins can also help maintain quality and foster a sense of connection.

What are the key skills and qualifications needed to thrive as a Permanent Remote Call Monitoring Specialist, and why are they important?

To thrive as a Permanent Remote Call Monitoring Specialist, you need strong analytical abilities, attention to detail, and experience in quality assurance, typically supported by a background in customer service or call center operations. Familiarity with call monitoring software, CRM systems, and reporting tools is essential, and certifications in quality assurance or call center management can be advantageous. Exceptional communication, objectivity, and problem-solving skills help you provide constructive feedback and foster continuous improvement. These skills ensure that customer interactions meet company standards, driving customer satisfaction and operational excellence in a remote environment.
What are popular job titles related to Permanent Remote Call Monitoring jobs in Rochester, NH? For Permanent Remote Call Monitoring jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Permanent Remote Call Monitoring jobs in Rochester, NH look for? The top searched job categories for Permanent Remote Call Monitoring jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Permanent Remote Call Monitoring jobs? Cities near Rochester, NH with the most Permanent Remote Call Monitoring job openings:
Permanent Remote Call Monitoring jobs near you
Remote Phone Sales

Remote Phone Sales

Mallory Portraits

Portsmouth, NH • Remote

$51K - $80K/yr

Full-time

Posted 15 days ago

Job description

Mallory Portraits | Fully Remote - All US| Full-Time, M-F
About


Mallory Portraits is a luxury portrait studio in Portsmouth, NH. We're hiring outbound phone sales closers to book our studio calendar from a steady flow of warm leads.



Benefits (after 60 days)


  • Internet reimbursement
  • Paid time off - 80 hours
  • Paid volunteer time - 2 days (16 hours)
  • Healthcare stipend - $250
  • Holiday Pay - 5 days of studio closure - if applicable
  • 3 holidays paid at time and a half - if applicable

What we're looking for


  • 3+ years of high-volume outbound phone sales, appointment setting, or booking specialist experience
  • 100+ dials per day with weekly or monthly quotas
  • Proven one-call closing ability
  • You get the deposit on the first call, not the fifth
  • A track record you can name in numbers: close rates, conversion rates, show rates, bookings per week
  • A warm, confident phone sales voice that holds up at call 80 when call 30 was a tough one
  • Comfort following a sales script and being coached
  • Reliable remote work setup: hard-wired internet with backup, dedicated home office, corded headset, dual monitors

How we sell

One-call close model. Every call ends with a booked session and deposit, or it's the next call. Warm leads, real objections, and voicemails handled in real time. Top performers book 30+ sessions per week.


Compensation


Base hourly plus tiered performance bonuses (daily, weekly, monthly, quarterly):

  • Most bookers earn $66,500-$84,500 once they hit their rhythm
  • Top performers exceed $85,000+
  • Surprise spiffs and team bonuses throughout the year
Training


One week of paid remote training including video training, live shadowing one of our top closers, systems, script, and objection drills. Week 2 you're live on the phones with your manager coaching in real time.


This role is probably not a fit if

  • Your sales process relies on follow-up calls, nurture sequences, or multi-touch cycles
  • Your recent sales work has been consultative, relationship-based, or inbound only
  • You haven't carried a quota in the last year
  • High-volume repetition drains you rather than energizes you

The best phone closers on our team have something in common: they believe that what we do matters. A Mallory Portraits portrait experience becomes a family heirloom that outlives all of us. If you want to sell something that makes a lasting impact, we'd love to meet you.