ZipRecruiter

Log In

1

Scheduling Operations Associate Jobs in Norwich, CT

Lowe's

Operations Supervisor Day

Plainfield, CT

Your Impact The Operations Supervisor is primarily responsible for supervising a high performing ... that associates are executing assigned tasks accurately and as scheduled * Determines the daily ...

Lowe's

Operations Supervisor Weekend

Plainfield, CT · On-site

... that associates are executing assigned tasks accurately and as scheduled Determines the daily ... operations, safety issues, and bottlenecks Participates in the process of hiring talented ...

Ulta Beauty, Inc.

Operations Manager

Waterford, CT

The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for ... Leverage store forecast and payroll budgets to support with store scheduling needs and communicate ...

Ulta Beauty, Inc.

Operations Manager

Waterford, CT

The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for ... Leverage store forecast and payroll budgets to support with store scheduling needs and communicate ...

Ulta Beauty

Operations Manager

Waterford, CT · On-site

The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for ... Leverage store forecast and payroll budgets to support with store scheduling needs and communicate ...

Burlington

Operations/Service Manager III

Carolina, RI

$21.50 - $28.65/hr

You will serve as a role model for store associates, demonstrating and reinforcing the company ... Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays ...

New

next page

Showing results 1-20

All JobsScheduling Operations Associate JobsScheduling Operations Associate Jobs in Norwich, CT

Scheduling Operations Associate information

See Norwich, CT salary details

$11

$26

$53

How much do scheduling operations associate jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for scheduling operations associate in Norwich, CT is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $30.34 per hour, depending on experience, location, and employer.

What does an operations associate do?

An operations associate is responsible for supporting the daily functions of a company's operations, such as coordinating schedules, managing data, and ensuring processes run smoothly. They often use tools like spreadsheets and scheduling software and may need strong organizational and communication skills.

What is the difference between Scheduling Operations Associate vs Scheduling Coordinator?

AspectScheduling Operations AssociateScheduling Coordinator
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in office administrationHigh school diploma; experience in scheduling or administrative roles often preferred
Work EnvironmentOffice setting, often supporting operations teamsOffice environment, coordinating schedules across departments or clients
Employer & Industry UsageUsed in healthcare, logistics, and corporate sectorsCommon in healthcare, education, and corporate sectors
Primary FocusManaging scheduling operations, data entry, and supporting workflowOrganizing and coordinating schedules, communicating with stakeholders

The main difference between a Scheduling Operations Associate and a Scheduling Coordinator lies in their scope of responsibilities. The Associate typically focuses on supporting operational workflows and data management, while the Coordinator emphasizes organizing and communicating schedules across teams or clients. Both roles require similar credentials and are found in various industries, but their specific duties and focus areas differ slightly.

What is the 3 month rule for jobs?

The 3 month rule in the context of a Scheduling Operations Associate typically refers to a probationary period of three months during which employee performance and fit are evaluated. This period often determines whether the employee continues in the role or receives additional training and support. It is a common practice to ensure new hires meet job expectations before permanent employment is confirmed.

What are the job duties of a scheduler?

A Scheduling Operations Associate is responsible for creating and managing schedules for staff, equipment, or resources to ensure efficient operations. They coordinate with team members, update schedules as needed, and use scheduling software or tools to maintain accuracy and timeliness.

What does a Scheduling Operations Associate do?

A Scheduling Operations Associate is responsible for coordinating and managing schedules for employees, resources, or services within an organization. Their tasks often include organizing appointments, maintaining calendars, ensuring efficient use of time and resources, and communicating with relevant stakeholders to avoid conflicts or overlaps. They use scheduling software and tools to monitor and adjust schedules as needed, helping to streamline operations and improve productivity. This role requires strong organizational, communication, and problem-solving skills.

What is scheduling operations?

Scheduling operations involves planning and coordinating the timing of tasks, appointments, or resources to ensure efficient workflow. In a Scheduling Operations Associate role, this includes managing schedules, using tools like calendar software, and ensuring timely completion of activities to optimize productivity.

What are the key skills and qualifications needed to thrive as a Scheduling Operations Associate, and why are they important?

To thrive as a Scheduling Operations Associate, you need strong organizational skills, attention to detail, and experience in scheduling or administrative roles, often supported by a bachelor’s degree. Familiarity with scheduling software (such as Microsoft Outlook, Google Calendar, or workforce management systems) and proficiency in Excel are typically required. Excellent communication, problem-solving abilities, and adaptability help you manage shifting priorities and coordinate effectively with teams. These skills ensure efficient operations, minimize scheduling conflicts, and support smooth business workflows.

What are some common challenges faced by Scheduling Operations Associates and how can they be managed?

Scheduling Operations Associates often encounter challenges such as managing last-minute changes, balancing multiple priorities, and coordinating across departments to avoid conflicts. Effective communication, adaptability, and strong organizational skills are essential for success in this role. Utilizing scheduling software and maintaining open channels with stakeholders can help manage these challenges and ensure smooth operations.
What job categories do people searching Scheduling Operations Associate jobs in Norwich, CT look for? The top searched job categories for Scheduling Operations Associate jobs in Norwich, CT are:
What cities near Norwich, CT are hiring for Scheduling Operations Associate jobs? Cities near Norwich, CT with the most Scheduling Operations Associate job openings:
Scheduling Operations Associate jobs near you
Infographic showing various Scheduling Operations Associate job openings in Norwich, CT as of June 2026, with employment types broken down into 1% As Needed, 64% Full Time, 32% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $54,674 per year, or $26.3 per hour.
Docketly Coverage Operations Specialist-Remote

Docketly Coverage Operations Specialist-Remote

ABC Legal Services

Carolina, RI • Remote

$20 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Docketly Remote Full-time $20-$22/hour 

Close the coverage gap. Every hearing, every day. 

When a law firm needs an attorney in a courtroom on short notice, Docketly delivers, and you're the person who makes that happen. As an Operations Associate on our Coverage team, you own a live book of court hearings and work the phones, texts, and email to lock in attorney coverage before the clock runs out. The job is part dispatcher, part closer, part account manager: fast, measurable, and never boring. 

This isn't a role where you wait for work to come to you. You'll negotiate fees in real time, make confident calls under pressure, and keep hearings on track and clients in the loop, all while protecting the numbers that keep the business healthy. 

About Docketly 

Docketly, a sister company to ABC Legal Services, is a fast-growing legal-tech company based in Longmont, Colorado. For the creditors' rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By pairing our proprietary software with a nationwide network of attorneys, we've redefined what's possible in legal support services, and we're growing fast. 

What you'll do 

  • Secure coverage on a deadline. Own a portfolio of open court hearings and work them daily by phone, text, and email to get the right attorney committed before the hearing date. 
  • Negotiate fees in real time. Hold your position on price, handle counteroffers, and extend above-standard offers when a market is tight, always protecting margin while getting to yes. 
  • Triage a fast-moving pipeline. Prioritize competing hearings, make sound judgment calls quickly, and explain your reasoning clearly to your team. 
  • Manage the curveballs. Handle last-minute changes, cancellations, and urgent coverage gaps with a solutions-first mindset. 
  • Onboard and support attorneys. Walk new attorneys through how Docketly works, answer their questions, and be their go-to contact so they keep saying yes. 
  • Keep clients in the loop. Update law firms on hearing status to build trust and head off surprises. 
  • Keep your data clean. Log activity, confirm assignments, and keep your pipeline accurate. Your numbers tell your story. 
  • Make the system better. Spot recurring coverage gaps and bring ideas to daily huddles and team meetings. 

What success looks like 

You'll be measured on clear, daily metrics: how fast hearings get covered, how few get dropped, how efficiently you work your book, and how well we hold to cost targets. If you like a scoreboard and a number to beat, you'll feel at home. If you'd rather not be measured, this isn't the role. 

A day in this role 

No two days are identical, but the rhythm is steady. You start the morning on your highest-priority open hearings, calling, texting, and emailing attorneys to lock in coverage before court. Midday, you triage new and at-risk hearings, negotiate fees when a market is tight, and keep law-firm clients updated on status. Throughout the day you onboard new attorneys, resolve scheduling and conflict issues as they surface, and keep your records clean. You close out by setting up tomorrow's coverage and handing off anything still in motion. It's on-site in Longmont, Monday through Friday, alongside a coverage-operations team that solves problems together. 

What we're looking for 

Required 

  • 1+ year in a role requiring high-volume phone outreach or direct negotiation. Examples: inside sales, SDR/BDR, account management, collections, dispatch, scheduling, or high-touch customer service. 
  • Comfortable and efficient on the phone, with strong verbal and written communication. 
  • Genuinely organized. You manage many open items at once without letting anything slip. 
  • Calm and decisive under deadline pressure; you make the call and keep moving. 
  • Tech-comfortable and quick to learn new platforms. 
  • High school diploma or equivalent. 

Preferred (nice to have, not required) 

  • Experience in staffing, dispatch, gig-platform operations, or a high-volume call-center/outbound environment. 
  • A track record of hitting or exceeding KPIs in a metrics-driven role. 
  • Familiarity with CRM or scheduling tools. 
  • Exposure to legal, court, or collections operations. 
  • Comfortable on Mac OS and Google Workspace. 

Core skills 

  • Scheduling and calendar coordination 
  • High-volume phone, text, and email communication 
  • Negotiation and objection handling 
  • Customer service and relationship management 
  • Pipeline / case management and prioritization 
  • Data entry and CRM / ticketing systems 
  • Attention to detail and multitasking under deadlines 
  • Problem-solving and conflict resolution 

You'll thrive here if you've worked in... 

Inside sales, SDR/BDR, account management, collections, high-volume call centers or outbound sales, staffing, dispatch, or gig-platform operations. Anywhere speed, persistence, and relationship-building were the job, and you picked up the phone, hit a quota, and solved problems under pressure. 

Compensation & benefits 

Pay: $20-$22 per hour (this is the full hourly range; there is no sales commission).  Your starting rate depends on experience. 

Growth, not commission: We promote from within. Strong Operations Associates move up a defined ladder toward senior specialist and supervisor roles as they build their track record. 

Benefits: 

  • Health, Dental, and Vision Insurance 
  • 401(k) with Company Matching 
  • Paid Time Off 
  • 7 Paid Company Holidays 
  • 4 Floating Holidays per Year 
  • Life Insurance and AD&D Insurance 
  • Long-Term Disability 
  • Health Care Reimbursement Flexible Spending Account (FSA) 
  • Dependent Care Flexible Spending Account 
  • Employee Assistance Program (EAP) 
  • Pet Insurance 

Schedule & location 

  • Schedule: Monday-Friday, 8:00 AM-5:00 PM (Mountain Time) 
  • Location: Remote (North Carolina)
  • Job type: Full-time 

Why Docketly 

You'll join a collaborative, supportive team that runs on input and ideas. Daily huddles and team meetings are where we share challenges, brainstorm solutions, and improve how we work. The pace is fast and the standards are high. So is the opportunity to grow with a company that's scaling. 

Docketly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need a reasonable accommodation to participate in the application or interview process, let us know.

Apply