About Total Care Connectย
Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding regions. We support health plans, health systems, and value-based organizations by reaching members where they are โ in their homes and communities โ to improve access, close care gaps, and reduce avoidable utilization.ย
As a tech-enabled, field-based care delivery organization, our teams provide a range of services including preventive care, chronic condition support, transition-of-care visits, member engagement, and navigation. We operate with a focus on high-quality member experience, operational excellence, and coordinated care across clinical and administrative teams.ย
Benefits package:ย Health, dental, vision insurance; paid time off; 401(k)/retirement; disability
Job Summaryย ย ย ย
The Schedule Coordinatorโ Healthcare focuses on coordinating patient appointments with medical staff, confirming visits, and ensuring patients have access to necessary transportation. This role manages schedules for healthcare providers and supports patients throughย timelyย communication, reminders, and logisticalย assistance. The Dispatcher ensures smooth operations, high patient satisfaction, andย accurateย record-keeping. Strong organizational, communication, and problem-solving skills are essential.ย
Coreย Responsibilitiesย ย
Schedule and coordinate patient appointments with medical staff, including preventive visits, screenings, and consultations.ย
Confirm upcoming appointments with patients via phone, email, or text, ensuring understanding of time, location, and preparation requirements.ย
Qualificationsย ย
Physical Requirementsย ย
Ability to work at a computer for extended periods.ย
Ability to communicate clearly via phone, email, or video platforms.ย
This employer participates in E-Verify, a program that verifies an employeeโs identity and employment authorization to work in the United States after hire.ย
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