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Sap Agent Performance Management Jobs (NOW HIRING)

NIMBL

SAP Mobility Manager

Cincinnati, OH · On-site

The SAP Manager-Mobility is responsible for planning, organizing and overseeing all approved ... and performance management; successfully managing multiple priorities and deadlines; and ...

NIMBL

SAP Mobility Manager

Cincinnati, OH · On-site

The SAP Manager-Mobility is responsible for planning, organizing and overseeing all approved ... and performance management; successfully managing multiple priorities and deadlines; and ...

Swarms

Agent Engineer

Palo Alto, CA · On-site

$17.75 - $23.50/hr

... performance, reliability, and fault tolerance * Collaborate with research teams to translate findings into production systems * Develop tools and frameworks for agent lifecycle management ...

Parloa

Sr Partner Agent Architect (Germany)

... SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About the Role As a Sr Partner ... embeddings, and context management to improve agent performance. * Support prompt design ...

NR Consulting

SAP Performance Engineer

Austin, TX · On-site

... management, SAP Integration Suite, etc.). • Knowledge of BTP technologies like Smart Data ... app performance testing. • Experience with application & database monitoring in SAP BTP using ...

Hirekeyz Inc

SAP Performance Engineer

Austin, TX · On-site

Title: SAP Performance Engineer Location: Austin, TX Job Type: Full Time For this role, we are ... Strong understanding of BTP components like API management (APIM), Cloud Platform Integration (CPI ...

Parloa

Senior Agent Architect

New York, NY · On-site

... SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. About the role As a Sr Agent ... Strong project and stakeholder management skills, with a passion for meeting milestones and ...

Airspace

Agent Lead

OR · On-site +1

... performance expectations, while Procurement manages the contract. The scorecard itself is built and ... Own agent scorecard management for every courier and agent partner across your two regions ...

Palnar

Sr.SAP Success factors consultant@ Remote Role

$64.50 - $88/hr

As a Senior SAP Succesfactor Consultant, you will be responsible for : * Experience with various ... Monitor delivery performance and quality, include system testing. * Manage all change requests ...

Info Way Solutions

SAP Performance Engineer

Austin, TX · On-site

... management, SAP Integration Suite, etc.). • Knowledge of BTP technologies like Smart Data Integration (SDI) and SCP iOS SDK mobile app performance testing. • Experience with application ...

SAP

SAP NS2 Support Engineering Manager

Herndon, VA · On-site

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring ... Engagement, Performance Management, and Career Planning and Development * Accountable and ...

Parloa

Senior Agent Architect

Florence, IN · On-site

... SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. About the role As a Sr Agent ... Strong project and stakeholder management skills, with a passion for meeting milestones and ...

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Sap Agent Performance Management information

What is an SAP Agent Performance Management professional?

A SAP Agent Performance Management (APM) professional is responsible for implementing, maintaining, and optimizing SAP’s Agent Performance Management solutions within an organization. Their role typically involves configuring the software, analyzing agent performance data, and generating reports to help improve productivity and efficiency among customer service or sales agents. They also collaborate with stakeholders to ensure the system aligns with business goals and provide training or support to users. In addition, SAP APM professionals may troubleshoot system issues and suggest process improvements based on data insights.

What are the key skills and qualifications needed to thrive as an SAP Agent Performance Management professional?

To thrive as an SAP Agent Performance Management professional, you need a solid background in business process analysis, data management, and experience with SAP systems—often supported by a degree in business, IT, or a related field. Familiarity with SAP Agent Performance Management modules, analytics tools, and certifications such as SAP Certified Application Associate are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are important soft skills for optimizing agent performance and collaborating with stakeholders. These capabilities are crucial for driving process improvements and ensuring efficient, data-driven management of agent productivity within organizations.

What are the main challenges faced by professionals in SAP Agent Performance Management, and how can they be addressed?

Professionals in Sap Agent Performance Management often encounter challenges such as integrating data from multiple sources, ensuring real-time performance monitoring, and driving actionable insights for agent improvement. Addressing these challenges requires strong technical skills with SAP tools, effective communication with stakeholders, and a continuous learning mindset to stay updated on platform enhancements. Collaborating closely with IT, operations, and HR teams is also key to implement best practices and foster a culture of performance excellence.

What is the difference between Sap Agent Performance Management vs Sap Support Analyst?

AspectSap Agent Performance ManagementSap Support Analyst
Primary FocusMonitoring and optimizing SAP agent performance and system efficiencyProviding technical support and troubleshooting SAP issues
Required SkillsSAP system knowledge, performance metrics, troubleshootingSAP modules, issue diagnosis, user support
Work EnvironmentIT operations, system monitoring toolsHelp desk, user support, technical troubleshooting

While both roles involve SAP systems, Sap Agent Performance Management focuses on monitoring and improving agent performance, whereas Sap Support Analysts handle user issues and technical troubleshooting. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates for each role.

What are popular job titles related to Sap Agent Performance Management jobs?

For Sap Agent Performance Management jobs, the most frequently searched job titles are:

Infographic showing various Sap Agent Performance Management job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

SAP Mobility Manager

Cincinnati, OH • On-site

NIMBL
See more jobs at NIMBLexternal

Full-time

Re-posted 9 days ago

Job description

Job Description

NIMBL is currently looking for a SAP Manager-Mobility. The SAP Manager-Mobility is responsible for planning, organizing and overseeing all approved information technology activities for the assigned functional area(s) of support; designing effective and efficient computer systems which address both business and technical requirements; providing project planning, implementation, control and integration of solutions using multiple technologies, affecting multiple applications; preparing timely and accurate project estimates and proposals; working with external vendors; acting as a consultant to the organization in both business and technical areas of expertise; applying outside knowledge of IT developments, trends, and new technologies; assessing risk and making decisions which affect the project and the company; managing and developing assigned staff including coaching/mentoring and performance management; successfully managing multiple priorities and deadlines; and contributing to long range planning and budget discussions.



Qualifications
  • Bachelor's degree or equivalent
  • Minimum 10 years of experience in Information Technology
  • Minimum 5 years of hands-on experience in IT application development  
  • Minimum 5 years of experience managing multi-functional areas with staff responsibilities including supervising daily team activities, coaching / mentoring, career development planning, performance management, recruiting and hiring with 2+ years in mobile space
  • Minimum 2 years of experience with mobile development practices for cross-platform mobile applications
  • Minimum 2 years of experience supporting mobile applications for a large (500+) user base
  • Demonstrated experience in mobile services and web services
  • Experience with SAP Mobile Platform (SMP), preferred
  • Experience with mobile technologies such as Windows Mobile and Mobile Device Management, preferred
  • Previous work experience in a Fortune-1000 or Global-2000 company, preferred
Additional Information

All your information will be kept confidential according to EEO guidelines.

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