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Sap Help Desk Manager Jobs (NOW HIRING)

BTI

Help Desk Manager

Washington, DC · On-site

The Help Desk Manager will ensure contractor processes align with recognized IT service management best practices, including ITIL v4 and subsequent updates. The manager will also serve as the ...

BTI

Help Desk Manager

Washington, DC · On-site

$125 - $150/hr

The Help Desk Manager will ensure contractor processes align with recognized IT service management best practices, including ITIL v4 and subsequent updates. The manager will also serve as the ...

Dsg-108ea1e0

Help Desk Manager

Plymouth, MN · On-site

$100 - $125/hr

Help Desk Manager Full Time Fargo, ND, US 2 days ago Requisition ID: 3664 Salary Range: $83,700.00 To $139,500.00 Annually *Factors that may be used to determine your actual salary include your job ...

Dakota Supply Group

Help Desk Manager

Fargo, ND · On-site

$83K - $139K/yr

As a Help Desk Manager, you will be responsible for leading DSG's help desk operations, end-user support experience, technical support standards, and continuous improvement of IT service delivery ...

Dakota Supply Group

Help Desk Manager

Plymouth, MN · On-site

$83K - $139K/yr

As a Help Desk Manager, you will be responsible for leading DSG's help desk operations, end-user support experience, technical support standards, and continuous improvement of IT service delivery ...

CAI

Help Desk Manager

Trenton, NJ · On-site

$60 - $64/hr

Help Desk Manager Req number: R8418 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 ...

SiloSmashers

Help Desk Manager

Arlington, VA · On-site

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

GDIT

Help Desk Manager

Fort Liberty, NC · On-site

Yes Help Desk Manager - TS/SCI Required Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Help Desk ...

SiloSmashers

Help Desk Manager

Arlington, VA · Hybrid

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: ExemptPosition ...

CPM Holdings, Inc

Help Desk Manager

Waterloo, IA · On-site

$80 - $100/hr

IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: Exempt Position ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: Exempt Position ...

Robert Half

Help Desk Manager

Glens Falls, NY · On-site

$75K - $90K/yr

We are looking for an experienced Help Desk Manager to lead onsite IT support operations in Glens Falls, New York. This role is ideal for a hands-on leader who can guide a small support team ...

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Sap Help Desk Manager information

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$37.5K

$83.8K

$124.5K

How much do sap help desk manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for sap help desk manager in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Sap Help Desk Manager jobs?

For Sap Help Desk Manager jobs, the most frequently searched job titles are:

Infographic showing various Sap Help Desk Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $83,781 per year, or $40.3 per hour.

SAP Help Desk Associate

Cleveland, OH • On-site

Applied Industrial Technologies
Construction Materials Wholesalers • 5 - 10K employees
Learn more about Applied Industrial Technologiesexternal

$18 - $24.25/hr

Full-time

Posted 9 days ago

Applied Industrial Technologies rating

6.8

Company rating: 6.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

277th of 430 rated retail wholesalers

Job description

The Operational Excellence Department of Applied Industrial Technologies, an industrial distributor with a $12.5 billion market cap, seeks an experienced SAP Help Desk Associate.
The SAP Help Desk Associate serves as the first point of contact for SAP support issues. We are seeking an experienced hands-on SAP Help Desk Associate to analyze and resolve user SAP issues. Strong diagnosis, trouble shooting, problem solving, and communication skills are required. While we prefer candidates to be based at an Applied Industrial Technologies location, we will consider hybrid work arrangements for the right candidate.
Job responsibilities include:
  • Ability to work in fast paced, high volume call center documenting requests, troubleshooting and resolving issues
  • Support remote users via phone, email, instant message and help desk ticketing software
  • Weigh the impact of problems to end users and other customers in order to assign an appropriate priority and resolution target, escalating if necessary to ensure customer satisfaction
  • Work independently and collaboratively to achieve objectives and assignments timely resolution
  • Meet departmental customer service metrics for help desk issue resolution
  • Participate with creation/maintenance of a knowledge base with common issue and resolution identification
  • Active involvement with the company's Lean processes driving continuous improvement and waste reduction

Requirements:
  • 1 year of Tier 1 SAP Help Desk problem solving or equivalent to meet/exceed established metrics and customer service standards in a fast paced, service related environment
  • Working knowledge of SAP
  • Proven problem solving and interpersonal communication skills
  • Ability to react to concerns in a professional manner
  • 4 year degree in IT, business administration or related field OR a 2-year degree from a technical college OR equivalent work experience
  • Strong work ethic and self-starter

Preferred:
  • 1+ year of 2nd Tier Help Desk experience is preferred
  • Microsoft Office Suite knowledge
  • Multi-location, multi-country/state experience
  • French language a plus

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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