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Saturday Lock Desk Analyst Jobs (NOW HIRING)

Flash

Service Desk Analyst

Austin, TX · On-site

$55K - $79K/yr

The Service Desk Analyst will manage remote client support by managing inbound Service calls and ... Saturday off) Travel: 0% What You'll Do: * Serve as an escalation point for complex technician ...

ePlus

Service Desk Analyst I

Virginia Beach, VA

$16.83 - $24.04/hr

Tuesday - Saturday 9:00 AM - 6:00 PM EST. As a Service Desk Analyst I, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 1 ...

TriosysIT Inc.

Help Desk Analyst

Harrisburg, PA

$20.25 - $27.75/hr

The Help Desk Analyst performs the skills listed below- Provides technical assistance, support, and ... Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least ...

STI

Help Desk Analyst :: Dauphin County

Dauphin, PA · On-site

$18.25 - $25/hr

The Help Desk Analyst performs the skills listed below- • Provides technical assistance, support ... Saturday work from 8 AM - 12 PM is scheduled for once a quarter and management will give at least ...

TEKsystems

Service Desk Analyst

Westlake, OH

$18 - $23/hr

Two openings are Tuesday-Saturday - 4 pm -12:30 am This is a 24/7 Phone support environment. This role is really more "networking support" than a password reset service desk. With it being third ...

MIDDLESEX COLLEGE

IT Service Desk Analyst

Edison, NJ

$57K/yr

IT Service Desk Analyst SALARY: $57,565.00 Annually OPENING DATE: 6/4/2026 CLOSING DATE: 6/18/2026 ... Tuesday to Friday, 12:00 p.m.-8:00 p.m., Saturday 8:00 a.m.-4:00 p.m. RETIREMENT: Pension Eligible ...

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All JobsSaturday Lock Desk Analyst Jobs

Saturday Lock Desk Analyst information

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$14

$24

$35

How much do saturday lock desk analyst jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for saturday lock desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Saturday Lock Desk Analyst vs Friday Lock Desk Analyst?

AspectSaturday Lock Desk AnalystFriday Lock Desk Analyst
Required credentialsTypically requires mortgage industry knowledge, basic financial certifications preferredSimilar credentials, often with additional experience in loan processing
Work environmentWeekend hours, primarily in mortgage or financial institutionsWeekday hours, same industry setting
Employer usageUsed by lenders to manage weekend loan locks and transactionsUsed by lenders for weekday loan lock management
Comparison intentUnderstanding weekend vs weekday roles in loan lock management

The Saturday Lock Desk Analyst and Friday Lock Desk Analyst roles are similar in industry, credentials, and work environment. The main difference lies in the work schedule, with Saturday roles focusing on weekend loan lock management, while Friday roles handle weekday transactions. Both positions are essential for smooth mortgage operations across different days.

More about Saturday Lock Desk Analyst jobs
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Saturday Lock Desk Analyst jobs near you
Service Desk Analyst

Service Desk Analyst

Flash

Austin, TX • On-site

$55K - $79K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Help us change the way the world parks
Parking isn't just about spaces - it's about creating seamless experiences, sustainable solutions, and smarter cities. At Flash, we're not just thinking about today's parking challenges; we're actively shaping the future of parking + charging. Join us in transforming the way the world parks.
Join Our Flash Team as a Service Desk Analyst!
Flash is looking for a Service Desk Analyst to help deliver on our mission to free consumers from the hassles of everyday travel by making it faster and easier to get where you need to go, so they can focus on the destination.
The Service Desk Analyst will manage remote client support by managing inbound Service calls and emails while providing excellent customer service. The individual will be responsible for the remote configuration, advanced troubleshooting, and support of FLASH onsite products, including parking kiosks and their components, access control gates, license plate recognition cameras/controllers and other product solutions.
At Flash, we empower our employees to innovate, collaborate, and solve impactful challenges. As part of our team, you'll work with cutting-edge technologies, drive meaningful product improvements, and contribute to a customer-first culture in a dynamic, fast-growing company!
Location: Austin HQ, Hybrid, in the office Monday, Wednesday, and Thursday. Sunday and Tuesday are Remote.
Schedule: Sunday-Thursday, with Sunday hours from 9:00 AM-6:00 PM and Monday-Thursday hours from 7:00 AM-4:00 PM (Friday and Saturday off)
Travel: 0%
What You'll Do:
  • Serve as an escalation point for complex technician issues where other troubleshooting has been exhausted.
  • Make any necessary changes to the site configuration to resolve problems and satisfy client expectations.
  • Implement customer rates based on Flash standards.
  • Replicate unexpected behaviors in test environments to identify/validate bugs in Flash software.
  • Document and assign bug severity based on revenue impact.
  • Serve as a liaison between Support and Dev teams.
  • Audit reporting to identify discrepancies and adjust client rates to correct.
  • Investigate and process refunds on behalf of customers.
  • Roll out software upgrades as necessary, managing both business standards and proprietary software.
  • Enter quality information into tickets to appropriately capture data; maintain adherence to Flash Support ticketing policies.
  • Participate in on-call rotation to provide after-hours support.

What You Bring:
  • Communicate at multiple levels both internally and externally.
  • Technical understanding and aptitude.
  • Documentation skills.
  • Experience in test environments and bug reproduction.
  • Experience with Support ticketing software.
  • Thorough knowledge of Windows PC environments and associated components.
  • Ability to read, write, speak, and understand the English language in a business environment.
  • Strong organization and communication skills. Reliability, accountability, responsibility, and the ability to work as a team player.

Qualifications:
  • Minimum of four years of client-facing technical support.

$55,000.00 - $79,000.00/year
***Final salary will be determined based on the candidate's skills and experience level.
Competitive Rewards Package includes:
  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and flexible work environment
  • Opportunities for professional growth and development

Flash is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allow us to attract creatively-led people, and to develop the best products, services and solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Every qualified individual is encouraged to apply to join our team.

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