Welcome to Fairfield Inn & Suites San Antonio NE/Schertz, Texas located right off IH35 N exit 175. You will find exactly what you need in our 117 comfortable rooms with larger, family sized suites available. All standard rooms have a microwave and refrigerator for your convenience. Randolph Air Force Base is easily accessible from Fairfield Inn & Suites San Antonio NE/Schertz and we also provide convenient access to San Antonio International Airport, the Alamo and the Downtown San Antonio/River Walk area. Visitors can shop till they drop at the Tanger & Premium Outlets in San Marcos just 25 minutes North of our hotel. Come join the fun at Schlitterbahn Water Park, Six Flags Fiesta Texas, SeaWorld, Retama Park, Natural Bridge Caverns or explore the Gruene Historic District.
We have an exciting opportunity to join our team as a Hotel Assistant General Manager.
The Assistant General Manager (AGM) supports the General Manager in overseeing all aspects of hotel operations, ensuring smooth day-to-day functions and exceptional guest experiences. The AGM acts as a key leader, managing staff, handling guest relations, and contributing to the hotel's financial and operational success.
Key Responsibilities:
Assisting the General Manager in managing daily operations across all departments (front desk, housekeeping, maintenance,etc.).
- Recruiting, training, scheduling, and supervising hotel staff, ensuring high performance and a positive work environment.
- Addressing guest concerns, handling complaints, and striving to exceed guest expectations to maintain high levels of satisfaction
- Assisting with budget management, financial planning, and cost control to improve profitability.
- Maintaining high standards of service, cleanliness, and safety throughout the hotel.
- Ensuring adherence to all relevant health, safety, and legal regulations.
- Providing support to the General Manager with administrative tasks and implementing policies.
Skills and Qualifications:
- Strong leadership and team management skills.
- Excellent verbal and written communication skills.
- Exceptional customer service and problem-solving abilities.
- Strong organizational, time management, and multitasking abilities.
- Understanding of financial management principles.
- In-depth knowledge of hotel operations and industry best practices.
- Proven experience in a supervisory or managerial role within the hospitality industry.
At GF we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation plus a great culture.
GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. GF's expertise includes but is not limited to Sales & Marketing, Food & Beverage, Revenue Strategy, Information Technology, Human Resources and a complete Accounting System.Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, BestWestern, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.
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