Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers ...
Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers ...
Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers ...
Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers ...
Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers ...
Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers ...
Service BDC Representative, Auto Dealership
Portsmouth, NH · On-site
$24/hr
Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers ...
Service BDC Representative, Auto Dealership
Portsmouth, NH · On-site
$24/hr
Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers ...
Call Center Bank Specialist
Concord, NH · On-site
$21.60 - $25.50/hr
... customer service support experience preferred * Ability to communicate professionally using various communication channels including telephone, email and online chat * Ability to listen, receive and ...
Quick apply
Call Center Bank Specialist
Concord, NH · On-site
$21.60 - $25.50/hr
... customer service support experience preferred * Ability to communicate professionally using various communication channels including telephone, email and online chat * Ability to listen, receive and ...
Customer Service Agent
Concord, NH · On-site
$18 - $23.40/hr
Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. * Share ... ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and ...
Customer Service Agent
Concord, NH · On-site
$18 - $23.40/hr
Handle advanced inbound calls, real-time chat, and emails, and proactive outbound calls. * Share ... ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and ...
Customer Service / Dispatch
Alton, NH · On-site
Customer Service Representative (CSR) Location: Alton NH office Employment Type: Full-Time ... Respond to customer inquiries via phone, email, chat, and social media in a professional and timely ...
Quick apply
Customer Service / Dispatch
Alton, NH · On-site
Customer Service Representative (CSR) Location: Alton NH office Employment Type: Full-Time ... Respond to customer inquiries via phone, email, chat, and social media in a professional and timely ...
Customer Service / Dispatch
Alton, NH · On-site
$22 - $25/hr
Customer Service Representative (CSR) Location: Alton NH office Employment Type: Full-Time ... Respond to customer inquiries via phone, email, chat, and social media in a professional and timely ...
Customer Service / Dispatch
Alton, NH · On-site
$22 - $25/hr
Customer Service Representative (CSR) Location: Alton NH office Employment Type: Full-Time ... Respond to customer inquiries via phone, email, chat, and social media in a professional and timely ...
Customer Service / Dispatch
Alton, NH · On-site
$22 - $25/hr
Customer Service Representative (CSR) Location: Alton NH office Employment Type: Full-Time ... Respond to customer inquiries via phone, email, chat, and social media in a professional and timely ...
Customer Service / Dispatch
Alton, NH · On-site
$22 - $25/hr
Customer Service Representative (CSR) Location: Alton NH office Employment Type: Full-Time ... Respond to customer inquiries via phone, email, chat, and social media in a professional and timely ...
Customer Service
$22.70/hr
Customer Service Position Type: Temp-to-Hire Openings: 3 Positions Available Shift Options: * 1st Shift: 6:30 AM - 2:30 PM * 1st Shift: 8:00 AM - 4:30 PM Pay Rate: $22.70 per hour Position Overview ...
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Customer Service
$22.70/hr
Customer Service Position Type: Temp-to-Hire Openings: 3 Positions Available Shift Options: * 1st Shift: 6:30 AM - 2:30 PM * 1st Shift: 8:00 AM - 4:30 PM Pay Rate: $22.70 per hour Position Overview ...
Customer Service
$22.70/hr
Customer Service Position Type: Temp-to-Hire Openings: 3 Positions Available Shift Options: * 1st Shift: 6:30 AM - 2:30 PM * 1st Shift: 8:00 AM - 4:30 PM Pay Rate: $22.70 per hour Position Overview ...
Quick apply
Customer Service
$22.70/hr
Customer Service Position Type: Temp-to-Hire Openings: 3 Positions Available Shift Options: * 1st Shift: 6:30 AM - 2:30 PM * 1st Shift: 8:00 AM - 4:30 PM Pay Rate: $22.70 per hour Position Overview ...
Customer Service
$16 - $21.75/hr
If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...
Quick apply
Customer Service
$16 - $21.75/hr
If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...
Customer Service
$22.70/hr
Customer Service Position Type: Temp-to-Hire Openings: 3 Positions Available Shift Options: * 1st Shift: 6:30 AM - 2:30 PM * 1st Shift: 8:00 AM - 4:30 PM Pay Rate: $22.70 per hour Position Overview ...
Quick apply
Customer Service
$22.70/hr
Customer Service Position Type: Temp-to-Hire Openings: 3 Positions Available Shift Options: * 1st Shift: 6:30 AM - 2:30 PM * 1st Shift: 8:00 AM - 4:30 PM Pay Rate: $22.70 per hour Position Overview ...
Customer Service
$15.25 - $20.75/hr
If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...
Quick apply
Customer Service
$15.25 - $20.75/hr
If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: * A commitment to ...
Customer Service Representitive
Hooksett, NH · On-site
$15.75 - $21.50/hr
You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they call in, order online, or stop by the store. What You'll Do: * Greet customers in person and ...
Customer Service Representitive
Hooksett, NH · On-site
$15.75 - $21.50/hr
You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they call in, order online, or stop by the store. What You'll Do: * Greet customers in person and ...
Customer Service Representitive
Hooksett, NH · On-site
$15.75 - $21.50/hr
You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they call in, order online, or stop by the store. What You'll Do: * Greet customers in person and ...
Customer Service Representitive
Hooksett, NH · On-site
$15.75 - $21.50/hr
You'll be the face (and voice!) of Domino's, ensuring our customers receive top-notch service whether they call in, order online, or stop by the store. What You'll Do: * Greet customers in person and ...
Customer Service Representative (CSR)
Chichester, NH · On-site
$14.75 - $20/hr
Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...
Customer Service Representative (CSR)
Chichester, NH · On-site
$14.75 - $20/hr
Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...
Customer Service Specialist
Stratham, NH · On-site
$19/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...
Customer Service Specialist
Stratham, NH · On-site
$19/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...
Customer Service Specialist
$18 - $23.75/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...
Customer Service Specialist
$18 - $23.75/hr
Customer Service Specialists are tasked with achieving excellent customer service, while ... Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 ...
Customer Care Representative Part-Time (Bank) / onsite
Parsonsfield, ME · On-site
$15 - $20.50/hr
... chat, text, or other communication methods. * The incumbent will be proficient in the servicing of ... Maintain the online new account process, ensuring compliance with all necessary regulations.
Customer Care Representative Part-Time (Bank) / onsite
Parsonsfield, ME · On-site
$15 - $20.50/hr
... chat, text, or other communication methods. * The incumbent will be proficient in the servicing of ... Maintain the online new account process, ensuring compliance with all necessary regulations.
Online Chat Customer Service information
See Rochester, NH salary details
$9.65 - $11.16
2% of jobs
$11.16 - $12.68
4% of jobs
$12.68 - $14.20
11% of jobs
$15.04 is the 25th percentile. Wages below this are outliers.
$14.20 - $15.72
15% of jobs
The median wage is $17.12 / hr.
$15.72 - $17.24
20% of jobs
$17.24 - $18.76
15% of jobs
$19.80 is the 75th percentile. Wages above this are outliers.
$18.76 - $20.28
13% of jobs
$20.28 - $21.79
7% of jobs
$21.79 - $23.31
6% of jobs
$23.31 - $24.83
4% of jobs
$24.83 - $26.35
3% of jobs
$9
$18
$26
How much do online chat customer service jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for online chat customer service in Rochester, NH is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.
What are the biggest challenges Online Chat Customer Service representatives face when handling multiple customer conversations simultaneously?
One of the primary challenges for Online Chat Customer Service representatives is efficiently managing several chat sessions at once without compromising the quality of support. This requires strong multitasking skills, attention to detail, and the ability to quickly switch contexts between different customer issues. Representatives often use predefined templates and knowledge bases to maintain consistency and speed, but must also personalize responses to address specific customer needs. Staying organized and calm under pressure is key to ensuring that all customers receive timely and accurate assistance.
What is the difference between Online Chat Customer Service vs Call Center Customer Service?
| Aspect | Online Chat Customer Service | Call Center Customer Service |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; customer service skills |
| Work Environment | Remote or office-based, online platform | Call center, often office-based or remote |
| Communication Mode | Text-based chat | Voice calls |
| Industry Usage | Retail, tech support, e-commerce | Telecommunications, retail, finance |
Online Chat Customer Service and Call Center Customer Service both require strong communication skills and customer-focused credentials. The main difference lies in their communication mode: online chat involves text-based interactions, while call center roles are voice-based. Both roles are prevalent across various industries, with online chat often suited for remote work and quick responses, whereas call centers may involve more direct voice engagement.
What are the key skills and qualifications needed to thrive as an Online Chat Customer Service Representative, and why are they important?
To thrive as an Online Chat Customer Service Representative, you need strong written communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Salesforce is typically required. Patience, empathy, and the ability to multitask efficiently help you stand out in this role. These skills and qualities are crucial for delivering timely, accurate support and building positive customer experiences in a digital environment.
What are online chat customer service representatives?
Online chat customer service representatives are professionals who assist customers through live chat platforms on websites or apps. They answer questions, resolve issues, and provide information about products or services in real time. Their main goal is to ensure customer satisfaction by offering prompt and effective support without the need for phone calls. These representatives must have excellent communication skills, be tech-savvy, and often manage multiple conversations at once.
What are popular job titles related to Online Chat Customer Service jobs in Rochester, NH? For Online Chat Customer Service jobs in Rochester, NH, the most frequently searched job titles are:
What job categories do people searching Online Chat Customer Service jobs in Rochester, NH look for? The top searched job categories for Online Chat Customer Service jobs in Rochester, NH are:
What cities near Rochester, NH are hiring for Online Chat Customer Service jobs? Cities near Rochester, NH with the most Online Chat Customer Service job openings:
$24/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 5 days ago
Job description
Top Ford Dealership in New England is looking for qualified candidates to add to our Service BDC team! We receive a high volume of calls, leads and online chats and need help keeping up with them all.
Experience in BDC is welcomed but not required. Will train the right person. We are looking for someone who is reliable, self-motivated and upbeat to add to our team. This is a fast paced environment, so multitasking and being coachable is a must! Our team handles all of the inbound service calls for the dealership, answers service leads and communicate with customers on the online chat. Must be comfortable speaking on the phone with customers, as well as writing email/texts.
This is a full-time position and must be able to work weekends and some closing shifts (6pm).Â
Pay: $24.00 per hour
Responsibilities and Duties
- Communicate with service customers by phone, internet, email and text.
- Comfortable phone skills.
- Schedule appointments for our busy service team.
- Confirm next day service appointments.
- Reach out to customers with recalls to schedule their appointment.
Qualifications and Skills
- Experience in a BDC environment
- Phone and Computer Skills
- Reliable transportation with a valid drivers license
- Pre-Employment drug test.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
About Portsmouth Ford Lincoln Mercury
Sourced by ZipRecruiter
Industry
Retail
Company size
11 - 50 Employees
Headquarters location
Portsmouth, NH, US
Year founded
1917