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Schedule Manager Jobs in Raleigh, NC (NOW HIRING)

Civic Credit Union

Workforce Management Scheduler

Raleigh, NC · On-site

$18.25 - $23.50/hr

Creates dynamic staff schedules that align with forecasted call volumes and business objectives ... Trains and mentors team members on workforce management tools and best practices. * Takes ownership ...

East Coast Construction Services

Be Seen First

Assistant Project Manager - Electrical Industrial

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Responsibilities * Assist Project Managers in planning, scheduling, and coordinating all phases of industrial electrical projects. * Prepare and maintain project documentation, including RFIs ...

Bonitz

Project Manager - Cladding

Raleigh, NC · On-site

Manages, evaluates and coordinates payment Tiered-Subcontractors Pay, Schedules and Contracts. * Manages the completion of Punch-list and issuance of the warranty and maintenance files to the GC.

Versar, Inc.

Service Manager

Chapel Hill, NC · On-site

$80K - $100K/yr

Evaluates schedules and work assignments where there are task and resource conflicts * Responsible for the cost, schedule, and technical performance for the facility under the manager's control ...

Fluor

Program Manager

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Site-based Program Manager with strong client and trade partner interface experience, cost and schedule management expertise, and proven client relationship skills across large Life Sciences capital ...

Fluor Corporation

Program Manager

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Site-based Program Manager with strong client and trade partner interface experience, cost and schedule management expertise, and proven client relationship skills across large Life Sciences capital ...

Cambridge Swinerton Builders

Scheduler

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... schedule trainings * Prepare and communicate weekly KPIs for Project and Self-Perform Teams * Assist with reporting scheduling metrics, status, and project health to Project & Division management

Precision Walls

Prefabrication Project Manager

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Project Planning and Scheduling: * Develop comprehensive project plans, including timelines ... Team Management and Coordination: * Lead a multidisciplinary team of engineers, designers ...

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Showing results 41-60

All JobsSchedule JobsSchedule Manager JobsSchedule Manager Jobs in Raleigh, NC

Schedule Manager information

See Raleigh, NC salary details

$29.2K

$63.2K

$143.9K

How much do schedule manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for schedule manager in Raleigh, NC is $63,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $72,400.00 per year, depending on experience, location, and employer.

What is the difference between Schedule Manager vs Project Coordinator?

AspectSchedule ManagerProject Coordinator
Primary RoleOversees project schedules, manages timelines, and ensures deadlines are met.Supports project activities, coordinates tasks, and assists in schedule tracking.
Required CredentialsTypically requires project management certifications or related experience.Often requires organizational or administrative experience; certifications are optional.
Work EnvironmentPrimarily office-based, using scheduling software and project management tools.Office or on-site, collaborating with teams and stakeholders.
Industry UsageCommon in construction, IT, and corporate projects.Widely used across various industries for supporting project teams.

The Schedule Manager focuses on creating, maintaining, and controlling project schedules to ensure timely completion. In contrast, the Project Coordinator provides support and assists in schedule management, often handling administrative tasks. Both roles are essential for project success but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a schedule manager, and why are they important?

To thrive as a Schedule Manager, you need strong organizational abilities, attention to detail, and experience with project management or scheduling, often supported by a relevant degree or equivalent experience. Proficiency in scheduling software like Microsoft Project, Primavera P6, or ERP systems is typically required, along with knowledge of reporting tools. Excellent communication, problem-solving, and time management skills help Schedule Managers coordinate effectively across teams and adapt to changing priorities. These competencies are crucial for ensuring project timelines stay on track and resources are allocated efficiently.

How does a schedule manager typically collaborate with project teams to address last-minute changes or delays?

Schedule Managers play a critical role in maintaining project timelines by closely coordinating with project managers, team leads, and stakeholders. When unexpected changes or delays arise, they facilitate meetings to assess the impact, adjust schedules, and communicate updates to all involved parties. Their ability to quickly analyze dependencies and propose viable alternatives ensures projects stay on track. Effective Schedule Managers also document adjustments and lessons learned to improve future planning processes.

What does a schedule manager do?

A Schedule Manager is responsible for creating, maintaining, and optimizing schedules to ensure projects or operations run smoothly and on time. They coordinate with various teams to allocate resources efficiently, monitor progress, and adjust timelines as needed to meet deadlines. Schedule Managers often use specialized software to track tasks and milestones, anticipate potential delays, and communicate changes to stakeholders. Their work is vital in industries such as construction, manufacturing, and event planning, where time management is critical.

What is the role of a schedule manager?

A schedule manager is responsible for planning, organizing, and overseeing work schedules to ensure timely completion of projects or tasks. They coordinate with team members, use scheduling tools like Microsoft Project or Excel, and monitor progress to optimize productivity and meet deadlines.
What are the most commonly searched types of Schedule jobs in Raleigh, NC? The most popular types of Schedule jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Schedule Manager jobs? Cities near Raleigh, NC with the most Schedule Manager job openings:
Schedule Manager jobs near you
Infographic showing various Schedule Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 32% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,171 per year, or $30.4 per hour.

Workforce Management Scheduler

Civic Credit Union

Raleigh, NC • On-site

$18.25 - $23.50/hr

Full-time

Posted 6 days ago

Job description

Description


CIVIC CULTURE

Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. 


ABOUT THE POSITION

This role will be responsible for ensuring the efficient and effective allocation of resources to meet our call center's service level targets. One will be responsible for forecasting call volumes, creating staffing schedules, monitoring real-time adherence, and analyzing data to optimize workforce productivity. The successful candidate will have a strong analytical mindset, excellent communication skills, and the ability to thrive in a fast-paced environment.


NORMAL DAY-TO-DAY WORK

  1. Analyzes historical call volume data to accurately forecast future trends and staffing needs.
  2. Develops and implement staffing models to ensure service level goals are met.
  3. Creates dynamic staff schedules that align with forecasted call volumes and business objectives.
  4. Adjusts schedules in real-time to address unexpected fluctuations in call volumes.
  5. Monitors key workforce metrics, including service levels, occupancy, adherence, and shrinkage.
  6. Provides actionable insights from performance data to enhance operational efficiency.
  7. Addresses challenges such as surges in call volume or unexpected absenteeism with quick and effective solutions.
  8. Recommends staffing changes or process improvements based on thorough data analysis.
  9. Partners with operations teams to align workforce strategies with business goals.
  10. Trains and mentors team members on workforce management tools and best practices.
  11. Takes ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.

JOB QUALIFICATIONS

Here are a few skills you MUST have to be qualified for this position.

  1. Minimum 4 - 6 years of call center experience.
  2. Experience working with workforce management tools and software (e.g., NICE IEX, Verint, Genesys or similar).
  3. Proven ability to analyze performance data and implement effective workforce solutions.
  4. Strong understanding of workforce metrics such as ASA (Average Speed of Answer), AHT (Average Handle Time), and FTE (Full-Time Equivalent).
  5. Excellent problem-solving skills and the ability to make decisions under pressure.
  6. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
  7. Ability to lift a minimum of 25 lbs. (file boxes, computer printer).
  8. Travel required sometimes.

Here are a few qualities we'd LIKE for you to have to make you more suited for this position.

  1. Experience in financial services or credit unions.
  2. Analytical mindset with proficiency in tools such as Excel, SQL, or BI software for data analysis.
  3. Exceptional communication skills for presenting insights and recommendations to stakeholders.
  4. Ability to adapt quickly to changing demands and provide leadership during high-pressure situations 
  5. Understanding of regulatory compliance and customer service excellence.

CONTACT US

If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:  

Civic Human Resources

3600 Wake Forest Road, Raleigh, NC 27609 

careers@civicfcu.org







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